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Article
Publication date: 16 July 2024

Michael J Rooney, Yair Levy, Wei Li and Ajoy Kumar

The increased use of Information Systems (IS) as a working tool for employees increases the number of accounts and passwords required. Despite being more aware of password…

Abstract

Purpose

The increased use of Information Systems (IS) as a working tool for employees increases the number of accounts and passwords required. Despite being more aware of password entropy, users still often participate in deviant password behaviors, known as “password workarounds” or “shadow security.” These deviant password behaviors can put individuals and organizations at risk, resulting in a data breach. This paper aims to engage IS users and Subject Matter Experts (SMEs), focused on designing, developing and empirically validating the Password Workaround Cybersecurity Risk Taxonomy (PaWoCyRiT) – a 2x2 taxonomy constructed by aggregated scores of perceived cybersecurity risks from Password Workarounds (PWWAs) techniques and their usage frequency.

Design/methodology/approach

This research study was a developmental design conducted in three phases using qualitative and quantitative methods: (1) A set of 10 PWWAs that were identified from the literature were validated by SMEs along with their perspectives on the PWWAs usage and risk for data breach; (2) A pilot study was conducted to ensure reliability and validity and identify if any measurement issues would have hindered the results and (3) The main study data collection was conducted with a large group of IS users, where also they reported on coworkers' engagement frequencies related to the PWWAs.

Findings

The results indicate that statistically significant differences were found between SMEs and IS users in their aggregated perceptions of risks of the PWWAs in causing a data breach, with IS users perceiving higher risks. Engagement patterns varied between the two groups, as well as factors like years of IS experience, gender and job level had statistically significant differences among groups.

Practical implications

The PaWoCyRiT taxonomy that the we have developed and empirically validated is a handy tool for organizational cyber risk officers. The taxonomy provides organizations with a quantifiable means to assess and ultimately mitigate cybersecurity risks.

Social implications

Passwords have been used for a long time to grant controlled access to classified spaces, electronics, networks and more. However, the dramatic increase in user accounts over the past few decades has exposed the realization that technological measures alone cannot ensure a high level of IS security; this leaves the end-users holding a critical role in protecting their organization and personal information. Thus, the taxonomy that the authors have developed and empirically validated provides broader implications for society, as it assists organizations in all industries with the ability to mitigate the risks of data breaches that can result from PWWAs.

Originality/value

The taxonomy the we have developed and validated, the PaWoCyRiT, provides organizations with insights into password-related risks and behaviors that may lead to data breaches.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 13 September 2024

Titus Ebenezer Kwofie, Michael Nii Addy, Alexander Boakye Marful, Clinton Ohis Aigbavboa, Samuel Amos-Abanyie and Ayisha Ida Baffoe-Ashun

The adaptive performance of architects as a key professional in project delivery teams has become important for developing strategies, skills and cognitive behaviours for…

Abstract

Purpose

The adaptive performance of architects as a key professional in project delivery teams has become important for developing strategies, skills and cognitive behaviours for sustainability of working systems. However, the understanding and knowledge of adaptive performance of architects is lacking in the current literature. Thus, this study fills this gap by primarily assessing the adaptive performance of architects in project teams in project delivery.

Design/methodology/approach

By adopting the widely used eight-dimension attributes of adaptive performance, a questionnaire survey was conducted among team participants and stakeholders who directly or indirectly work on projects with architects in the public and private sectors project delivery supply chain in Ghana. A total of 42 responses were subsequently used in a fuzzy set theory analysis being facilitated by a set of linguistic terms.

Findings

From the assessment, the overall adaptive performance of architects from the eight-dimension attributes emerged to be fairly high. Additionally, the architects’ performance in the individual eight-dimensions showed varied results. High performance was registered in architects’ ability to handling work stress and cultural adaptability. Also, architects demonstrated a fairly high performance in dealing with uncertain or unpredictable work situations. However, in the cases of learning work tasks, technologies and procedures, interpersonal adaptability and handling crisis and emergency situations, architects were deemed to have low and fairly low adaptive performance among project teams.

Originality/value

Given the vagueness and complexities in understanding adaptability among teams and its assessment, through the use of fuzzy set theory based on a suitable set of linguistics terms, the study presents a novel understanding of the level of architects’ adaptive performance in project teams in project delivery. The findings are extremely useful in helping architects adapt and cope with changing competitive work environment by developing the right cognitive behaviours for task functions and organizational roles, disruptions and aiding their ability to self-regulate.

Details

International Journal of Managing Projects in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 6 August 2024

Duke Biber and Ashlee Davis

The purpose of this study is to evaluate the impact of a 10-week positive psychology course on college student stress, anxiety, self-compassion, resilience and health behaviors.

Abstract

Purpose

The purpose of this study is to evaluate the impact of a 10-week positive psychology course on college student stress, anxiety, self-compassion, resilience and health behaviors.

Design/methodology/approach

This study implemented a 10-week positive psychology program that included ten one-week modules. Each module consisted of a reading on a given positive psychology topic, a guided learning slideshow, a video to reinforce topical understanding and individual reflection or application exercises. Participants completed pre and postintervention measures, including the perceived stress scale, generalized anxiety disorder-7, self-compassion scale, brief resilience scale and wellness behavior inventory.

Findings

A total of 48 students consented to participate in the study, of which 35 completed the 10-week positive psychology online intervention as well as the pre and postsurveys (27.1% attrition rate). There were no statistically significant differences between pre and postresponses for any of the outcome scales. However, there was a trend toward a decrease in perceived stress and generalized anxiety, as well as a trend toward an increase in self-compassion and health behaviors from pre to posttest.

Research limitations/implications

The main limitation of this study was design and sample size. Although it was a pilot study, future research should consider a randomized control trial, including pre and postevaluation and blind comparison group. Finally, this intervention was only implemented in the online, asynchronous format. Future research might consider comparing face-to-face, asynchronous online and synchronous online modalities.

Practical implications

Future implementation should include a more rigorous design, such as a comparison group with randomization as well as a larger sample size.

Social implications

Given the previous effectiveness of positive psychological interventions on health behaviors, continued research may use direct measures of health behavior engagement throughout the intervention (Biber and Ellis, 2019). This study provides other researchers and practitioners with a model for utilization with middle, high and university students.

Originality/value

This study used open-access content that was free of charge to students to promote positive mental health and health behavior change.

Details

Mental Health and Digital Technologies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2976-8756

Keywords

Article
Publication date: 21 May 2024

Mathew Baker and Michael Lee Joseph

Examine how social studies preservice teachers conceptualize and enact critical historical inquiry.

Abstract

Purpose

Examine how social studies preservice teachers conceptualize and enact critical historical inquiry.

Design/methodology/approach

Critical qualitative case study.

Findings

Differing conceptual understandings and had trouble infusing their practice with the critical theory learned in the university.

Originality/value

Examine how a core practice is bolstering the practice-theory connection in teacher education.

Details

Social Studies Research and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1933-5415

Keywords

Article
Publication date: 3 October 2023

Jiju Antony, Michael Sony, Bart Lameijer, Shreeranga Bhat, Raja Jayaraman and Leopoldo Gutierrez

Design science research (DSR) is a structured approach for solving complex ill-structured problems in organizations through the development of an artefact followed by its…

Abstract

Purpose

Design science research (DSR) is a structured approach for solving complex ill-structured problems in organizations through the development of an artefact followed by its validation. This paper aims to evaluate existing DSR methodology and propose specific accents to promote DSR for environmental, social and governance (ESG)-oriented operational excellence (OPEX) initiatives within organizations.

Design/methodology/approach

This commentary paper is based on an abductive reasoning approach to evaluate and understand DSR and assess its effectiveness for developing solutions to typical ESG-oriented OPEX-based problems within organizations.

Findings

Existing literature on DSR is reviewed, after which it is evaluated on its ability to contribute to the implementation of sustainable solutions for ESG-oriented OPEX-based problems. Based on the review, specific DSR methodological accents are proposed for the development of ESG-oriented OPEX-based solutions in organizations.

Research limitations/implications

This conceptual paper contributes to the conceptual understanding of the applicability, limitations and contextual preconditions for applying DSR. This paper proposes an explicit and, in some ways, alternative view on DSR research for OPEX researchers to apply and further the body of knowledge on matters of sustainability (ESG) in operations management.

Practical implications

Currently, there is limited understanding and application of the DSR methodology for OPEX-based problem-solving initiatives, as appears in the scant literature on DSR applied for the implementation of OPEX based initiatives for ESG purposes. This paper aims to challenge and provide accents for DSR applied to OPEX-related problems by means of a DSR framework and thereby promotes intervention-based studies among researchers.

Originality/value

The proposed step-by-step methodology contains novel elements and is expected to be of help for OPEX-oriented academicians and practitioners in implementing DSR methodology for practical related problems which need research interventions from academics from Higher Education Institutions.

Details

The TQM Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 19 July 2023

Jerome Carson

This paper aims to provide a living tribute to the leading autoethnographer, Alec Grant.

Abstract

Purpose

This paper aims to provide a living tribute to the leading autoethnographer, Alec Grant.

Design/methodology/approach

Alec provided Jerome with a list of names of people he might approach to write a tribute on his behalf.

Findings

The accounts describe the influence that Alec has had both as an educator and as a trusted colleague for the people approached.

Research limitations/implications

While this is a living tribute, it is about one man and could, therefore, be described as a case study. Some people wonder what can be learned from a single case study. Read on and find out.

Practical implications

Alec has carved out a path for himself. In many senses, he chose “The Road Less Travelled”. He has never shied away from challenging “The System” and defending the rights of the marginalized and socially excluded. It is not a road for the faint-hearted.

Social implications

For systems to change, radical thinkers need to show the way. “Change keeps us safe” (Stuart Bell).

Originality/value

Alec was a well-known and highly respected cognitive behavioural academic practitioner and the author of key textbooks in the field. He then decided to reinvent himself as an autoethnographer. This has brought him into contact with a much more diverse group of people. It has also brought him home to himself.

Details

Mental Health and Social Inclusion, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-8308

Keywords

Article
Publication date: 13 September 2023

Andrew Voyce

The purpose of this study is to discuss alienation from a viewpoint of autoethnography. Literature since the 19th century has described the economic determinants of social…

Abstract

Purpose

The purpose of this study is to discuss alienation from a viewpoint of autoethnography. Literature since the 19th century has described the economic determinants of social relations. The proposition is that human beings are strangers in a world they have created. The author revisits this paradigm and aims to show the relevance of alienation in the 20th and 21st centuries.

Design/methodology/approach

This paper uses the qualitative methodology of autoethnography with data from lived experience. The author relates the author’s personal experience to the meta-narrative of alienation.

Findings

Autoethnography is an excellent tool for interpretation of the author’s experiences. The author’s work life correlates to models of alienation put forward by Marxist and Critical Theory thought. The author gave the surplus value of the author’s labour to others, and as such, the author’s autoethnography is an authentic statement. The author’s experiences of poor mental health are in the context of pathology residing in alienation.

Originality/value

Findings reveal that alienation in work and in mental health is a plausible explanation for the way that social situations worked for the author. The author’s experiences support a model of alienation in 20th and 21st century economies. The author shows that the author’s experiences are shared by other vulnerable people.

Details

Mental Health and Social Inclusion, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-8308

Keywords

Article
Publication date: 6 August 2024

Rabia Chahbounia and Abdellah Gantare

In emergency departments, effective communication is of utmost importance to ensure the safety of patients. However, communicating can be quite challenging when dealing with…

Abstract

Purpose

In emergency departments, effective communication is of utmost importance to ensure the safety of patients. However, communicating can be quite challenging when dealing with high-stress situations. This study aims to assess the efficacy of coaching workshops, informed by a transtheoretical coaching model, in managing communication challenges perceived by emergency nurses and enhancing their communication skills.

Design/methodology/approach

The study involved seven emergency room nurses working at a public hospital in Morocco. The data were gathered through various instruments, including observation grids, interviews and pre- and post-test questionnaires.

Findings

The study identified prevalent challenges in communication among nurses, notably difficulties in accurately interpreting messages when faced with confrontational attitudes from colleagues or superiors. Additionally, some nurses exhibited asymmetrical communication patterns, prioritizing their own perspectives over others' during interactions. The findings revealed a statistically significant disparity between pre- and post-test scores (P = 0.017). The nurses’ mean score has improved by 5.14 after attending the four workshop coaching experience, passing from 5.71 in the pre-test to 10.85 in the post-test.

Originality/value

This is the first study in Morocco to evaluate the effectiveness of coaching workshops guided by a transtheoretical coaching model in improving communication skills and overcoming communication barriers among working emergency nurses.

Details

Journal of Integrated Care, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 24 January 2024

Titus Ebenezer Kwofie, Michael Nii Addy, Daniel Yaw Addai Duah, Clinton Ohis Aigbavboa, Emmanuel Banahene Owusu and George Felix Olympio

As public–private partnerships (PPPs) have become preferred and veritable approach to deliver affordable housing, the seemingly lack of understanding of the significant factors…

Abstract

Purpose

As public–private partnerships (PPPs) have become preferred and veritable approach to deliver affordable housing, the seemingly lack of understanding of the significant factors that impact on success has become a notable setback. This study aims to delineate significant factors that can support decisions in affordable PPP public housing delivery.

Design/methodology/approach

Largely, a questionnaire survey was adopted to elicit insights from practitioners, policymakers and experts to develop an evaluative decision support model using an analytical hierarchy process and multi-attribute utility technique approach. Further, an expert illustration was conducted to evaluate and validate the results on the housing typologies.

Findings

The results revealed that energy efficiency and low-cost green building materials scored the highest weighting of all the criteria. Furthermore, multi-storey self-contained flats were found to be the most preferred housing typology and were significantly influenced by these factors. From the model evaluation, the scores on the factors of sustainability, affordability, cultural values and accountability were consistent across all typologies of housing whereas that of benchmarking, governance and transparency were varied.

Originality/value

The decision support factors captured varied dimensions of key factors that impact on affordable PPP housing that have not been considered in an integrated manner. These findings offer objective and systematic support to decision-making in affordable PPP housing delivery.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

Open Access
Article
Publication date: 8 August 2024

Angelo Rosa, Nicola Capolupo, Emilia Romeo, Olivia McDermott, Jiju Antony, Michael Sony and Shreeranga Bhat

This study aims to fully assess the readiness for Lean Six Sigma (LSS) and Quality Performance Improvement (QPI) in an Italian Public Healthcare ecosystem.

Abstract

Purpose

This study aims to fully assess the readiness for Lean Six Sigma (LSS) and Quality Performance Improvement (QPI) in an Italian Public Healthcare ecosystem.

Design/methodology/approach

Drawing from previously established survey development and adaptation protocols, a replication study was carried out; Lean, Six Sigma and QPI were extracted and validated through confirmatory factor analysis in an Italian Public Healthcare setting, with a sample of health professionals from the Campania region.

Findings

This study reports the adaptation of an existing scale for measuring LSS and QPI in an Italian public healthcare organisation. This analysis extracts six conceptual domains and constitutes an original adaptation of an existing scale to assess the readiness to adopt Lean, Six Sigma and Quality Performance in Italian Public Health Organizations. The constructs show strong levels of internal consistency, as demonstrated by each item factor loading and each subscale reliability.

Practical implications

Managers, policymakers and academics can employ the proposed tool to assess the public healthcare ecosystem’s capability to implement LSS initiatives and strategies to improve quality performance.

Originality/value

This is one of the first studies to assess cross-regional organisational readiness for LSS and QPI in an Italian Public Healthcare environment at this scope and level.

Details

The TQM Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2731

Keywords

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