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Article
Publication date: 1 March 2006

Paul Humphreys, Ronan McIvor and Trevor Cadden

The purpose of this article is to examine how electronic commerce can fundamentally change the inter‐organisational processes at the interface between the buyer and supplier.

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5938

Abstract

Purpose

The purpose of this article is to examine how electronic commerce can fundamentally change the inter‐organisational processes at the interface between the buyer and supplier.

Design/methodology/approach

First, an overview is provided of the evolution of B2B commerce and the typical business models that have been developed. Second, a number of factors are identified which impact on the buyer‐supplier interface in B2B commerce. Finally, the conclusions will examine the implications for managers involved in B2B commerce who have to interact across organisational boundaries.

Findings

Electronic commerce not only enables the redesign of internal organisational processes but is extended into both the buyer and supplier organisations. Innovations in electronic commerce have a key role to play in managing inter‐organisational networks of supply chain members. It is also found that in many instances electronic commerce is radically changing the way in which organisations have traditionally traded. As well as impacting the external trading arrangements between buyers and suppliers, electronic commerce is also affecting the traditional roles of the functions involved in managing the buyer/supplier relationship.

Practical implications

It is essential for top management to understand that the internet is more than a tool or technique, but rather something that is woven into the fabric of the organisation and the relationship with its environment. Adopting such an approach represents a drastic change from traditional management thinking and, more importantly, for management's behaviour.

Originality/value

This paper provides an improved understanding of how the internet represents a powerful technology for commerce and communication at the buyer‐supplier interface. This will be a useful insight for academics and practitioners alike.

Details

Supply Chain Management: An International Journal, vol. 11 no. 2
Type: Research Article
ISSN: 1359-8546

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Article
Publication date: 1 October 2002

Helen Barry and Brigid Milner

The strong presence of small and medium sized enterprises (SMEs) is a key feature of the Irish economy. The sector is considered to be a crucial factor in the nation’s…

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3063

Abstract

The strong presence of small and medium sized enterprises (SMEs) is a key feature of the Irish economy. The sector is considered to be a crucial factor in the nation’s competitive development, particularly in recognition of its contribution to economic renewal which is primarily witnessed through employment generation, innovation and wealth creation. The organisational implementation of new technologies and electronic commerce in particular can aid SMEs in coping with their operational environment and can provide numerous organisational opportunities. However, current literature stipulates that SMEs are not proficient in their exploitation of electronic commerce and are weak in their provision of training thereof. The factors influencing this phenomenon are explored in this paper.

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Journal of European Industrial Training, vol. 26 no. 7
Type: Research Article
ISSN: 0309-0590

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Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination…

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53627

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

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Article
Publication date: 1 October 2002

Georgios I. Zekos

Presents an updated version of a paper given by the author at an international conference in Athens 2000. Briefly outlines the development of the internet and e‐commerce

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1478

Abstract

Presents an updated version of a paper given by the author at an international conference in Athens 2000. Briefly outlines the development of the internet and e‐commerce and the effect of globalization. Considers the potential for the EU to standardize rules and advance its economic integration agenda. Looks at present EU laws in this area. Covers the unicitral model law on electronic commerce, its merits and its problems. Discusses personal jurisdiction under traditional rules and cyberspace transactions. Concludes that existing legislation must be re‐evaluated in the light of technological advances, the need for a more mobile kind of legal person and the worldwide nature of transactions across territorial boundaries, paperless contracts and digital signatures and the use of self‐regulation are also covered.

Details

Managerial Law, vol. 44 no. 5
Type: Research Article
ISSN: 0309-0558

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Article
Publication date: 1 April 2001

N. Kirk and C. van Staden

In this paper, grounded theory is investigated and applied to research on electronic commerce in order to demonstrate its use and potential limitations in accounting…

Abstract

In this paper, grounded theory is investigated and applied to research on electronic commerce in order to demonstrate its use and potential limitations in accounting research. Grounded theory enables relevant theoretical concepts to emerge from the data and, in this way, leads to discovery. In treating ‘all as data’, grounded theory uses a pragmatic approach, combining qualitative and quantitative data and datagathering methods to encourage a rich understanding of the situation. This enables the generation of theory rather than the confirmation of existing theory. To illustrate this process, this paper demonstrates the emergence, with the use of grounded theory, of a definition for electronic commerce.

Details

Meditari Accountancy Research, vol. 9 no. 1
Type: Research Article
ISSN: 1022-2529

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Article
Publication date: 1 February 1999

Dimitri Ypsilanti

Reviews issues discussed at the Ottawa OECD Multinational Conference of 1998, including government roles and other, aligned areas. States electronic commerce has potential…

Abstract

Reviews issues discussed at the Ottawa OECD Multinational Conference of 1998, including government roles and other, aligned areas. States electronic commerce has potential far‐reaching economic implications. Concludes future work needs to be done to facilitate e‐commerce’s successful development.

Details

info, vol. 1 no. 1
Type: Research Article
ISSN: 1463-6697

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Article
Publication date: 1 October 2005

Luc Cassivi, Pierre‐Majorique Léger and Pierre Hadaya

This paper presents an analysis of the impact of electronic commerce on firms in the telecommunications equipment industry.

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4289

Abstract

Purpose

This paper presents an analysis of the impact of electronic commerce on firms in the telecommunications equipment industry.

Design/methodology/approach

Using the OECD's value chain methodology, electronic commerce initiatives identified in the optical connectivity value chain were analyzed for each of the four layers of the chain, namely network operators, system integrators, assemblers and sub‐assemblers.

Findings

The findings from our case studies indicate that electronic commerce initiatives primarily influence process and relational innovations through supply chain collaboration. The real benefits of electronic commerce come from end‐to‐end visibility in the supply chain, and from the implementation of demand‐pull strategies for all levels of the optical connectivity equipment value chain.

Research limitations/implications

Future research should concentrate on the impact of various emerging electronic marketplaces in demand‐driven integrated supply chains.

Originality/value

Results reveal to managers how e‐commerce can strengthen business relationships in the supply chain and how it can trigger information visibility through collaborative electronic tools.

Details

Business Process Management Journal, vol. 11 no. 5
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 7 May 2020

Rakesh Belwal, Rahima Al Shibli and Shweta Belwal

Within a larger mandate of reviewing the key global trends concerning consumer protection in the electronic commerce (e-commerce) literature, this study aims to study the…

Abstract

Purpose

Within a larger mandate of reviewing the key global trends concerning consumer protection in the electronic commerce (e-commerce) literature, this study aims to study the legal framework concerning e-commerce and consumer protection in the Sultanate of Oman and to analyse the current regulations concerning e-commerce and consumer protection.

Design/methodology/approach

This study followed the normative legal research approach and resorted to the desk research process to facilitate content analysis of literature containing consumer protection legislation and regulatory provisions in Oman in particular and the rest of the world in general.

Findings

The study reveals that consumer protection initiatives in Oman are well entrenched for offline transactions, but are relatively new and limited for e-commerce. In spite of the promulgation of consumer protection laws, electronic transaction law and cybercrime law, consumer protection measures for e-commerce in Oman do not address a large number of the global concerns necessary to build consumer confidence and trust in the online environment.

Research limitations/implications

There is a dearth of information concerning Oman on this topic in the extant literature. The research also witnessed the lack of empirical data on the issue of consumer protection and e-commerce in Oman that offer a detailed database of consumer complaints and associated outcomes.

Practical implications

The mechanism of consumer protection in electronic transactions is not robust in many countries. Because of the lack of comprehensive and robust legislation, consumers remain vulnerable in the online contractual purchase process. Moving beyond the fragmented legislation, many countries are currently mulling an all-comprehensive e-commerce law, implications of this paper will help the policymakers in identifying the focus areas.

Social implications

Consumer protection is a burning global issue in this era of consumerism. It is important to build consumer trust, transparency and integrity of transactions to reduce the risk and uncertainties of purchase.

Originality/value

Consumer protection studies conducted in the context of Oman, hitherto, deal more with data protection and dispute resolution mechanisms, and less with legal provisions, regulations and consumer confidence. The study shares newer insights based on a systematic review of legal and business databases. It is the first study of its kind in the context of Oman and the Middle East in general.

Details

Journal of Information, Communication and Ethics in Society, vol. 19 no. 1
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 1 May 2000

Ronan McIvor, Paul Humphreys and George Huang

The aim of this article is to show how electronic commerce can fundamentally change the inter‐organisational processes at the interface between the buyer and supplier. It…

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2611

Abstract

The aim of this article is to show how electronic commerce can fundamentally change the inter‐organisational processes at the interface between the buyer and supplier. It will be shown how electronic commerce is not only enabling the redesign of internal organisational processes but is extended into both the buyer and supplier organisations. Three case studies are presented outlining how various electronic commerce technologies have been implemented in a number of buyer supplier environments. These case studies illustrate the benefits that organisations can achieve through the effective implementation of electronic commerce technologies such as electronic data interchange (EDI) and the Internet. It is also shown how in many instances electronic commerce is radically changing the way in which organisations have traditionally traded.

Details

Business Process Management Journal, vol. 6 no. 2
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 1 March 2004

Ronan McIvor and Paul Humphreys

This paper examines the implications of electronic business‐to‐business intermediaries for the buyer‐supplier interface. Innovations in electronic commerce have a key role…

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5006

Abstract

This paper examines the implications of electronic business‐to‐business intermediaries for the buyer‐supplier interface. Innovations in electronic commerce have a key role to play in managing inter‐organisational networks of supply chain members. The evidence presented in this paper illustrates that the Internet represents a powerful technology for commerce and communication at the buyer‐supplier interface. An overview is provided of the evolution of electronic commerce at the buyer‐supplier interface and the typical business models that have been developed. A theoretical framework is proposed, based on the inter‐organisational relationships paradigm. A number of case studies are presented which examine the role of electronic intermediaries at the buyer‐supplier interface. It is shown how the inter‐organisational relationships paradigm is an effective means of evaluating the buyer‐supplier interface in an electronic B2B environment. The application of the framework is discussed in relation to the three case studies and the implications for practitioners are highlighted.

Details

International Journal of Operations & Production Management, vol. 24 no. 3
Type: Research Article
ISSN: 0144-3577

Keywords

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