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1 – 10 of 929Manuel Mühlburger, Stefan Oppl and Christian Stary
Deployment of knowledge management systems (KMSs) suffers from low adoption in organizational reality that is attributed to a lack of perceivable added value for people in actual…
Abstract
Purpose
Deployment of knowledge management systems (KMSs) suffers from low adoption in organizational reality that is attributed to a lack of perceivable added value for people in actual work situations. Poor task/technology fit in the process of knowledge retrieval appears to be a major factor influencing this issue. Existing research indicates a lack of re-contextualizing stored information provided by KMSs in a particular situation. Existing research in the area of organizational memory information systems (OMISs) has thoroughly examined and widely discussed the topic of re-contextualization. The purpose of this paper, thus, is to examine how KMS design can benefit from OMIS research on approaches for re-contextualization in knowledge retrieval.
Design/methodology/approach
This paper examines OMIS literature and inductively derives a categorization scheme for KMS according to their strategy of re-contextualizing knowledge. The authors have validated the scheme validated in a multiple case study that examines the differentiatory value of the scheme for approaches with various re-contextualization strategies.
Findings
The classification scheme allows a step-by-step selection of approaches for re-contextualization of information in KMS design and development derived from OMIS research. The case study has demonstrated the applicability of the developed scheme and shows that the differentiation criteria can be applied unambiguously.
Research limitations/implications
Because of the chosen case study approach for validation, the validation results may lack generalizability.
Practical implications
The scheme enables an informed selection of KMSs appropriate for a particular OMIS use case, as the scheme’s attributes serve as design rationale for a certain architecture or constellation of components. Developers can not only select from various approaches when designing re-contextualizaton but also come up with rationales for each candidate because of structured representation. Hence, stakeholders can be supported in a more informed way and design KMSs more effectively along organizational change processes.
Originality/value
The paper addresses an identified need for systematic characterization of KMS approaches and systems intending to meet the objectives of OMISs. As such, it allows streamlining further research in this field, as approaches can be judged according to their originality and positioned relative to each other.
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Mirko Perano, Antonello Cammarano, Vincenzo Varriale, Claudio Del Regno, Francesca Michelino and Mauro Caputo
The paper presents a research methodology that could be used to carry out a systematic literature review on the current state of the art of the technological development in the…
Abstract
Purpose
The paper presents a research methodology that could be used to carry out a systematic literature review on the current state of the art of the technological development in the field of the digitalization and unphysicalization of supply chains (SCs). A three-dimensional conceptual framework focusing on the relationship between Digital Technologies (DTs), business processes and SC performance is presented. The study identifies the emerging practices and areas of SC management that could be positively affected by the implementation of DTs. With this in mind, the emerging practices have a high probability to be considered future best practices.
Design/methodology/approach
A systematic literature review was conducted on DTs in SC management. The methodology used aims to algorithmically and objectively standardize the information incorporated into thousands of scientific documents. Selected papers were analyzed to investigate the recent literature on SC digitalization and unphysicalization. A total of 87 DTs were selected to be analyzed and subsequently grouped into 11 macro-categories. 17 business processes linked to SC management are taken into account and 17 different impacts on SC management are presented. From a set of 1,585 papers, 5,060 emerging practices were collected and singularly summarized combining DT, business process and impact on SC performance.
Findings
A unique analytical perspective provided represents an important evolution when trying to organize the current literature on SC management. The widely used DTs in the practices and the most considered business processes and impacts are highlighted and described. The three-dimensional conceptual framework is graphically represented to allow for the emergence of the best combinations of DT, business process and impact on SC performance. These combinations suggest the most promising areas for the implementation of the emerging practices for SC digitalization and unphysicalization. Additional findings identify and define the most important contexts in which Big Data contributes to SC performance.
Originality/value
The research methodology used is offering progress through which to systemize the current practices as well as detect the potential of digitalization and unphysicalization under the three-dimensional conceptual framework. The paper provides a structured proposal for promising future research directions, assuming that the five research gaps as findings of this research could be the basis for prescriptions, as well as a future research agenda and theory development. Moreover, this research contributes to current managerial issues concerning SC management, referred to data and information management, efficiency and productivity of SC processes, market performance, SC relationship management and risk management in SC.
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Kedong Yin, Yun Cao, Shiwei Zhou and Xinman Lv
The purposes of this research are to study the theory and method of multi-attribute index system design and establish a set of systematic, standardized, scientific index systems…
Abstract
Purpose
The purposes of this research are to study the theory and method of multi-attribute index system design and establish a set of systematic, standardized, scientific index systems for the design optimization and inspection process. The research may form the basis for a rational, comprehensive evaluation and provide the most effective way of improving the quality of management decision-making. It is of practical significance to improve the rationality and reliability of the index system and provide standardized, scientific reference standards and theoretical guidance for the design and construction of the index system.
Design/methodology/approach
Using modern methods such as complex networks and machine learning, a system for the quality diagnosis of index data and the classification and stratification of index systems is designed. This guarantees the quality of the index data, realizes the scientific classification and stratification of the index system, reduces the subjectivity and randomness of the design of the index system, enhances its objectivity and rationality and lays a solid foundation for the optimal design of the index system.
Findings
Based on the ideas of statistics, system theory, machine learning and data mining, the focus in the present research is on “data quality diagnosis” and “index classification and stratification” and clarifying the classification standards and data quality characteristics of index data; a data-quality diagnosis system of “data review – data cleaning – data conversion – data inspection” is established. Using a decision tree, explanatory structural model, cluster analysis, K-means clustering and other methods, classification and hierarchical method system of indicators is designed to reduce the redundancy of indicator data and improve the quality of the data used. Finally, the scientific and standardized classification and hierarchical design of the index system can be realized.
Originality/value
The innovative contributions and research value of the paper are reflected in three aspects. First, a method system for index data quality diagnosis is designed, and multi-source data fusion technology is adopted to ensure the quality of multi-source, heterogeneous and mixed-frequency data of the index system. The second is to design a systematic quality-inspection process for missing data based on the systematic thinking of the whole and the individual. Aiming at the accuracy, reliability, and feasibility of the patched data, a quality-inspection method of patched data based on inversion thought and a unified representation method of data fusion based on a tensor model are proposed. The third is to use the modern method of unsupervised learning to classify and stratify the index system, which reduces the subjectivity and randomness of the design of the index system and enhances its objectivity and rationality.
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Mieke Jans, Banu Aysolmaz, Maarten Corten, Anant Joshi and Mathijs van Peteghem
The Accounting Information Systems (AIS) research field emerged around 30 years ago as a subfield of accounting but is at risk to develop further as an isolated discipline…
Abstract
Purpose
The Accounting Information Systems (AIS) research field emerged around 30 years ago as a subfield of accounting but is at risk to develop further as an isolated discipline. However, given the importance of digitalization and its relevance for accounting, an amalgamation of the parent research field of accounting and the subfield of accounting information systems is pivotal for continuing relevant research that is of high quality. This study empirically investigates the distance between AIS research that is included in accounting literature and AIS research that prevails in dedicated AIS research outlets.
Design/methodology/approach
To understand which topics define AIS research, all articles published in the two leading AIS journals since 2000 were analyzed. Based on this topical inventory, all AIS studies that were published in the top 16 accounting journals, also since 2000, are identified and categorized in terms of topic, subtopic and research methodology. Next, AIS studies published in the general accounting field and AIS studies published in the AIS field were compared in terms of topics and research methodology to gain insights into the distance between the two fields.
Findings
The coverage of AIS topics in accounting journals is, to no small extent, concentrated around the topics “information disclosure”, “network technologies” and “audit and control”. Other AIS topics remain underrepresented. A possible explanation might be the focus on archival studies in accounting outlets, but other elements might play a role. The findings suggest that there is only a partial overlap between the parent accounting research field and the AIS subfield, in terms of both topic and research methodology diversity. These findings suggest a considerable distance between both fields, which might hold detrimental consequences in the long run, if no corrective actions are taken.
Originality/value
This is the first in-depth investigation of the distance between the AIS research field and its parent field of accounting. This study helped develop an AIS classification scheme, which can be used in other research endeavors. This study creates awareness of the divergence between the general accounting research field and the AIS subfield. Given the latter's relevance to the accounting profession, isolation or deterioration of the AIS research must be avoided. Some actionable suggestions are provided in the paper.
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Sergei O. Kuznetsov, Alexey Masyutin and Aleksandr Ageev
The purpose of this study is to show that closure-based classification and regression models provide both high accuracy and interpretability.
Abstract
Purpose
The purpose of this study is to show that closure-based classification and regression models provide both high accuracy and interpretability.
Design/methodology/approach
Pattern structures allow one to approach the knowledge extraction problem in case of partially ordered descriptions. They provide a way to apply techniques based on closed descriptions to non-binary data. To provide scalability of the approach, the author introduced a lazy (query-based) classification algorithm.
Findings
The experiments support the hypothesis that closure-based classification and regression allow one to both achieve higher accuracy in scoring models as compared to results obtained with classical banking models and retain interpretability of model results, whereas black-box methods grant better accuracy for the cost of losing interpretability.
Originality/value
This is an original research showing the advantage of closure-based classification and regression models in the banking sphere.
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Junbo Liu, Yaping Huang, Shengchun Wang, Xinxin Zhao, Qi Zou and Xingyuan Zhang
This research aims to improve the performance of rail fastener defect inspection method for multi railways, to effectively ensure the safety of railway operation.
Abstract
Purpose
This research aims to improve the performance of rail fastener defect inspection method for multi railways, to effectively ensure the safety of railway operation.
Design/methodology/approach
Firstly, a fastener region location method based on online learning strategy was proposed, which can locate fastener regions according to the prior knowledge of track image and template matching method. Online learning strategy is used to update the template library dynamically, so that the method not only can locate fastener regions in the track images of multi railways, but also can automatically collect and annotate fastener samples. Secondly, a fastener defect recognition method based on deep convolutional neural network was proposed. The structure of recognition network was designed according to the smaller size and the relatively single content of the fastener region. The data augmentation method based on the sample random sorting strategy is adopted to reduce the impact of the imbalance of sample size on recognition performance.
Findings
Test verification of the proposed method is conducted based on the rail fastener datasets of multi railways. Specifically, fastener location module has achieved an average detection rate of 99.36%, and fastener defect recognition module has achieved an average precision of 96.82%.
Originality/value
The proposed method can accurately locate fastener regions and identify fastener defect in the track images of different railways, which has high reliability and strong adaptability to multi railways.
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Matjaž Kragelj and Mirjana Kljajić Borštnar
The purpose of this study is to develop a model for automated classification of old digitised texts to the Universal Decimal Classification (UDC), using machine-learning methods.
Abstract
Purpose
The purpose of this study is to develop a model for automated classification of old digitised texts to the Universal Decimal Classification (UDC), using machine-learning methods.
Design/methodology/approach
The general research approach is inherent to design science research, in which the problem of UDC assignment of the old, digitised texts is addressed by developing a machine-learning classification model. A corpus of 70,000 scholarly texts, fully bibliographically processed by librarians, was used to train and test the model, which was used for classification of old texts on a corpus of 200,000 items. Human experts evaluated the performance of the model.
Findings
Results suggest that machine-learning models can correctly assign the UDC at some level for almost any scholarly text. Furthermore, the model can be recommended for the UDC assignment of older texts. Ten librarians corroborated this on 150 randomly selected texts.
Research limitations/implications
The main limitations of this study were unavailability of labelled older texts and the limited availability of librarians.
Practical implications
The classification model can provide a recommendation to the librarians during their classification work; furthermore, it can be implemented as an add-on to full-text search in the library databases.
Social implications
The proposed methodology supports librarians by recommending UDC classifiers, thus saving time in their daily work. By automatically classifying older texts, digital libraries can provide a better user experience by enabling structured searches. These contribute to making knowledge more widely available and useable.
Originality/value
These findings contribute to the field of automated classification of bibliographical information with the usage of full texts, especially in cases in which the texts are old, unstructured and in which archaic language and vocabulary are used.
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Anette Rantanen, Joni Salminen, Filip Ginter and Bernard J. Jansen
User-generated social media comments can be a useful source of information for understanding online corporate reputation. However, the manual classification of these comments is…
Abstract
Purpose
User-generated social media comments can be a useful source of information for understanding online corporate reputation. However, the manual classification of these comments is challenging due to their high volume and unstructured nature. The purpose of this paper is to develop a classification framework and machine learning model to overcome these limitations.
Design/methodology/approach
The authors create a multi-dimensional classification framework for the online corporate reputation that includes six main dimensions synthesized from prior literature: quality, reliability, responsibility, successfulness, pleasantness and innovativeness. To evaluate the classification framework’s performance on real data, the authors retrieve 19,991 social media comments about two Finnish banks and use a convolutional neural network (CNN) to classify automatically the comments based on manually annotated training data.
Findings
After parameter optimization, the neural network achieves an accuracy between 52.7 and 65.2 percent on real-world data, which is reasonable given the high number of classes. The findings also indicate that prior work has not captured all the facets of online corporate reputation.
Practical implications
For practical purposes, the authors provide a comprehensive classification framework for online corporate reputation, which companies and organizations operating in various domains can use. Moreover, the authors demonstrate that using a limited amount of training data can yield a satisfactory multiclass classifier when using CNN.
Originality/value
This is the first attempt at automatically classifying online corporate reputation using an online-specific classification framework.
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Christophe Theys and Theo Notteboom
The awarding of terminals to private operators is considered a prime task of landlord port authorities. Yet, terminal concessions in seaports have only recently gained interest in…
Abstract
The awarding of terminals to private operators is considered a prime task of landlord port authorities. Yet, terminal concessions in seaports have only recently gained interest in academic circles. The awarding process poses a complex set of managerial challenges to port authorities, one of the key issues being the determination of the duration of the concession.
Despite the importance of the duration of terminal concessions in seaports, the issue has not received much attention in academic circles. Factors impacting on the duration of contracts, leases or concessions have, however, been studied extensively in other research areas, such as agriculture, coal contracts, franchising and natural gas. This paper uses insights from these academic studies to obtain a better understanding of the impact of concession duration on the stakeholders involved and relates them to empirical evidence on concession length in European seaports. The paper then proposes a classification scheme for the exogenous determination of concession duration, based on techniques developed for Public-Private-Partnerships in large infrastructure projects. In the last section the paper discusses the importance of concession durations to various stakeholders in seaports and illustrates these principles using a case study.
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This study aims to identify problems connected to information classification in theory and to put those problems into the context of experiences from practice.
Abstract
Purpose
This study aims to identify problems connected to information classification in theory and to put those problems into the context of experiences from practice.
Design/methodology/approach
Five themes describing problems are discussed in an empirical study, having informants represented from both a public and a private sector organization.
Findings
The reasons for problems to occur in information classification are exemplified by the informants’ experiences. The study concludes with directions for future research.
Originality/value
Information classification sustains the basics of security measures. The human–organizational challenges are evident in the activities but have received little attention in research.
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