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Purpose – The purpose of this chapter is to outline what narrative inquiry entails, why it is relevant for the study of sport and physical culture and how researchers might engage in its analytical methods.

Design/methodology/approach – Narrative inquiry as an approach, not simply a method, is delineated in this chapter. The design of a project is outlined. Three types of narrative analysis – holistic-content, holistic-form and meta-autoethnography – are the focus. The chapter also attends to the benefits of using multiple forms of analysis and representation as part of engaging with the methodology of crystallisation.

Findings – Key findings of narrative research on sport and physical culture are illuminated throughout.

Research limitations/implications – The limitations of narrative analysis are highlighted, including how in many narrative studies the interactional dynamics of storytelling are often neglected.

Originality/value – The chapter provides a succinct introduction to why narratives matter, how narrative analysis as a craft might be practised and what theoretical assumptions underpin it. The authors also highlight innovative practices for deepening understandings of sport and physical culture. These include time-lining, mobile interviewing, analytical bracketing, crystallisation, meta-autoethnography and analysis as movement of thought.

Since waiting in a queue may induce both negative and positive effects on customers’ quality perceptions of which the queue is formed, an optimal queuing wait which is long enough but not too long to have positive effects on the pursued service is critical for successful queuing management. This study examined the existence of an optimal queuing wait at theme parks by merging the interpretative approach of institutional norms with the measuring application of the adapted Return Potential Model from crowding studies. Using quota and systematic sampling techniques, survey data were collected from 1,440 visitors to five leading theme parks in Taiwan. An optimal queuing wait represented by an institutional norm among visitors with moderate consensus for the longest acceptable waiting time (LAWT) was revealed in this study. As a critical reversal point of visitors’ quality perception, significant ascent of visitors’ crowding perception did occur when their actual waiting times exceeded their LAWT.

As the framing perspective has evolved, there has been growing recognition that framing processes cannot be adequately understood apart from the broader enveloping contexts in which those processes occur. One such context recently has been conceptualized as discursive opportunities or the DOS. To date the concept has been examined most closely and carefully in relation to the media, most notably in Koopmans research on how the strategies of the German radical right have evolved partly in response to various media reactions and constraints (Koopmans, 2004) and in Ferree, Gamson, Gerhards, and Rucht's (2002) comparison of abortion discourse in the U.S. and Germany (between 1970 and 1994) via the media. Koopmans provides the most straightforward and researchable conception of discursive opportunities, defining them in terms of three selection mechanisms that affect the probability of a proffered message or framing being picked-up and diffused. They include “visibility (the extent to which a message is covered by the mass media), resonance (the extent to which others – allies, opponents, authorities, etc. – react to a message), and legitimacy (the degree to which such reactions are supportive)” (Koopmans, 2004, p. 367).

The chapter examines the role of the UN Global Compact inspired Principles for Responsible Management Education (PRME) initiative, how it operates, and the role that signatory schools and regional chapters play in its continued development and evolution.

The chapter conceptualizes the PRME engagement model (a learning network, reporting to stakeholders, commitment to continuous improvement), and uses three case vignettes to illustrate the type of programs and activities that signatory schools and regional chapters have developed and how these endeavors contribute to PRME’s evolution and development.

As a way of thinking about the ability of PRME to achieve its intended goals, it is important to look at higher education (thought leadership) within the context of the world of practice in both business (practice leadership) and civil society (practice leadership). PRME signatories and regional chapters need to more fully engage in this “sustainable praxis triad,” extending the growing network of signatories and chapters within the academic community to include businesses and civil society organizations.

The chapter focuses on three vignettes to illustrate different activities and involvement in PRME signatory schools and regional chapters. More extensive comparative analysis across business schools and regional chapters throughout the world is needed to ensure broader dissemination of current practices and innovations.

Beyond teaching and a focus on the current generation of students, PRME has the potential for more immediate impact through student-based consulting activities, the transfer of research results to the business community and larger society, and ensuring that university campuses and operations are exemplars of sustainable practice. PRME signatories and regional chapters can work to ensure that relevance and rigor in research are not polar extremes but rather as praxis – the integration of academic thought leadership with needed stewardship and practice leadership in the larger society.

Transparency and communication are important first steps for change. As business schools and universities openly share their research, curricula and pedagogical innovations, and best practices for their campus operations, they contribute to a vivid and stimulating intellectual climate, through which society and all stakeholders will benefit. PRME can facilitate the ability of higher education to serve as a nucleus and crystallization for innovative solutions for a more sustainable future.

PRME is still a relatively young initiative. First evidence shows that the PRME initiative is successfully contributing to educating a new generation of managers who are better prepared for the global challenges of sustainable development.

I consider the significance of just one silence in strategy research – it revolves around the ‘I’ which brings in matters of biography, epistemology and reflexivity. While different epistemic communities have their investigative conventions or protocols and allied evaluative criteria which either silence or give voice to an ‘I’, developments in the philosophy of science and the sociology of knowledge suggest the need to account for two particular and intertwined aspects of reflexivity. The first rests on C. Wright Mills' assertion that ‘craftsmanship is the centre of yourself’, and in this paper I share four snippets of autobiographical reflection outlining the crystallization of my interests and the sociological ‘eye’ which I bring to the study of strategic management. Second, the ways the established or taken-for-granted socio-politico-ethical orders routinely reproduce as legitimate (or not) particular ways of seeing-researching and thus, particular I's, is also woven into this account. My own intellectual ‘home’ of ethnomethodology is one where constitutive reflexivity is central and shows that the field of research interest – strategy work/strategizing – and our own practice of trying to understand this field are both a reflexive accomplishment.

This chapter argues against the recent crystallization of “contentions politics” as the anchoring concept for the study of collective action on the grounds that it is overly restrictive, foreclosing consideration and analysis of much social movement activity not tied directly to government or the state and which thus falls beyond the bailiwick of the political arena. The problematic character of the contentious politics frame is discussed and illustrated both empirically and conceptually, and a more inclusive and elastic conceptualization is proposed and elaborated, one that conceives of movements broadly as collective challenges to systems of authority. This alternative conceptualization includes collective challenges within and to institutional, organizational, and cultural domains other than just the state or the polity. Not only are direct challenges to authorities included, but also movements that challenge authorities indirectly either through covert means, as in the case of terrorist movements, or by exiting the system, as in the case of separatist and communal movements and other-worldly religious “cults.”

Purpose – The purpose of this chapter is to offer a general review of the field of organizational misbehavior and to pose the question: what has happened in this field in the last twenty years?

Method – The chapter uses the theoretical framework developed in the book Organizational Misbehavior (1999) as a template and considers a range of developments in organizations and their context together with the findings of much new research into organizational misbehavior.

Findings – Classic forms of misbehavior identified in earlier work (absenteeism, effort limitation, utilitarian sabotage, etc.) are not as significant as they once were because the conditions necessary for the co-production of these forms of misbehavior often no longer apply. It is also proposed, however, that the findings from a great deal of the more recent literature – that there has been a proliferation in the range and types of organizational misbehavior and increase in its subtlety – are not indicative of a decline in the impulse to misbehave nor of the significance of misbehavior more generally. On the contrary, what we see is indicative of a period of widespread behavioral innovation, in which new outlets for the impulse to misbehave are finding expression even against a background of a general shift in the balance of power in favor of the employer. In the longer term there is every reason to expect that new areas of significant contestation will re-emerge, and with this the crystallization of some new and distinctive forms of misbehavior.

Social implications – A clear implication of the analysis is that there is little reason for complacency on the part of managers and management academics that the problem of misbehavior has disappeared.

Value of chapter – Updating the findings in the book Organizational Misbehavior (1999) in light of a range of recent developments in organizations and their context, together with recent research into organizational misbehavior.

The works of Stephen Bunker represent early, sometimes unacknowledged, contributions to a sociological imagination regarding the role of nature and raw material extraction in processes of social change. By engaging debates defined within a world-systems frame of national state power and cycles of capital accumulation, Bunker's work maintains the hierarchy of core, semi-peripheral, and peripheral states. While bridging the local and the global in unusual ways, his emphasis is predominantly on the external limits posed by nature and global markets on peripheries and the converse advantages offered to cores, thus allowing less room in the analysis for questioning which particular totality(ies) of social structure and relations are open to sociological inquiry. Gleaning the contributions from a socionatural approach and relating them back to Bunker's commodity-based approach may expand the purview for analyses of the intersection of the natural and the social. In this chapter, I argue that attention to ‘nature’ in its multiple socionatural occurrences contributes to an understanding of the structuring of power in time and place. I rely on geographer Eric Swyngedouw's deployment of the concept of ‘socionature’ and the framework of actor-network theory to explore the benefits as well as challenges of a more relational, nondualistic sociological analysis of society and nature.