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This manuscript discusses the main findings gathered through a systematic literature review aimed at crystallizing the state of art about evidence-based management (EBMgt) in healthcare. The purpose of this paper is to narrow the main gaps in current understanding about the linkage between sources of evidence, categories of analysis and kinds of managerial decisions/management practices that different groups of decision-makers put in place. In fact, although EBMgt in healthcare has emerging as a fashionable research topic, little is still known about its actual implementation.

Using the Scopus database as main source of evidence, the authors carried out a systematic literature review on EBMgt in healthcare. Inclusion and exclusion criteria have been crystallized and applied. Only empirical journal articles and past reviews have been included to consider only well-mature and robust studies. A theoretical framework based on a “process” perspective has been designed on these building blocks: inputs (sources of evidence), processes/tools (analyses on the sources of evidence), outcomes (the kind of the decision) and target users (decision-makers).

Applying inclusion/exclusion criteria, 30 past studies were selected. Of them, ten studies were past literature reviews conducted between 2009 and 2014. Their main focus was discussing the previous definitions for EBMgt in healthcare, the main sources of evidence and their acceptance in hospitals. The remaining studies (n=20, 67 percent) were empirical; among them, the largest part (n=14, 70 percent) was informed by quantitative methodologies. The sources of evidence for EBMgt are: published studies, real world evidence and experts’ opinions. Evidence is analyzed through: literature reviews, data analysis of empirical studies, workshops with experts. Main kinds of decisions are: performance assessment of organization units, staff performance assessment, change management, organizational knowledge transfer and strategic planning.

This study offers original insights on EBMgt in healthcare by adding to what we know from previous studies a “process” perspective that connects sources of evidence, types of analysis, kinds of decisions and groups of decision-makers. The main findings are useful for academia as they consolidate what we know about EBMgt in healthcare and pave avenues for further research to consolidate this emerging discipline. They are also useful for practitioners, as hospital managers, who might be interested to design and implement EBMgt initiatives to improve hospital performance.

This paper aims to shed novel light to further the ongoing debate about the relationship between traditional sports and eSports by gathering empirical evidence on the role that eSports play on the consumption of traditional sports (i.e. live matches at the Stadium, TV matches spectating, merchandise or sponsor purchase), in the peculiar context of soccer.

An extensive literature review on both sports and eSports consumption has informed the creation of a novel dataset through the design and administration of a structured questionnaire to Italian citizens 18+. Questions were about eSports and soccer consumption, information-seeking behaviour and psychometric factors. All constructs have been measured against validated scales. A total of 279 high-quality responses have been analysed through a prediction model based on regression trees in the Machine Learning domain.

Results show that soccer consumption is predicted by the degree of vicarious achievement (positive effect), the degree of playing sport-related eSports (positive effect) and the degree of playing non-sport-related eSports (negative effect). Vertical analyses have been on sub-dimensions of soccer consumption (attending live matches at the Stadium, spectating TV matches, buying merchandise or sponsors’ products).

To the best of our knowledge, this study is the first to offer empirical evidence to bridge two main limitations: the lack of studies about the eSports-soccer consumptions relationship and the reduction of soccer consumption as just Stadium attendance. Our results have both theoretical and practical implications.

This study aims to offer novel insights on how industrial marketing might contribute to bringing innovations to market in the peculiar case of health care. This study aims at shedding first light on how the alignment between dissemination and exploitation activities might contribute to bringing to market innovations developed by public–private partnerships funded by the European Commission (EC).

The theoretical development comes from an inductive research design based on the 42-month pan-European H2020 research project NESTORE aimed at developing an integrated portfolio of innovations for the healthy aging of European citizens.

This study advances the theory and practice of industrial marketing in health care by conceptualizing an actionable method to align dissemination and exploitation activities within EC-funded projects, facilitating that innovations will go to market. The method is composed of five phases. First, an external analysis to define market opportunities and users’/stakeholders’ needs. Second, an internal analysis to identify the most promising exploitable outputs. Third, scenarios crystallization to define the most suitable scenarios (business models) to bring the selected exploitable outputs to market. Fourth, exploitation and dissemination alignment through the identification and involvement of the most relevant stakeholders. Fifth, scenario refinement and business plan.

This study is relevant because many EC-funded projects still fail to move innovations from labs to market, thus limiting the benefits for the European citizens and the competitiveness of Europe with respect to the USA and China. Although this relevance, past studies overlooked the peculiar context of EC-funded innovation projects, privileging pharmaceutical and biomedical companies. This study advance theory and practice of industrial marketing in health care.

The purpose of this paper is to provide arguments and empirical evidence that different knowledge sharing behaviours – i.e. sharing best practices, sharing mistakes, seeking feedbacks – are promoted and enabled by different types of knowledge assets, and differently affect employees’ innovative work behaviours.

The research framework includes four sets of constructs: employees’ innovative work behaviour, knowledge sharing, knowledge assets, psychological safety. The literature-grounded hypotheses were tested collecting data from healthcare professionals from three hospice and palliative care organisations in Italy. In all, 195 questionnaires were analysed using structural equations modelling technique.

First, findings show that the linkage between knowledge assets and knowledge sharing is both direct and indirect with psychological safety as relevant mediating construct. The linkage between relational and structural social capital and seeking feedbacks and sharing mistakes is fully mediated by psychological safety. Second, findings show that each dimension of knowledge sharing affects the different dimensions of employees’ innovative work behaviour – i.e. idea generation, idea promotion, idea implementation – in a distinct manner. While sharing of best practices influences all of them, seeking feedbacks affects idea promotion and sharing mistakes influences idea implementation.

The results provide operations managers with a clearer picture of how to pursue improvements of current operations by leveraging on knowledge sharing among employees through the creation of numerous, high-quality interpersonal relationships among employees, based on rich and cohesive network ties.

This study, by adopting a micro-level perspective, offers an original perspective on how knowledge assets and knowledge sharing initiatives may contribute to the engagement of innovative work behaviour by employees.

The non‐profit sector is at present involved in a deep renewal process. Non‐profit organizations are required to deliver tailored and high‐quality services in order to overcome environmental complexity and scarcity of resources. In this context, non‐profit organizations are being called to reengineer their core processes and organizational paradigms. To achieve excellence, all available resources should be managed with increased effectiveness and efficiency, the most important of these being knowledge. This paper contributes to the literature about the role which knowledge management plays in achieving excellence in the non‐profit sector. In particular, the main results from an explorative survey of Italian non‐profit organizations are formalized and discussed.

This study seeks to further the current debate about how to systematically improve hospital performance by enhancing and balancing knowledge exploration and knowledge exploitation capabilities through the development of an electronic medical record (EMR).

The study has an interpretative, inductive perspective, based on multiple and embedded case studies. Three large size Italian hospitals that have introduced an EMR were considered. Evidence was gathered by triangulating multiple sources of evidence.

Three emergent strategies of EMR development are identified. Pros and cons of each strategy are stated and a set of propositions to be tested in further research are formulated. These results provide hospital managers and professionals with clearer guidelines about how to improve performance by implementing a tailored strategy to balance knowledge exploration and knowledge exploitation through the development of an EMR.

Most of the literature on EMRs is focused on the benefits, the barriers and the enablers of their adoption. Little is understood about how hospital managers and professionals might leverage on the EMR to ambidextrously combine knowledge exploration and knowledge exploitation, and thus increase hospital performance. The study addresses this gap and offers original insights to advance both theory and practice.

This study aims to offer new insights to further the understanding on the relevance of engaging employees in knowledge sharing behaviours in order to improve current operations.

The authors' conceptual model proposes a direct relationship between knowledge sharing behaviours and employees' innovative behaviour, moderated by employees' perception of social capital. Six hypotheses were developed from the literature, grounded and tested among 198 employees of four hospices and palliative care organisations (H&PCOs) for dying cancer patients. All constructs were measured using multiple‐item scales that were adapted from previous related studies. The authors' hypotheses were tested using seemingly unrelated regression (SUR).

This study has three main results. First, the authors found a positive role of knowledge sharing behaviours in affecting sharers' innovativeness, in terms of propensity and capacity to promote and implement new ideas. Second, sharing best practices and sharing mistakes are two distinct drivers of individuals' innovativeness. Third, individuals' perceptions of social capital have a relevant moderation effect on the linkage between knowledge sharing and innovative behaviour.

Past research posited that knowledge sharing is convenient for others, and possibly at the expense of sharers' best interest. The authors' research was grounded on a different notion of knowledge sharing as: a self‐interested behaviour, which individuals deploy to generate a norm of reciprocity among knowledge recipients, which might create future benefits in the short term; and an improvement process, which individuals can use to translate new ideas into workable innovations.

The paper aims to discuss a systematic review of the literature about disaster management within the period 1980‐2006.

The research protocol is based on the methodology that is commonly used in healthcare for analysing the literature and provides a state‐of‐art medical discipline. The paper presents both a descriptive analysis and a thematic analysis in order to provide a state‐of‐art of international literature. The research protocol is provided in order to make transparent the review process.

The descriptive analysis highlights the peculiarities of the literature in terms of attention paid during the years, country of provenience and clusters of content of the selected papers. The thematic analysis deepens the content of the papers formalising the state of art.

The review considered only academic journals and peer‐reviewed published papers, excluding working papers and books.

Through both the analyses the authors argue for scholars in disaster management specific streams for further research and for providing practitioners with a state of art of disaster management discipline.

The paper is original and is aimed at translating to the disaster management discipline the methodology of the systematic review commonly used in healthcare disciplines.

The purpose of this paper is to enter the debate on the antecedents of knowledge exploration and exploitation by investigating the role of social capital and environmental dynamisms. The contribution is grounded on existing insights that no empirical evidence exists on the link between social capital and exploration/exploitation behaviors.

The model considers three social capital dimensions – structural, relational and cognitive. It also considers the moderation effect of environmental dynamism on the link between social capital and knowledge exploration and exploitation. Head physicians from Italian hospitals were surveyed using a structured questionnaire. The data set consists of 174 observations, analyzed using seemingly unrelated regression techniques.

This research provides evidence of the positive effect of structural, relational and cognitive social capital on knowledge exploration and exploitation – thus adding to a literature which has thus far concentrated on contextual and structural properties. Cohesive and strong ties are instrumental to gain access to external knowledge assets and stimuli, and to recombine the knowledge available within the unit.

The results can support hospital managers in designing initiatives that recognize the centrality of network ties for strategies of continuous improvement. Social networks represent the locus in which hospital units can identify and acquire knowledge from outside and the locus in which knowledge can be shared and recombined. Managers should encourage initiatives that support systematic connections among units.

This research provides evidence of the positive effect of structural, relational and cognitive social capital on knowledge exploration and exploitation – thus adding to a literature which has thus far concentrated on contextual and structural properties. Cohesive and strong ties are instrumental to gain access to external knowledge assets and stimuli, and to recombine the knowledge available within the unit. The results adds to conflicting evidence on environmental dynamism –shown here to exert a direct positive impact on exploitation and exploration, as well as to moderate the link between relational and structural social capital and exploration.