Asian Journal on Quality: Volume 6 Issue 3

Table of contents

The Implementation of a Quality System in the Care Sector for Elderly and Handicapped People: A Swedish Case Study

Owe Anbacken, Su Mi Dahlgaard Park

This paper presents the empirical research results conducted in a Swedish care organization for elderly and handicapped. The objective of the research was to empirically…

Return on Leadership

Anne Martensen, Lars Gronholdt

It is generally accepted that leadership is the foundation for creation of a company’s business results. However, empirical evidence is lacking. This paper examines the…


Getting Emotional about Quality: Questioning and Elaborating the Satisfaction Concept

John Lilja, Hakan Wiklund

Consumption has generally become more fragmented, hedonic and individual specific, satisfying not only functional but also emotional needs. In parallel, customer…


This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/15982688200500018. When citing…


Developing a Data Model of Product Manufacturing Flow for an IC Packaging WIP System

Long‐Chin Lin, Wen‐Chin Chen, Chin‐Huang Sun, Chih‐Hung Tsai

The IC packaging industry heavily relies on shop floor information, necessitating the development of a model to flexibly define shop floor information and timely handle…

Boundless Technologies: Mind‐setting Value Creations

Rolf Kenneth Rolfsen, Kenneth Kongsvold, Kari Hovin Kjølle, Ståle Karlsen

Utilization of information and communcation technologies is commonly accepted as important to value creation in the knowledge economy. Nevertheless, empirical findings…

A Study of Lean DFSS through the Creative Value Design

Kang Koon Lee, Sangbok Ree, Young H. Park

Six Sigma uses DMAIC (Define, Measure, Analyze, Improve, Control) methodology as the process of a solving problem. Enterprises already propelling Six Sigma successfully…

Corporate Social Responsibility: A Survey of the Italian SA8000 Certified Companies

Salvatore La Rosa, Eva Lo Franco

Today’s society requires companies to act more and more effectively for the general good, by respecting human rights and the environment. Innovative and enlightened…

An Evaluation of the Relationship between Origins of Corporate Competencies and Business Performance of Taiwan’s SMEs

Shiaw‐Wen Tien, Ming‐Lang Wang, Chih‐Hung Tsai

This study develops an exploratory model to evaluate the relationship between origins of corporate competencies and business performance, which targets small and…

Applying a Life‐Cycle Assessment to the Ultra Pure Water Process of Semiconductor Manufacturing

Shiaw‐Wen Tien, Yi‐Chan Chung, Chih‐Hung Tsai, Yung‐Kuang Yang, Min‐Chi Wu

A life‐cycle assessment (LCA) is based on the attention given to the environment protection and concerning the possible impact while producing, making, and consuming…

An Empirical Analysis of ISO 9004:2000 Maturity in ISO 9001 Certified SMEs

W.G. Lewis, K.F. Pun, T.R.M. Lalla

This paper empirically determines the extent to which ISO 9001 certified small and medium‐sized enterprises (SMEs) were able to attain the eight quality management…

Manufacture of High Quality Musical Steel Drums in Trinidad and Tobago

Winston G. Lewis, Aaron O. Ameerali, Kit‐Fai Pun

This paper explores innovative manufacturing processes, which can be used to manufacture the national musical instrument of Trinidad and Tobago, the Musical Steel Drum or…



Online date, start – end:

2000 – 2012

Copyright Holder:

Emerald Publishing Limited