Planning Review: Volume 20 Issue 1
Table of contents
A cure for America's corporate short‐termismMichael T. Jacobs
Short‐termism will not go away simply by thinking longer term.
How information technology can revitalize mature businessesStanley Davis, Bill Davidson
The core function in the information economy is shifting into distribution and delivery.
Selecting strategies that exploit leverageMilind M. Lele
Has your company identified where to apply its strategic leverage?
Charting the dilemmas of Hanover InsuranceCharles Hampden‐Turner
The management philosophy of this highly successful firm is based on enlighted concepts of leanness, localism, openness, and rewarding merit.
TM/1‐A Relational SpreadsheetJohn W. Sterling
TM/1—a “relational spreadsheet”‐facilitates complex marketing and planning modeling for strategic managers.
Part I: Satisfying internal customers: The link to external customer satisfactionTim R.V. Davis
In the Eighties, U.S. business learned important new skills for identifying and satisfying external customers. Inevitably, this experience led to a recognition that the…
Corporate strategies that workBernard C. Reimann
Here's more coverage of The Planning Forum's annual International Conference in Toronto by our diligent reporter, Professor Reimann. His synopses capture conference…