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Mediation role of diversity climate on leadership and job satisfaction in the Ghanaian public sector

Michael K. Mickson (Department of Business Administration, Faculty of Management, University of Professional Studies, Accra, Accra, Ghana)
Alex Anlesinya (Department of Organisation and Human Resource Management, University of Ghana Business School, Accra, Ghana)
Ebenezer Malcalm (Ghana Technology University College, Accra, Ghana)

World Journal of Entrepreneurship, Management and Sustainable Development

ISSN: 2042-5961

Article publication date: 19 May 2020

Issue publication date: 29 April 2021

598

Abstract

Purpose

This study examines the mediation role of diversity climate in the relationship between transformational leadership, transactional leadership and job satisfaction from the two-factor perspectives of intrinsic and extrinsic job satisfactions among local government servants in Ghana.

Design/methodology/approach

The study uses cross-sectional data from 322 employees in local government service of Ghana in the Greater Accra Region using purposive and stratified sampling methods. Bootstrapping method of mediation estimated using structural equation modelling is employed to test the hypothesized relationships.

Findings

The results find a differential effect of leadership behaviours on intrinsic and extrinsic job satisfaction, where transformation and transactional leadership relate positively to intrinsic and extrinsic job satisfaction respectively. Furthermore, the empirical findings reveal that diversity climate has mediated the relationship between transformational leadership and intrinsic job satisfaction, implying that diversity climate is an important process through which transformational leadership behaviours can elicit intrinsic job satisfaction among local government servants. Surprisingly, however, diversity climate does not serve as an important transmission mechanism in the relationship between transactional leadership and extrinsic job satisfaction.

Practical implications

This means that public sector leaders or managers can improve intrinsic job satisfaction among local government servants and by extension public sector employees by creating an ideal climate for diversity by transforming the work environment through leadership, specifically, transformational leadership behaviours.

Originality/value

Although studies abound on the link between leadership behaviours (transformational and transactional) and job satisfaction, the mediating effect of diversity climate as a mechanism in this relationship is very scarce and rare to find. Hence, our study has made original contributions to theory and practice by highlighting the role of diversity climate in converting leadership behaviours, specifically; transformational leadership into creating intrinsically satisfied workers in the public sector.

Keywords

Acknowledgements

The authors acknowledge the support of the editor and the anonymous reviewers.

Citation

Mickson, M.K., Anlesinya, A. and Malcalm, E. (2021), "Mediation role of diversity climate on leadership and job satisfaction in the Ghanaian public sector", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 17 No. 2, pp. 167-188. https://doi.org/10.1108/WJEMSD-10-2019-0080

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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