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Disaster management in Indonesian tourist destinations: how institutional roles and community resilience are mediated

Fitri Rahmafitria (Department of Resort and Leisure Management, Universitas Pendidikan Indonesia, Bandung, Indonesia and Department of Urban and Regional Planning, Institut Teknologi Bandung, Bandung, Indonesia)
Vidi Sukmayadi (Faculty of Communication and Media Studies, Universiti Teknologi MARA, Shah Alam, Malaysia)
Karim Suryadi (Department of Communication Science, Indonesia University of Education, Bandung, Indonesia)
Arief Rosyidie (Department of Urban and Regional Planning, Bandung Institute of Technology, Bandung, Indonesia)

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

Article publication date: 31 May 2021

Issue publication date: 21 July 2021

296

Abstract

Purpose

This paper attempts to evaluate the current collaborative model of disaster management initiated by the Indonesian Government at the regional level. The paper aims at providing recommendations for a more functional model of local communities' resilience by promoting the synergy of roles among the community, industry and local government.

Design/methodology/approach

To achieve the study objective, the authors conducted the qualitative approach. The study used The Hyogo Framework to Action (HFA) 2000–2015 disaster management approach. The HFA approach contains substances of disaster management guidelines on social, economic and environmental aspects, as well as the strategies for implementing the guidelines.

Findings

The study's findings have indicated that substandard institutions can hamper collaborative processes and lower the level of community resilience. A collaborative model can appropriately operate when the formal institution plays its role as the central coordinator and ensures that transparency, decision-making and representation are met. Furthermore, the community and formal educational institutions are essentials as the foundation of building community resilience.

Practical implications

This study was limited to a case study in an Indonesian popular tourist destination. Hence, it could be extended by conducting comparative studies with other destinations in developing countries to explore their disaster management and the government involvement in each respective countries.

Social implications

This study was limited to a case study in an Indonesian popular tourist destination. Hence, it could be extended by conducting comparative studies with other destinations in developing countries to explore their disaster management and government involvement in each respective country.

Originality/value

In this paper, the authors propose a novel approach to improve the current disaster management model. The proposed approach focuses on designing an institutional model for tourism destinations' disaster management, where the stakeholders are less-functional in working collaboratively. The study findings suggest that educational institutions and disaster communities must take the mediator role in bridging knowledge transfer among the government, the community and the tourism industry.

Keywords

Acknowledgements

As a doctoral candidate at Bandung Institute of Technology, the first author would like to thank to the Indonesian Ministry of Finance for providing Indonesia Endowment Fund for Education (LPDP) as the full-ride scholarship.

Citation

Rahmafitria, F., Sukmayadi, V., Suryadi, K. and Rosyidie, A. (2021), "Disaster management in Indonesian tourist destinations: how institutional roles and community resilience are mediated", Worldwide Hospitality and Tourism Themes, Vol. 13 No. 3, pp. 324-339. https://doi.org/10.1108/WHATT-01-2021-0014

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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