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Workplace deviance in the virtual workspace

Shweta Shrivastava (Faculty of Management Studies, University of Delhi, India)
Kavita Singh (Faculty of Management Studies, University of Delhi, India)

Strategic HR Review

ISSN: 1475-4398

Article publication date: 10 June 2021

Issue publication date: 11 August 2021

402

Abstract

Purpose

This paper aims to discuss ways in which working in the virtual space can give rise to negative norm violating behaviours of employees in organizations. Further, it describes some of the measures that can be taken by organizations to manage such behaviour such that organizational and individual goals are met.

Design/methodology/approach

This paper discusses the impact and importance of managing deviant behaviour of employees. Using relevant examples procured from secondary sources, this paper further provides a glance at how organizations can minimize such behaviour and maintain a productive and supportive work environment.

Findings

In today’s scenario when remote working has become a norm, organizations can prevent employees from engaging in deviant behaviour by providing supportive work environment, recalibrating their policies as per the situation and by adopting a top-down approach of communication.

Originality/value

This paper aims to provide a glance at the people-related challenges that the shift to virtual working may have given rise to. It provides measures that organizations can adopt to keep their employees focussed and prevent them from engaging in deviant behaviours.

Keywords

Citation

Shrivastava, S. and Singh, K. (2021), "Workplace deviance in the virtual workspace", Strategic HR Review, Vol. 20 No. 3, pp. 74-77. https://doi.org/10.1108/SHR-09-2020-0083

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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