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Secrets to success: human capital management strategy

Elissa Tucker (Principle Research Lead, Human Capital Management, APQC, Houston, Texas, USA)

Strategic HR Review

ISSN: 1475-4398

Article publication date: 11 September 2018

Issue publication date: 30 October 2018




The purpose of this paper is to detail four elements that drive human capital management (HCM) strategies that get business results.


Analysis of APQC’s Open Standards Benchmarking® data and human capital management best practices case studies reveals how to establish the groundwork and successfully execute an HCM strategy.


A successful HCM strategy requires specific groundwork and execution to support workforce performance. In terms of groundwork, HR must display strategic competence and business insight. Then, HR must establish a solid implementation infrastructure and follow-up with a comprehensive results assessment.


Many HR professionals understand what needs to go into an HCM plan for compensation and benefits, long-term workforce strategy, succession, diversity, learning, retention and HR technology updates and upgrades. This paper details how best-practice organizations successfully build and implement such plans and what tangible results an HR function can expect from adopting the four detailed best practices.



Tucker, E. (2018), "Secrets to success: human capital management strategy", Strategic HR Review, Vol. 17 No. 4, pp. 170-175.



Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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