Index

Consumer Behavior in Tourism and Hospitality Research

ISBN: 978-1-78714-691-4, eISBN: 978-1-78714-690-7

ISSN: 1871-3173

Publication date: 25 July 2017

This content is currently only available as a PDF

Citation

(2017), "Index", Consumer Behavior in Tourism and Hospitality Research (Advances in Culture, Tourism and Hospitality Research, Vol. 13), Emerald Publishing Limited, Leeds, pp. 169-176. https://doi.org/10.1108/S1871-317320170000013009

Publisher

:

Emerald Publishing Limited

Copyright © 2017 Emerald Publishing Limited


INDEX

AAA Foundation for Traffic Safety
, 120

Absorption-immersion dimension
, 115

Ages
, 61, 63

Aggressive driving
, 120, 121, 124, 129, 137

Agricultural practices
, 83

AIO. See Attitudes, interests, and opinions (AIO)

Allocentrism/psychocentrism and energy
, 145

American couple, in Late 60s
, 160

ANOVA, one-way
, 114, 119

Antecedent condition

items and measurement
, 126

models
, 128

Antecedent recipe, for outcome road rage
, 131

Antisocial behaviors
, 120–121, 125, 129, 130, 133–135

Antisocial travel-related behaviors

antecedent recipe for outcome road rage
, 129–135

correlation analysis
, 129

fuzzy set comparative qualitative analysis (fsQCA)
, 123–129

measurement/scales
, 125

analysis
, 126–129

calibration of scores
, 125–126

predictive validity
, 135

redirection theory
, 122–123

segment-based analysis
, 129

Architectural psychology, empirical studies
, 82

Asian local mass media
, 32

Asian media
, 30

Asian perspective
, 30

Asian researcher living
, 30

ASPI. See Assisted-Subjective Personal Introspection (ASPI)

Assisted-Subjective Personal Introspection (ASPI)
, 29

Assortment size
, 2, 3

on choice overload
, 10–13, 17

impact of
, 4, 10–13

moderators of
, 6, 8, 9

Attitudes, interests, and opinions (AIO)
, 121, 133

antisocial
, 124

Authenticity
, 84

Behavior
, 143, 144, 148, 149, 151, 153, 157, 158, 161, 162, 164

Blogs
, 62

instant messaging
, 63

personal
, 63

Boolean algebra
, 125

Breach of proper social behavior
, 120

Brochures
, 18

Brother
, 2, 54

Cambodian schools
, 32

Causal asymmetry
, 151

Causal recipes
, 123

CBT. See Consumer behavior in tourism (CBT)

CCs. See Country-collectors (CCs)

CCT. See Consumer culture theory (CCT)

CGC. See Consumer-generated content (CGC)

Choice overload (CO)

assortment size
, 2, 3, 18

impact of
, 4, 10–13

boundary conditions
, 2

effects in physical products
, 2

empirical evidence
, 16

evidence of
, 17

and moderators
, 3–10

choice-set complexity
, 5

decision goals
, 5

decision task difficulty
, 5

preference uncertainty
, 5

strategies to avoid
, 18

tourism researchers
, 2

in tourist decision-making
, 16–17

types
, 4

extrinsic moderators
, 4

intrinsic moderators
, 4

Clusters, comparison between
, 90–91

CO. See Choice overload (CO)

Cognitive approach
, 14

Cognitive destination image
, 32

Cognitive/perceptive evaluations
, 28

Commercial tourism elements
, 88

Computing with words (CWW)
, 150

Conspicuous consumption
, 43

Consumer behavior in tourism (CBT)
, 142, 149, 153

acquiring deep understanding
, 142–144

short guide to literature
, 158–166

theory and research
, 146, 150, 162

in tourism theory
, 140–158

variance studies
, 150

Consumer behavior literature
, 144

Consumer culture theory (CCT)
, 40, 45–46

Consumer-driven dimension
, 99

Consumer-generated content (CGC)
, 62

Consumers

active participation
, 99

assessment of services
, 165

describes
, 163

explain
, 163

noncomparable alternatives
, 163

research
, 30

researchers
, 28

self-directed explanations
, 144

tourists
, 34

Country-collectors (CCs)
, 164

Culinary habits
, 83

Culture, commercialization of
, 82

Culture frames
, 47

CWW. See Computing with words (CWW)

Data analysis method
, 121

Data interpretation
, 30

DDB Life Style Study
, 125

Decision-making models. See Tourist decision-making models

Decision-making processes
, 15

emotional risks
, 2

influence on
, 75

vacation
, 17

Destination
, 144, 145, 148, 150–153, 155–157, 163, 165

choice
, 145

image

formation
, 28, 29, 34, 35

holistic and unique components of
, 28

studies
, 28

Destination-close-to-home
, 152

Destination tourism marketing office (DTMO)
, 164

Discretionary travel
, 153

Disney World
, 143

DMOs
, 61

Domestic tourism
, 142

Dominant experiential contexts
, 114

DTMO. See Destination tourism marketing office (DTMO)

Economists claim
, 3

Education levels
, 61, 63

Electronic word of mouth (eWOM)
, 60–62, 74–76

e-mail
, 61

Entertainment
, 115

dimensions
, 102

Environment encouraging visitors
, 100

Esthetics dimension, Cronbach’s alphas
, 104

Euclidean distance
, 88

eWOM. See Electronic word of mouth (eWOM)

Experiential context
, 98–103, 106, 108, 109, 111, 113–114

Exploratory factorial analysis
, 105

Extraordinary
, 108

experiences
, 98

Facebook (FB)
, 60, 63, 69, 72

age differences in travel-related behavior
, 71

behaviors of users
, 65

correlation test between age and travel-related behaviors
, 69

eWOM
, 75

gender

age, and education on travel-related behavior
, 63–65, 69

differences in travel-related behavior
, 70

hypothesized relationships
, 69

instruments
, 66–67

post-travel-related information
, 71

procedure
, 65

respondents’ habits
, 68

results
, 68–71

sample
, 67–68

sample characteristics
, 67–68

travel-related behavior
, 70

between different educational groups
, 72

travel-related information
, 66

travel-related patterns of behavior
, 61

users
, 64

Factor analysis
, 90

Family values
, 53

FB. See Facebook (FB)

Filtering process
, 15

Financial generator
, 98

Fisher’s exact test
, 88, 89

Flickr
, 62

France
, 29–35

Asian introspection
, 27–35

cognitive and affective appraisals
, 33

destination image
, 29

language of communication
, 34

Morvan, park experiences validation
, 104

profile of survey respondents
, 104

re-evaluation of the image
, 34

similarities and differences in visitors’ experiences
, 103

tourist destination image
, 34

tourist’s personal
, 29

visitors
, 100

French culture
, 31

French score
, 115

fsQCA. See Fuzzy set comparative qualitative analysis (fsQCA)

Fuzzy set comparative qualitative analysis (fsQCA)
, 121–125, 128–129, 131–134

age
, 124

dataset
, 125

fuzzy set proposition
, 123–124

gender
, 124

pro/antisocial behavior
, 124–125

road rage
, 132

antisocial behavior, absence of
, 134

prosocial behavior
, 133

stress/coping with stress
, 124

Fuzzy sets

calibration
, 125

coding schemes, of variables
, 127–128

explanatory propositions
, 123

Gastronomic attractions
, 113

Genders
, 61, 63

General linear modeling (GLM)

multivariate
, 69

Geophysical environment
, 103

GLM. See General linear modeling (GLM)

Gogobot
, 62

Google.com
, 144

Government restrictions
, 44

Habitus
, 40, 44–46, 48, 53–54

High-income couple, from Ontario
, 161

Historical district
, 82

aspects of
, 83–84

in Japan
, 85–87

objectives to achievement
, 90

visitors to gaze
, 92

Historical gem
, 83

Holistic complexity
, 30

Hospitality
, 148, 153, 163, 165

Host gaze
, 102

Host-site involvement motivation factor
, 87

Information processing, unconscious
, 10, 13

Information sources
, 32

Instant messaging
, 63

Interactions

and learning
, 84, 91

between people and environments
, 83

International tourism
, 43

Internet
, 60, 62

Interviewees
, 48

Interviews, sample of
, 103

Intuitive decision-making style
, 10

Investigation
, 29

KGB representative
, 51

Learning
, 84, 90

achieved in historical districts
, 90

Leisure travelers
, 158

Leisure traveling
, 143, 148–150, 155, 157, 158, 164

Linguistics
, 41

Living cultural product
, 83

Living culture
, 83

Logical AND
, 151

Magazines
, 30

Management audits
, 166

Maritime province, young family
, 159

Marketers/researchers
, 34

Marketing strategy
, 28, 156

Maximizing/satisficing behaviors
, 10

Media files
, 62

Middle-class people, Russians
, 42

Modernity, defined
, 33

Modernization
, 41

Morvan Park
, 115

Morvan Regional Park, confirmatory factorial analysis
, 106

MRA. See Multiple regression analysis (MRA)

Multiple regression analysis (MRA)
, 164

predict consumer attitudes
, 164

Multisensory experiences
, 85

Mundane consumption
, 31, 34

MySpace
, 74

National character
, 54

National Geographic magazine
, 153

Nation-building
, 40

Natural park, protected

study of actual experiences
, 101

Natural redirection
, 123

New Brunswick
, 155

NHSTs. See Null hypothesis statistical tests (NHSTs)

Nonhuman local things’ gazers
, 88

Non-ordinary experiences
, 98

Normative approach
, 14

Null hypothesis statistical tests (NHSTs)
, 148

dominate theory construction and empirical testing
, 150

variance studies
, 150

Object-Situation dyad
, 101

Obliko morale
, 51

Oblomovcina
, 41

Observe how others are
, 90

Omnivorous gazers
, 88

Online photo albums
, 63

Online privacy
, 64

Online survey
, 65

Overpromotion, of positive image
, 35

Park house educates visitors
, 113

Passive immersion
, 100

Personal factors
, 32

Personality traits
, 32

Personal liberties
, 44

Person-Object-Situation elements
, 101

Photographs

during personal interviews
, 82

posting and commenting
, 63

sample characteristics
, 67

Photosharing
, 62

Place of mundane consumption
, 31

Plog’s typology of tourists theory
, 148

Posting online photos

age and education backgrounds
, 64

Post-Soviet travel experiences
, 40

Prevailing education
, 102

Prince Edward Island (PEI)

Canada
, 144

visitors, first-time
, 156, 157, 165

Prosocial behaviors
, 129

Protected Natural Park

analytical framework of experiences
, 99

Pseudonyms
, 48

Psychocentric tourists
, 145

Psychological distress
, 122

Public Opinion Research Center in Russia
, 45

Quantitative study analyzes
, 103

Questionnaires
, 85, 86

Questionnaire survey
, 85–87

Random sampling
, 65

Rational consumption norms
, 42

Redirecting behaviors
, 120, 122, 132, 136

Redirection theory
, 122–123

Respondents

classification of
, 87–89

profiles
, 87

Road rage
, 120–123, 126, 128–135

fuzzy set comparative qualitative analysis
, 132

prosocial behavior
, 133

Russia

concept of study
, 46

middle-class consumers’ consumption
, 43

narrators description
, 49

social identification processes
, 44

Russian consumers
, 42–43

Russian culture
, 39–41, 47, 56

role of literature
, 41

Russian mentality
, 45, 48

Russian movie
, 51, 54

Russian national culture
, 41

Russianness
, 48, 53

Russian politicians
, 41

Russian society
, 42, 45

Russians today
, 44

Russian tourists
, 43

Russian value system
, 41

Russian women

question
, 53

social group
, 46

travel life histories
, 48

travel practices
, 40, 49

Seasonal cultural
, 113

Segment-based analysis
, 129, 131

SEMs. See Structural equation models (SEMs)

Shopping tourism
, 145

Site selection
, 85

SNSs. See Social network sites (SNSs)

Social demarketing strategies
, 121

Social media
, 60, 62

Social media uses

for tourism purposes
, 61–63

Social media websites
, 61

Social networks
, 60, 62

Social network sites (SNSs)
, 63

importance of
, 61

users of
, 64

Social psychology
, 120

Societal problems
, 122

Sociocultural perspective
, 39–56

Sociodemographic factors
, 75

Sociodemographic profile
, 66

Sociodemographic variables
, 126

Sociohistoric environment
, 46

Soviet identity-building
, 45

Soviet ideology
, 51

Soviet norms

and individuality
, 50–51

Soviet practices
, 50

Soviet times
, 47, 50

Soviet Union
, 40, 42, 44, 45, 48, 50, 52, 54

intelligentsia
, 42

SPI. See Subjective personal introspection (SPI)

SPSS analysis
, 126

Structural equation models (SEMs)
, 164

Structured process approach
, 14, 15

Subjective Personal Introspection (SPI) approach
, 29

Substance abuse
, 123

Superficial gazers
, 88

Survey respondents
, 104

Swedish SNS users
, 64

Tagging
, 62

Taiwan
, 100

ANOVA, results of
, 114

comparative analysis of protected natural parks
, 106

confirmatory factorial analysis
, 108

exploratory factorial analysis
, 107

interviews, sample of
, 103

natural parks
, 102

park experiences validation in Yangmingshan
, 106

Taiwanese government rules
, 108

Yangmingshan National Park
, 111

Taiwanese
, 108

Taiwanese score
, 115

The Grand Tour
, 145

Thought experiment
, 152

Tourism
, 82

consumer behavior
, 149

destination
, 31

background
, 28–29

discussion/implications
, 34–35

findings
, 31–34

methodology
, 30–31

to mundane consumption
, 27–35

destinations
, 85

experiences
, 29

industry

overpromotion, of positive image
, 35

marketers
, 28

pleasurable experiences
, 82

scholars
, 15

services

general systems framework of customer choices
, 154

studies
, 83

Tourist Experiences: Meanings, Motivations, Behaviors
, 102

Tourists
, 28, 143, 144

accommodation
, 108

decision-making models
, 2, 14–16, 19

choice overload
, 16–17

destination experience

auto-ethnographic exploration
, 29

experience
, 28

and hospitality
, 101

gaze
, 82, 92

offer
, 102

perceptions
, 35

personal introspection
, 29

promotion
, 60

online
, 73

tool
, 60, 76

satisfaction
, 144

Touristy
, 145

Transformations
, 83

Transition period
, 52

Travel advisors
, 17

Travel communities
, 62

Travel decisions
, 2, 15–17

risky and complex nature of
, 16

Travel experiences, media for sharing
, 60

Traveling
, 40, 43, 46–48, 50–56

Travel patterns

during Soviet and Russian Times
, 50

Travel practices, in life of individual
, 47

Travel-related behaviors
, 61

on FB
, 63–65

Travel-related-photos
, 66

Travel websites
, 18

UGC. See User generated content (UGC)

United States

domestic tourism
, 142

economy
, 143

Urban environments
, 85

User generated content (UGC)
, 60

USSR
, 48

collapse of
, 54

international tourism
, 43

Variable-based predicting models
, 164

Variance, one-way analysis of
, 91

Varimax exploratory factor analysis
, 104

Video-sharing
, 62

VIG. See Visitors’ Information Guide (VIG)

Violence
, 123

Virtual communities
, 62

Visitors
, 100

active absorption
, 100

actual experiences
, 98, 100

destination and transmitting experiences to others
, 29

dominant, actual experiences
, 115

gaze
, 84

focus on
, 84–85

See also Tourist gaze

narratives
, 29

onsite experiences
, 85

open-ended questionnaire survey
, 84

passive immersion
, 100

Visitors’ Information Guide (VIG)
, 155, 164

Visual experiences
, 85

Volcanic eruptions
, 115

Ward’s method
, 88

WAYN
, 62

Way of acting, feeling, thinking and being
, 44

Websites

social media
, 61

travel-specific
, 62

Western cities
, 34

Western lifestyle
, 33

Western way
, 41

Wikis
, 62

Women’s lives
, 53

Women, Soviet era
, 53

Word-of-mouth
, 32

Words process model
, 152

Yangmingshan Park
, 115

YouTube
, 62