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Ready-to-go assessment: the implementation and design of a general assessment tool

Cara Berg (David and Lorraine Cheng Library, William Paterson University, Wayne, New Jersey, USA)

Reference Services Review

ISSN: 0090-7324

Article publication date: 12 June 2017




The purpose of this paper is to highlight an assessment tool that can be used for all information literacy classes.


The assessment was designed and data were stored using Google Forms. Questions were basic, general questions about student confidence after attending a library instruction class. The assessment was piloted in the Fall 2015 semester, improved on and reissued in the Spring 2016 semester and is now in its current iteration as a tool to be used by most librarians.


The first two implementations were successful, but issues arose in distribution and in the type of questions. Tweaks to the distribution that would work in any computer lab on any campus were beneficial to librarians and students. The content of the questions were also modified after the first two implementations; questions about recalling resources were condensed and changed to questions on what the students learned and what they were still unsure of. All implementations showed positive results from the students on their confidence level after library instruction.


This tool and the implementation methods are versatile enough to be used at any kind of institution and with any general learning objective. Assessment is essential in library instruction; this tool provides a way for all librarians to quickly assess their class without taking much additional class time. In addition to the individual librarian, this is also useful for reporting statistics to the college administration if data are needed on the assessment of library instruction.



Berg, C. (2017), "Ready-to-go assessment: the implementation and design of a general assessment tool", Reference Services Review, Vol. 45 No. 2, pp. 201-210.



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