Reference Services Review
Reference and instructional services for libraries in the digital age
Issue(s) available: 195 – From Volume: 1 Issue: 1, to Volume: 51 Issue: 1
Issue 1 2023
Shifting to a high impact practice-centered student worker staffed research desk: a Hispanic serving institution perspectiveElizabeth DeZouche, Denise Santos
The authors seek to demonstrate, from a Hispanic-serving institution (HSI) perspective, the importance of utilizing High Impact Practices (HIPs) for not only more…
Library workers on the front lines of conspiracy theories in the US: one nationwide surveyStephanie Beene, Katie Greer
The purpose of this study was to investigate whether and in what ways library workers in the United States encountered patrons espousing beliefs in conspiracy theories…
Reference in urban public libraries: current trends and future implicationsLaura Saunders, Rachel Williams, Genevieve Galarneau, Gianna C. Gifford
The purpose of this study was to get a baseline understanding of the state of reference services in urban public libraries in the United States.
Peer reference, post reference desk: what is next? An interview with Allison Faix, instruction coordinator and librarian at Coastal Carolina UniversityAllison Faix
Kimbel Library used a peer reference model of service beginning in 2009 that was successful for several years but eventually phased out due to shifting priorities and…
Peer teachers taking the lead in classroom instruction: program creation and challenges facedM. Sara Lowe, Sean M. Stone, Katharine V. Macy
This paper discusses a program to train undergraduate students as near peer teachers delivering course-embedded information literacy instruction to undergraduate students.
Introducing peer-to-peer reference services in a community college libraryAllison Scripa, Mary Ellen Spencer
The authors discuss the challenges and successes in implementing a peer reference service model in a community college library.
Better together: experiential learning in peer-led research servicesMegan Graewingholt, Jonathan Cornforth, Sarah Parramore
Implementing peer-to-peer learning models within an academic library environment presents several benefits and challenges. This study explores the effectiveness of…
Pursuing student success in the library: a case study in peer mentor program transition, training and engagementJulia Maxwell, Faith Rusk, Jordan Nielsen, Andrea Guidara, Elizabeth Borges, Jamie Lamberti
This article shares an academic library's transition from traditional reference services to a peer support model during a campus reopening post-COVID-19 closure. It…
Collaborative research services: a peer-led cohort approachMatthew Weirick Johnson, Estéfani Bowline, Diana Leigh King, Antonia Osuna-Garcia, Sylvia Page, Alohie Tadesse, Maggie Tarmey, Matthew Vest
Prior to 2020, University of California, Los Angeles (UCLA) Library's research services spanned multiple service points. Multiple locations were staffed by Library Student…
“I want my PRC”: engagement of undergraduates with and assessment of the peer research consultant programKarlene Clark, Avery Breiland
This paper describes the benefits found in undergraduate students working to provide research assistance to their peers. The discussion includes how soft skills are built…
Reimagining peer support and engagementKate Pham, Daisy Muralles
This paper presents a case study for the pilot of a peer-led service model that is centered on fostering student leadership, collaboration and advocacy. The authors, who…
Peer reference and the out-of-the-building experienceBrett B. Bodemer
This article conceptualizes essential keys to the future of peer reference in academic libraries as extrapolated through the dual lenses of academic library history in the…
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee trainingElise Ferer
This paper describes the process of developing training for student employees at a reference desk in which students assist peers and others in the community with research help.
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Copyright Holder:Emerald Publishing Limited
- Ms Sarah Barbara Watstein