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Perceptions of corporate social responsibility, organizational commitment and job satisfaction

Caroline Closon (Research Centre for Work and Consumer Psychology, Université Libre de Bruxelles, Brussels, Belgium.)
Christophe Leys (Unité de Psychologie Sociale, Université Libre de Bruxelles (ULB), Brussels, Belgium.)
Catherine Hellemans (Research Centre for Work and Consumer Psychology, Université Libre de Bruxelles, Brussels, Belgium.)

Management Research

ISSN: 1536-5433

Article publication date: 15 June 2015

Abstract

Purpose

This paper aims to, first, investigate the impact of corporate social responsibility (CSR)’s various dimensions on organizational commitment and job satisfaction, and, second, to examine the moderating role of employee expectations in this relationship. Studies have increasingly focused the attention on the links between perceptions of CSR and employees’ attitudes. However, a majority of studies do concentrate on internal CSR impact.

Design/methodology/approach

A field study based on data from 621 workers. The constructs were measured by validated self-report questionnaires.

Findings

The results show that ethical and legal internal and external practices significantly influence the affective organizational commitment. The results also indicate that job satisfaction is positively influenced by internal and external ethico-legal practices as well as by philanthropic practices. Nonetheless, the role of expectation as moderator could not be demonstrated. This matter is discussed in the section dedicated to the limitations of the study.

Originality/value

The originality of the contribution is undoubtedly to have integrated the concept of citizen-worker in this research on CSR.

Keywords

Citation

Closon, C., Leys, C. and Hellemans, C. (2015), "Perceptions of corporate social responsibility, organizational commitment and job satisfaction", Management Research, Vol. 13 No. 1, pp. 31-54. https://doi.org/10.1108/MRJIAM-09-2014-0565

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited