To read this content please select one of the options below:

When does presenteeism harm productivity the most? Employee motives as a key moderator of the presenteeism–productivity relationship

Alexandra A. Henderson (College of Business, Zayed University, Abu Dhabi, United Arab Emirates)
Claire E. Smith (Bowling Green State University, Bowling Green, Ohio, USA)

Journal of Managerial Psychology

ISSN: 0268-3946

Article publication date: 17 December 2021

Issue publication date: 7 July 2022

1146

Abstract

Purpose

While presenteeism is empirically linked to lower productivity, the role of a person's motives for engaging in presenteeism has been overlooked. Using a Conservation of Resources Theory framework, we examine the moderating effects of presenteeism motives (approach and avoidance motives) on the presenteeism–productivity relationship.

Design/methodology/approach

A sample of 327 dental hygienists with chronic health conditions was surveyed. Moderated multiple regression was used to test study hypotheses.

Findings

Results indicate that presenteeism does indeed appear to detriment productivity. However, we demonstrate that motives are an important moderator, such that high approach motives appear to mitigate the negative effects of presenteeism on productivity.

Practical implications

Based on our findings, we suggest managers strive to improve the approach motives of their employees through processes such as job enrichment.

Originality/value

This study demonstrates that presenteeism is not always detrimental to productivity, as approach motives appear to mitigate the negative effects of presenteeism on productivity. These results could drive future research on presenteeism, as well as inform best practices related to managing workers with chronic health issues.

Keywords

Citation

Henderson, A.A. and Smith, C.E. (2022), "When does presenteeism harm productivity the most? Employee motives as a key moderator of the presenteeism–productivity relationship", Journal of Managerial Psychology, Vol. 37 No. 6, pp. 513-526. https://doi.org/10.1108/JMP-08-2020-0446

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

Related articles