To read this content please select one of the options below:

Relationship between team culture and team performance through lens of knowledge sharing and team emotional intelligence

Samia Jamshed (Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia)
Nauman Majeed (Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 7 December 2018

Issue publication date: 23 January 2019

10096

Abstract

Purpose

The purpose of this study is to investigate the relationship between team culture and team performance through the mediating role of knowledge sharing and team emotional intelligence.

Design/methodology/approach

The study advocated that team culture influences the knowledge sharing behavior of team members and the development of emotional intelligence skill at the team level. Further, it is hypothesized that knowledge sharing and team emotional intelligence positively influence team performance. By adopting a quantitative research design, data were gathered by using a survey questionnaire from 535 respondents representing 95 teams working in private health-care institutions.

Findings

The findings significantly indicated that knowledge sharing and team emotional intelligence influence team working. Furthermore, this study confirms the strong association between team culture and team performance through the lens of knowledge sharing and team emotional intelligence.

Practical implications

This investigation offers observational proof to health-care services to familiarize workers with the ability of emotional intelligence and urge them to share knowledge for enhanced team performance. The study provides in-depth understanding to managers and leaders in health-care institutions to decentralize culture at the team level for endorsement of knowledge sharing behavior.

Originality/value

This is amongst one of the initial studies investigating team members making a pool of knowledge to realize potential gains enormously and influenced by the emotional intelligence. Team culture set a platform to share knowledge which is considered one of the principal execution conduct essential for accomplishing and managing team adequacy in a sensitive health-care environment.

Keywords

Citation

Jamshed, S. and Majeed, N. (2019), "Relationship between team culture and team performance through lens of knowledge sharing and team emotional intelligence", Journal of Knowledge Management, Vol. 23 No. 1, pp. 90-109. https://doi.org/10.1108/JKM-04-2018-0265

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

Related articles