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Wiki for knowledge sharing, a user-centred evaluation approach: a case study at STMicroelectronics

Manel Brichni (PhD Student based at Laboratoire d’Informatique de Grenoble Laboratoire des Sciences pour la Conception, l’Optimisation et la Production de Grenoble, Université Grenoble Alpes, Grenoble, France, and Department of IT, STMicroelectronics, Grenoble, France)
Nadine Mandran (based at Laboratoire d’Informatique de Grenoble, Université Grenoble Alpes, Grenoble, France)
Lilia Gzara (based at CNRS, Laboratoire des Sciences pour la Conception, l’Optimisation et la Production de Grenoble, Université Grenoble Alpes, Grenoble, France)
Sophie Dupuy-Chessa (based at Laboratoire d’Informatique de Grenoble, Université Grenoble Alpes, Grenoble, France)
David Rozier (based at Department of IT, STMicroelectronics, Grenoble, France)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 7 October 2014

1288

Abstract

Purpose

The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization.

Design/methodology/approach

The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives.

Findings

A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork.

Originality/value

The proposed evaluation methodology is based on a user-centered approach.

Keywords

Citation

Brichni, M., Mandran, N., Gzara, L., Dupuy-Chessa, S. and Rozier, D. (2014), " Wiki for knowledge sharing, a user-centred evaluation approach: a case study at STMicroelectronics ", Journal of Knowledge Management, Vol. 18 No. 6, pp. 1217-1232. https://doi.org/10.1108/JKM-04-2014-0123

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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