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Open Access
Article
Publication date: 25 September 2020

Julian Hocker, Christoph Schindler and Marc Rittberger

The open science movement calls for transparent and retraceable research processes. While infrastructures to support these practices in qualitative research are lacking, the…

2502

Abstract

Purpose

The open science movement calls for transparent and retraceable research processes. While infrastructures to support these practices in qualitative research are lacking, the design needs to consider different approaches and workflows. The paper bases on the definition of ontologies as shared conceptualizations of knowledge (Borst, 1999). The authors argue that participatory design is a good way to create these shared conceptualizations by giving domain experts and future users a voice in the design process via interviews, workshops and observations.

Design/methodology/approach

This paper presents a novel approach for creating ontologies in the field of open science using participatory design. As a case study the creation of an ontology for qualitative coding schemas is presented. Coding schemas are an important result of qualitative research, and reuse can yield great potential for open science making qualitative research more transparent, enhance sharing of coding schemas and teaching of qualitative methods. The participatory design process consisted of three parts: a requirement analysis using interviews and an observation, a design phase accompanied by interviews and an evaluation phase based on user tests as well as interviews.

Findings

The research showed several positive outcomes due to participatory design: higher commitment of users, mutual learning, high quality feedback and better quality of the ontology. However, there are two obstacles in this approach: First, contradictive answers by the interviewees, which needs to be balanced; second, this approach takes more time due to interview planning and analysis.

Practical implications

The implication of the paper is in the long run to decentralize the design of open science infrastructures and to involve parties affected on several levels.

Originality/value

In ontology design, several methods exist by using user-centered design or participatory design doing workshops. In this paper, the authors outline the potentials for participatory design using mainly interviews in creating an ontology for open science. The authors focus on close contact to researchers in order to build the ontology upon the expert's knowledge.

Details

Aslib Journal of Information Management, vol. 72 no. 4
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 7 October 2014

Manel Brichni, Nadine Mandran, Lilia Gzara, Sophie Dupuy-Chessa and David Rozier

– The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization.

1315

Abstract

Purpose

The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization.

Design/methodology/approach

The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives.

Findings

A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork.

Originality/value

The proposed evaluation methodology is based on a user-centered approach.

Details

Journal of Knowledge Management, vol. 18 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 18 July 2016

Dong Zhou, Séamus Lawless, Xuan Wu, Wenyu Zhao and Jianxun Liu

With an increase in the amount of multilingual content on the World Wide Web, users are often striving to access information provided in a language of which they are non-native…

1144

Abstract

Purpose

With an increase in the amount of multilingual content on the World Wide Web, users are often striving to access information provided in a language of which they are non-native speakers. The purpose of this paper is to present a comprehensive study of user profile representation techniques and investigate their use in personalized cross-language information retrieval (CLIR) systems through the means of personalized query expansion.

Design/methodology/approach

The user profiles consist of weighted terms computed by using frequency-based methods such as tf-idf and BM25, as well as various latent semantic models trained on monolingual documents and cross-lingual comparable documents. This paper also proposes an automatic evaluation method for comparing various user profile generation techniques and query expansion methods.

Findings

Experimental results suggest that latent semantic-weighted user profile representation techniques are superior to frequency-based methods, and are particularly suitable for users with a sufficient amount of historical data. The study also confirmed that user profiles represented by latent semantic models trained on a cross-lingual level gained better performance than the models trained on a monolingual level.

Originality/value

Previous studies on personalized information retrieval systems have primarily investigated user profiles and personalization strategies on a monolingual level. The effect of utilizing such monolingual profiles for personalized CLIR remains unclear. The current study fills the gap by a comprehensive study of user profile representation for personalized CLIR and a novel personalized CLIR evaluation methodology to ensure repeatable and controlled experiments can be conducted.

Details

Aslib Journal of Information Management, vol. 68 no. 4
Type: Research Article
ISSN: 2050-3806

Keywords

Abstract

Details

Information Tasks: Toward a User-centered Approach to Information Systems
Type: Book
ISBN: 978-1-84950-801-8

Article
Publication date: 9 March 2015

Dan Albertson

The purpose of this study is to synthesize prior user-centered research to develop and present a generalized framework for evaluating visual, i.e. both image and video digital…

1112

Abstract

Purpose

The purpose of this study is to synthesize prior user-centered research to develop and present a generalized framework for evaluating visual, i.e. both image and video digital libraries. The primary objectives include comprehensively examining the current state of visual digital library research to: develop a generalized framework applicable for designing user-centered evaluations of visual digital libraries; identify influential experimental factors warranting assessment evaluation as part of specific contexts; and provide examples of applied methods that have been used in research, demonstrating notable findings.

Design/methodology/approach

The framework presented in the present study depicts a set of user-centered methodological considerations and examples, synthesized from a review of prior research that provides significant understanding of users and uses of visual information.

Findings

Primary components for digital library evaluation, pertaining to user, interaction, system and domain and topic, and their implications for interactive research are presented. Methods, examples and discussion are presented for each primary evaluation component of the framework.

Practical implications

Previously applied evaluations and their significance are described and presented as part of the developed framework, providing the importance of each component for practical application in future research and development of interactive visual digital libraries.

Originality/value

Visual digital libraries warrant individual assessment, apart from other types of digital collections, as they offer users more ways to retrieve and interact with collection items. The present study complements prior digital library evaluation research by demonstrating the need for a separate framework due to variations influenced by visual information and reporting on evaluations from different perspectives.

Details

New Library World, vol. 116 no. 3/4
Type: Research Article
ISSN: 0307-4803

Keywords

Book part
Publication date: 9 October 1996

Bryce Allen

Abstract

Details

Information Tasks: Toward a User-centered Approach to Information Systems
Type: Book
ISBN: 978-1-84950-801-8

Article
Publication date: 2 September 2013

Dan Albertson

The purpose of this paper is to present a framework applicable to interactive video retrieval. The objective of the framework is so that it can be applied conceptually for…

1418

Abstract

Purpose

The purpose of this paper is to present a framework applicable to interactive video retrieval. The objective of the framework is so that it can be applied conceptually for understanding users and use of video digital libraries, and also practically for designing retrieval components like user interfaces.

Design/methodology/approach

The framework was developed through a user-centered and analytical approach, and serves as an initial attempt at generalizing how users interact when searching and browsing digital video, throughout different situations, along with the general designs that can be supportive.

Findings

The framework is two-fold, yet, together, comprises one set of conceptual findings. The first component of the framework depicts generalized user interactions throughout varying contexts of an interactive video retrieval process, followed by a second component, an illustration of the resulting supportive interface designs or sets of features. Cautions from previous studies not to over generalize the interactive process were heeded.

Research limitations/implications

The implications for such research are based on the understanding that video retrieval will benefit from the advancement of user-centered foundations, which can guide and support design decisions for resources like digital libraries.

Originality/value

The need for this study is rather straightforward: there is currently not enough conceptual research of interactive video retrieval from a user-centered perspective, which contrasts with other areas of information retrieval research where the interaction process has been thoroughly examined for a variety of domains and contexts with implications for different retrieval tools like OPACs, search engines, and article databases.

Book part
Publication date: 9 October 1996

Bryce Allen

Abstract

Details

Information Tasks: Toward a User-centered Approach to Information Systems
Type: Book
ISBN: 978-1-84950-801-8

Book part
Publication date: 9 October 1996

Bryce Allen

Abstract

Details

Information Tasks: Toward a User-centered Approach to Information Systems
Type: Book
ISBN: 978-1-84950-801-8

Article
Publication date: 1 March 2005

William Hemmig

Looks at the pathfinder approach to library instruction, which was developed in the 1960s by Patricia Knapp. Knapp's system focused, not on the simple provision of answers to…

3854

Abstract

Purpose

Looks at the pathfinder approach to library instruction, which was developed in the 1960s by Patricia Knapp. Knapp's system focused, not on the simple provision of answers to questions, but on the teaching of the effective use of the library and its resources– in other words, on the finding of one's “way” in the library.

Design/methodology/approach

A traditional theoretical model for the creation and evaluation of pathfinders (subject research guides) can be identified through study of the literature. This model, expressed in the design criteria of consistency, selectivity, transparency and accessibility, sprang from an impulse to serve the inexperienced user by emulating or facilitating the user's search process.

Findings

A gap in this model can be detected, in the form of a missing multi‐dimensional picture of the user and the user's experience of the information service via the pathfinder. In an attempt to fill the gap, literature examining information behavior, the search process, the design of user‐centered services, and the information retrieval interaction is discussed.

Originality/value

An experience‐centered model for online research guide design and evaluation is derived from the findings.

Details

Reference Services Review, vol. 33 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

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