Dynamic relationship between workplace friendship and knowledge-sharing behavior: formation, development and decline
Journal of Knowledge Management
ISSN: 1367-3270
Article publication date: 16 April 2024
Issue publication date: 25 July 2024
Abstract
Purpose
The purpose of this study is to empirically examine the cause–effect relationships between workplace friendship and knowledge-sharing behavior, from a static perspective. Furthermore, it investigates the bi-directional relationship between the increase in both workplace friendship and knowledge-sharing behavior over same time periods, and also endeavors to identify whether there is a significant negative lagged effect of the increase in both workplace friendship on knowledge-sharing behavior, and vice versa, across time from a dynamic perspective.
Design/methodology/approach
The study conducts a three-wave questionnaire survey to test the research model. A latent change score approach was used to test the direct relationship between changes in workplace friendship and changes in knowledge-sharing behavior.
Findings
The findings reveal that knowledge-sharing behavior fosters workplace friendship and workplace friendship promotes the emergence of knowledge-sharing behavior. An increase in workplace friendship promotes an increase in knowledge-sharing behavior over same time periods. However, an increase in workplace friendship will lead to a lagged decrease of knowledge-sharing behavior across time, and vice versa.
Research limitations/implications
The time interval in this study is a little short to capture the full changes in workplace friendship. Some important control factors and mediating mechanisms are not included in the research model.
Practical implications
This study guides managers to focus on various motivators to better strengthen workplace friendship and knowledge-sharing behavior and to consider and effectively respond to the negative side of workplace friendship and knowledge-sharing behavior across time.
Originality/value
This study emphasizes the predictivity of one important interaction patterns, namely, knowledge-sharing behavior on friendship at the workplace, from a static perspective. This study also shows the benefits of an increase in workplace friendship for the development of knowledge-sharing behavior in the same time period. Furthermore, the study presents a counterintuitive finding when taking the lag effect into consideration in exploring the relationship between changes both in workplace friendship and knowledge-sharing behavior, and identifies a negative side of both when viewed over longer periods.
Keywords
Acknowledgements
The authors are grateful to two anonymous JKM reviewers and the Associate Editor for their developmental suggestions, and would like to express gratitude to Professor Jiang Xinhui of Yunnan University of Finance and Economics for his advices during the writing process. The research is supported by the National Natural Science Foundation of China (Grant No. 72001186), 2020 Science Research Fund of Yunnan University of Finance and Economics (Grant No. 2020D05) and 2018 Science Research Fund of Yunnan University of Finance and Economics (Grant No. 2018B03).
Citation
Wang, Y., Lin, Q., Zhang, S. and Chen, N. (2024), "Dynamic relationship between workplace friendship and knowledge-sharing behavior: formation, development and decline", Journal of Knowledge Management, Vol. 28 No. 7, pp. 2038-2061. https://doi.org/10.1108/JKM-03-2023-0264
Publisher
:Emerald Publishing Limited
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