To read the full version of this content please select one of the options below:

Knowledge reuse through electronic knowledge repositories: a multi theoretical study

Peter P. Chhim (Department of Industrial and Systems Engineering, Wayne State University College of Engineering, Industrial Systems, Michigan, USA)
Toni M. Somers (Mike Ilitch School of Business, Wayne State University, Detroit, Michigan, USA)
Ratna Babu Chinnam (Department of Industrial and Systems Engineering, Wayne State University, Detroit, Michigan, USA)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 10 July 2017

Abstract

Purpose

This study provides insight into factors surrounding knowledge reuse through electronic knowledge repositories (EKR).

Design/methodology/approach

A multi-theoretical framework is proposed that views knowledge reuse from both socio-technical and expectation confirmation model perspectives. Survey data are used to test associated hypotheses derived from the literature.

Findings

Results confirm the explanatory power of this approach to predict greater knowledge reuse and greater continuance of use.

Research limitations/implications

Results suggest social and technical factors modelled interdependently affect knowledge reuse and lead to greater performance, knowledge sharing and continuance of use.

Practical implications

Practical and managerial recommendations for enhancing enablers of knowledge reuse via EKR are offered.

Originality/value

This study models enablers to knowledge reuse and resulting downstream effects on organizational outcomes. It provides an original framework for studying knowledge reuse within an EKR or knowledge management system perspective.

Keywords

Citation

Chhim, P.P., Somers, T.M. and Chinnam, R.B. (2017), "Knowledge reuse through electronic knowledge repositories: a multi theoretical study", Journal of Knowledge Management, Vol. 21 No. 4, pp. 741-764. https://doi.org/10.1108/JKM-03-2016-0126

Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited