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Responsible leadership practices in the hospitality sector family businesses: evidence from an emerging market

Mohamed Mousa (CENTRUM PUCP Graduate Business School, Pontifical Catholic University of Peru, Lima, Peru)
Ahmad Arslan (Oulu Business School, University of Oulu, Oulu, Finland)

Journal of Family Business Management

ISSN: 2043-6238

Article publication date: 20 March 2023

Issue publication date: 14 November 2023

168

Abstract

Purpose

The study aims to find out the extent to which hospitality sector family-owned businesses in Egypt feel committed to responsible leadership practices and subsequently meet their stakeholders' expectations.

Design/methodology/approach

The authors conducted semi-structured interviews with 24 owners of family restaurants in Egypt. Thematic analysis was undertaken on the collected data resulting in four major themes.

Findings

The authors find that the four dimensions (aggregation of virtuousness, stakeholder involvement, individual competencies and ethical contributions) are not fully exercised by the owners despite their readiness to behave correctly according to social norms. Furthermore, the respondents elaborated that they do not fully understand how to commence playing a role in contributing to the common good in their societies.

Originality/value

To the best of the authors’ knowledge, the present study is the first to empirically investigate responsible leadership practices in the context of small and medium-sized family businesses (restaurants in this case), particularly in the emerging market and non-Western contexts.

Keywords

Citation

Mousa, M. and Arslan, A. (2023), "Responsible leadership practices in the hospitality sector family businesses: evidence from an emerging market", Journal of Family Business Management, Vol. 13 No. 4, pp. 1429-1442. https://doi.org/10.1108/JFBM-01-2023-0008

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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