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Does organizational climate moderate the relationship between job stress and intent to stay? Evidence from Macau SAR, China

Louis Tze-Ngai Vong (Tourism College, Institute for Tourism Studies, Macao, Macao)
Henrique Fátima Boyol Ngan (Tourism College, Institute for Tourism Studies, Macao, Macao)
Patrick Chun-Pong Lo (Tourism College, Institute for Tourism Studies, Macao, Macao)

Journal of Chinese Human Resource Management

ISSN: 2040-8005

Article publication date: 14 May 2018

Abstract

Purpose

The purpose of this paper is to investigate the moderating influence of organizational climate in the relationship between job stress and intent to stay.

Design/methodology/approach

This study has used a non-probability sampling design for data collection. A semi-structured questionnaire has been prepared and a street survey has been carried out at popular public places in Macau.

Findings

This study shows that stressful employees working in organizations characterized by unsupportive organizational climate had far less desire to stay with the organization than those working in organizations with supportive organizational climate.

Research limitations/implications

Street intercept survey is a technique of convenience sampling. This makes it difficult to generalize the study’s findings to the entire population.

Originality/value

Few studies to date have paid attention to the influence of organizational climate between job stress and intent to stay. The multi-industry context from which the data are collected suggests that the results and findings are useful to managers and practitioners from across a broad range of business sectors.

Keywords

Acknowledgements

The authors thank IFT Tourism Research Centre of Institute for Tourism Studies Macau for providing the current data set. The data used in this study were extracted from the Centre’s Macau Human Resources Monitoring Survey.

Citation

Vong, L.T.-N., Ngan, H.F.B. and Lo, P.C.-P. (2018), "Does organizational climate moderate the relationship between job stress and intent to stay? Evidence from Macau SAR, China", Journal of Chinese Human Resource Management, Vol. 9 No. 1, pp. 2-20. https://doi.org/10.1108/JCHRM-09-2017-0022

Publisher

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Emerald Publishing Limited

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