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Behavioral biases and the rational decision-making process of financial professionals: significant factors that determine the future of the financial market

Tanu Khare (Jaypee Business School, JIIT, Noida, India)
Sujata Kapoor (Jaypee Business School, JIIT, Noida, India)

Journal of Advances in Management Research

ISSN: 0972-7981

Article publication date: 15 November 2023

Issue publication date: 5 January 2024

447

Abstract

Purpose

This paper describes how financial professionals' behavioral biases influence their financial forecast and decision-making process. Most of the earlier studies are focused on well-developed financial markets, and little is researched about financial professionals, such as institutional investors, portfolio managers, investment advisors, financial analysts, etc., in emerging markets.

Design/methodology/approach

An expert-validated questionnaire measure four prominent behavioral biases and Indian financial professionals' rational decision-making process. The final sample consists of 274 valid responses using the purposive sampling technique. IBM SPSS and AMOS structural equation modeling (SEM) software are used to build measurement and structural models, multivariate analysis including regression, factor analysis, etc.

Findings

The results provide empirical insights into the relationship between behavioral biases and the decision-making process. The results suggest that the structural path model closely fits the sample data. The presence of behavioral biases indicates that financial professionals' forecasting and decision-making is not always rational but bounded rational or irrational due to these factors. Furthermore, these biases (except overconfidence bias) have a markedly significant and positive relationship with irrational decision-making.

Research limitations/implications

It is critical to eradicate these psychological errors, but awareness and attentiveness toward behavioral biases may help financial professionals to make informed decisions. Investors can improve their portfolio decisions and investments by recognizing their judgment errors and focusing on specific investment strategies to mitigate the impact of these biases. It is necessary to incorporate behavioral insights while developing training techniques for financial professionals. Rules of thumb, visual tools, financial coaching and implementing social-cultural elements in training programs enable financial professionals to develop simple, engaging, appealing and customized approaches for their clients.

Originality/value

This novel study is the first of this kind of research that examines the relationship between financial professionals' behavioral biases and rational decision-making process. This study significantly and remarkably provides insights into irrationality in financial professionals' decision-making.

Keywords

Citation

Khare, T. and Kapoor, S. (2024), "Behavioral biases and the rational decision-making process of financial professionals: significant factors that determine the future of the financial market", Journal of Advances in Management Research, Vol. 21 No. 1, pp. 44-65. https://doi.org/10.1108/JAMR-03-2023-0086

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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