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The determinants for sustainability of an employee suggestion system

Flevy Lasrado (Department of Quality Assurance, University of Wollongong in Dubai, Dubia, UAE)
Mohammed Arif (Department of Built Environment, University of Salford, Manchester, UK)
Aftab Rizvi (Department of Business, Manipal University, Dubai, UAE)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 2 February 2015

Abstract

Purpose

Although the corporations widely use the suggestion schemes to elicit the creative ideas of their employee, sustaining a suggestion scheme is still a challenge. Employee suggestion schemes have been studied from many perspectives to illustrate its objectives, nature, content, process, significance and the benefits. Arguments have also been made with respect to the success and failures of the suggestion schemes. The purpose of this paper is to explore the factors to assess the sustainability of a suggestion system.

Design/methodology/approach

This paper thus explores the critical success factors of suggestion scheme through a literature review and filters the critical determinants for sustainability of suggestion using factor analysis. The data collection was done using a survey technique.

Findings

The results identity the five major factors as determinants to sustainability of a suggestion system as reported in the paper.

Originality/value

This paper has made an attempt to explore the determinants to assess the sustainability of a suggestion system and has contributed toward the new knowledge in terms of sustainability of a suggestion system.

Keywords

Citation

Lasrado, F., Arif, M. and Rizvi, A. (2015), "The determinants for sustainability of an employee suggestion system", International Journal of Quality & Reliability Management, Vol. 32 No. 2, pp. 182-210. https://doi.org/10.1108/IJQRM-02-2013-0035

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited