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International Journal of Quality & Reliability Management

Issue(s) available: 288 – From Volume: 1 Issue: 1, to Volume: 37 Issue: 4

Category:

Managing Quality

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Volume 37

Issue 4 2020
Issue 3 2020
Issue 2 2020
Issue 1 2020

Volume 36

Issue 10 2019
Issue 9 2019
Issue 8 2019
Issue 7 2019
Issue 6 2019
Issue 5 2019
Issue 4 2019
Issue 3 2019
Issue 2 2019
Issue 1 2019 A Big Data Analytics Approach to Quality, Reliability and Risk Management

Volume 35

Issue 10 2018
Issue 9 2018
Issue 8 2018
Issue 7 2018
Issue 6 2018
Issue 5 2018
Issue 4 2018
Issue 3 2018
Issue 2 2018 Includes Special section: ICQEM16
Issue 1 2018

Volume 34

Issue 9 2017
Issue 8 2017
Issue 7 2017
Issue 6 2017 “Reliability Theory and its Applications” – papers from ICMTEA
Issue 5 2017
Issue 4 2017
Issue 3 2017
Issue 2 2017 Selected papers from the 1st International Conference on Quality Engineering and Management
Issue 1 2017

Volume 33

Issue 9 2016
Issue 8 2016
Issue 7 2016
Issue 6 2016
Issue 5 2016
Issue 4 2016 Quality and supply chain management: integration challenges and impacts
Issue 3 2016
Issue 2 2016
Issue 1 2015

Volume 32

Issue 9 2015 Lean Six Sigma for higher education
Issue 8 2015
Issue 7 2015
Issue 6 2015
Issue 5 2015
Issue 4 2015
Issue 3 2015
Issue 2 2015
Issue 1 2015

Volume 31

Issue 9 2014
Issue 8 2014
Issue 7 2014
Issue 6 2014
Issue 5 2014
Issue 4 2014
Issue 3 2014
Issue 2 2014
Issue 1 2014

Volume 30

Issue 9 2013
Issue 8 2013
Issue 7 2013
Issue 6 2013
Issue 5 2013
Issue 4 2013
Issue 3 2013
Issue 2 2013
Issue 1 2013

Volume 29

Issue 9 2012
Issue 8 2012
Issue 7 2012
Issue 6 2012 Mindfulnessbased Approaches to Quality in Small and Large Organisations
Issue 5 2012
Issue 4 2012
Issue 3 2012
Issue 2 2012
Issue 1 2012 Integrating Lean and Six Sigma for achieving and sustaining operational and service excellence

Volume 28

Issue 9 2011
Issue 8 2011
Issue 7 2011
Issue 6 2011
Issue 5 2011
Issue 4 2011
Issue 3 2011
Issue 2 2011
Issue 1 2011

Volume 27

Issue 9 2010 The international dissemination of quality management
Issue 8 2010
Issue 7 2010
Issue 6 2010
Issue 5 2010
Issue 4 2010
Issue 3 2010
Issue 2 2010 Papers from the 3rd World Conference on Productions and Operations Management POM Tokyo 2008
Issue 1 2010

Volume 26

Issue 9 2009
Issue 8 2009
Issue 7 2009
Issue 6 2009
Issue 5 2009
Issue 4 2009
Issue 3 2009
Issue 2 2009
Issue 1 2009

Volume 25

Issue 9 2008
Issue 8 2008
Issue 7 2008
Issue 6 2008
Issue 5 2008
Issue 4 2008
Issue 3 2008
Issue 2 2008
Issue 1 2008 Best practice project portfolio management

Volume 24

Issue 9 2007
Issue 8 2007
Issue 7 2007 Quality management and CSR
Issue 6 2007
Issue 5 2007
Issue 4 2007
Issue 3 2007
Issue 2 2007
Issue 1 2007

Volume 23

Issue 9 2006
Issue 8 2006
Issue 7 2006
Issue 6 2006
Issue 5 2006
Issue 4 2006
Issue 3 2006
Issue 2 2006
Issue 1 2006 Innovative Quality Management Cases

Volume 22

Issue 9 2005
Issue 8 2005
Issue 7 2005 Optimal warranty policies and reliability modeling
Issue 6 2005
Issue 5 2005
Issue 4 2005
Issue 3 2005
Issue 2 2005
Issue 1 2005 Best Practice Quality Function Deployment QFD Part II Strategy and Regional QFD

Dynamic testing resource allocation modeling for multi-release software using optimal control theory and genetic algorithm

Vijay Kumar, Ramita Sahni

The use of software is overpowering our modern society. Advancement in technology is directly proportional to an increase in user demand which further leads to an increase…

pdf (1.4 MB)

Confirmation of a measurement model for manufacturing flexibility development practices

Ruchi Mishra

The study aims to conceptualize and empirically develop an instrument to measure manufacturing flexibility development practices in firms.

pdf (1.6 MB)

Barriers to Total Quality Management for sustainability in Indian organizations

Vimal Kumar, Pratima Verma, Sachin Kumar Mangla, Atul Mishra, Dababrata Chowdhary, Chi Hsu Sung, Kuei Kuei Lai

The paper aims to identify key human and operational focused barriers to the implementation of Total Quality Management (TQM). It develops a comprehensive structural…

pdf (814 KB)

Environmental management accounting practices, management system, and performance: SEM approach

Nursyazwani Mohd Fuzi, Nurul Fadly Habidin, Sharul Effendy Janudin, Sharon Yong Yee Ong

The purpose of this paper is to examine the relationship between environmental management accounting practices (EMAP), environmental management system (EMS) and…

pdf (427 KB)

Employee engagement in small and medium-sized enterprises in Thailand: the construction and validation of a scale to measure employees

Khahan Na-Nan, Peerapong Pukkeeree, Kanokporn Chaiprasit

Employee engagement (EE) is an expression of a person's own preferred task behaviours that promote their relationship with work and personal physical, cognition and…

pdf (166 KB)

Generalized software release and testing stop time policy

Avinash Kumar Shrivastava, Nitin Sachdeva

Almost everything around us is the output of software-driven machines or working with software. Software firms are working hard to meet the user’s requirements. But…

pdf (657 KB)

Product recall strategy in the supply chain: utility and culture

Dara Schniederjans, Mehrnaz Khalajhedayati

Product recalls have the potential to damage firm and consumer quality reputation. While globalization has brought about various economic benefits, expanding supply chain…

pdf (163 KB)

Travelers’ perception of service quality at Dubai International Airport

Mahmoud Awad, Ayman Alzaatreh, Alia AlMutawa, Hind Al Ghumlasi, Mariam Almarzooqi

Dubai’s aviation industry is one of the most leading global aviation centers with a customer centric focus and tremendous challenges. The purpose of this paper is to…

pdf (201 KB)

Knowledge management issues in the EFQM excellence model framework

Fernando Criado-García, Arturo Calvo-Mora, Silvia Martelo-Landroguez

The purpose of this paper is to identify knowledge as a key strategic resource within the EFQM excellence model. The study also analyses whether the EFQM model helps to…

pdf (244 KB)

Towards a high-performance HR bundle process for lean service operations

Araz Zirar, Clive Trusson, Alok Choudhary

This article presents an empirically induced “high-performance” “human resources (HR) bundle”, comprising six HR practices, for supporting lean service operations.

pdf (373 KB)

A decision-making model for the rework of defective products

João Cláudio Soares, Anabela Pereira Tereso, Sérgio Dinis Sousa

This paper proposes a decision support model that can be used to help decide the destination of defective products, for mass production industries. The objective of this…

pdf (1.1 MB)

Reducing medication errors using lean six sigma methodology in a Thai hospital: an action research study

Yaifa Trakulsunti, Jiju Antony, Mary Dempsey, Attracta Brennan

The purpose of this paper is to illustrate the use of Lean Six Sigma (LSS) and its associated tools to reduce dispensing errors in an inpatient pharmacy of a teaching…

pdf (461 KB)

Quality and lean practices synergies: A swift even flow perspective

George Onofrei, Brian Fynes, Hung Nguyen, Amir Hossein Azadnia

The purpose of this study is to investigate the relationship between investments in quality and lean practices, and their impact on factory fitness. Using concepts…

pdf (320 KB)

Decision-making for risk evaluation: integration of prospect theory with failure modes and effects analysis (FMEA)

Muhittin Sagnak, Yigit Kazancoglu, Yesim Deniz Ozkan Ozen, Jose Arturo Garza-Reyes

The aim of the present study is to overcome some of the limitations of the FMEA method by presenting a theoretical base for considering risk evaluation into its assessment…

pdf (212 KB)

Reliability modeling of multi-version software system incorporating the impact of infected patching

Adarsh Anand, Jasmine Kaur, Shinji Inoue

The purpose of the present work is to mathematically model the reliability growth of a multi-version software system that is affected by infected patches.

pdf (774 KB)

How relationship value and quality motivate positive word-of-mouth behaviour: Expressing the rules of reasoning in the Nigerian telecom market

Chukwunonso Oraedu

This paper explores the reasoning surrounding relationship value and quality, and further provides a blueprint on how positive word-of-mouth behaviour can be promoted…

pdf (385 KB)

Reliability evaluation of repairable weighted system using interval valued universal generating function

Soni Bisht, S. B. Singh, Renu Tamta

To find the reliability characteristics of repairable weighted (u, v)- out-of-(x, y) system using the interval valued universal generating function (IUGF).

pdf (961 KB)

Lean manufacturing practices and performance: the role of social and technical factors

Saumyaranjan Sahoo

Modern manufacturing systems require tools and techniques that take cognizance of the social (concerning people and relations) as well as the technical environment. The…

pdf (242 KB)

An integrated fuzzy-AHP and TOPSIS approach for maintenance policy selection

Narges Hemmati, Masoud Rahiminezhad Galankashi, D.M. Imani, Farimah Mokhatab Rafiei

The purpose of this paper is to select the best maintenance policy for different types of equipment of a manufacturer integrating the fuzzy analytic hierarchy process…

pdf (933 KB)

Development of Lean Six Sigma training module: evidence from an emerging economy

Raja Sreedharan V., Vijaya Sunder M., Vandana Madhavan, Anand Gurumurthy

Nowadays, firms are keen on improving the quality culture in the organizations. The proven success of Lean and Six Sigma has given rise to the synergetic Lean Six Sigma…

pdf (275 KB)

Reliability analysis of a steam boiler system by expert judgment method and best-fit failure model method: a new approach

Suyog Subhash Patil, Anand K. Bewoor

India's textile industries play a vital role in the Indian economy. These industries consume the highest thermal energy (steam power). The demand of the steam in process…

pdf (376 KB)

Contextual effects on the LSS implementation in networked service environments: A critical realism case study for the Port of Houston

Ping Wang, Kathryn Marley, John Joseph Vogt, Joan Mileski

The purpose of this paper is to investigate the contingency effects that contextual factors of a networked service environment have on the phased Lean Six Sigma (LSS…

pdf (481 KB)

An integrated HFMEA-DES model for performance improvement of general hospitals: A case study

M.M. Ershadi, M.J. Ershadi, S.T.A. Niaki

Healthcare failure mode and effect analysis (HFMEA) identifies potential risks and defines preventive actions to reduce the effects of risks. In addition, a discrete event…

pdf (1.4 MB)

A holistic approach of quality: a case of UK chocolate manufacturing

Nhlanhla Sibanda, Usha Ramanathan

This research is elucidating quality control theories to reduce variation in chocolate manufacturing process in the UK food company that will help maintain the processes…

pdf (828 KB)

An empirical study to investigate the effects of critical factors on TQM implementation in the garment industry in Bangladesh

Subrata Talapatra, Md. Kutub Uddin, Jiju Antony, Shivam Gupta, Elizabeth A. Cudney

The purpose of this paper is to investigate the factors that enable total quality management (TQM) implementation in the readymade garment (RMG) sector of Bangladesh. More…

pdf (257 KB)

An improved methodology for evaluating availability of multistate series–parallel systems using the polynomial distribution function

Zahra Hashemzadeh Ghalhari, Ali Zeinal Hamadani

This paper employs new methods to evaluate the availability of multistate series–parallel systems, in which a number of similar components are available in each subsystem.

pdf (285 KB)

Ordering drivers of green supply chain management practices in Indian construction industry: An impact assessment framework

Arpit Singh, Subhas C. Misra

Increasing pressure from government and consumer to be environmentally conscious has led firms to focus their attention on the assessment and controlling the adverse…

pdf (1.1 MB)

An integrated approach for healthcare services risk assessment and quality enhancement

Mahdad Pourmadadkar, Mohammad Ali Beheshtinia, Kamran Ghods

The purpose of this paper is to introduce an integrated approach using failure modes and effects analysis (FMEA), multiple-criteria decision making (MCDM), mathematical…

pdf (350 KB)

Decision making under uncertainty in the alarm systems response

Antar Si Mohammed, Rachid Smail, Mourad Chebila

The purpose of this paper is to develop an advanced decision-making support for the appropriate responding to critical alarms in the hazardous industrial facilities.

pdf (268 KB)

A framework for ensuring zero defects and sustainable operations in major Indian ports

Deepankar Sinha, Shuvo Roy Chowdhury

Ports are a significant link in a global supply chain and an economic entity that contributes to the country's economy. India has around 200 ports along its coastline of…

pdf (1.5 MB)

Transient analysis of computing system with reboot and recovery delay

Chandra Shekhar, Amit Gupta, Madhu Jain, Neeraj Kumar

The purpose of this paper is to present a sensitivity analysis of fault-tolerant redundant repairable computing systems with imperfect coverage, reboot and recovery process.

pdf (3.7 MB)

Changes in communication patterns when implementing lean

Jorge Colazo

This paper explores the changes in communication patterns when companies implement lean, and how those changes relate to implementation success.

pdf (246 KB)

Maintenance downtime evaluation in a process bottling plant

Gerald Kenechukwu Inyiama, Sunday Ayoola Oke

Downtime is a process parameter that substantially impacts on the operating hours and results in production losses, thus motivating maintenance engineers to control…

pdf (399 KB)

Quality management for high-contact professional service firms: a multiple-case evidence from Indian law firms

Anupama Prashar

This paper presents an exploratory study to understand the distinctive quality dimensions of high-contact Professional Service Firms (PSFs) and develop a conceptual model…

pdf (1.7 MB)

Reliability measures for a new general system using fuzzy non-homogenous Markov reward model under d-degradation levels

Neama Temraz

In this paper, new procedures for a fuzzy Markov reward model are introduced to find the reliability measures.

pdf (1.1 MB)

Software warranty cost optimization under imperfect debugging

Vibha Verma, Sameer Anand, Anu Gupta Aggarwal

The purpose of this paper is to identify and quantify the key components of the overall cost of software development when warranty coverage is given by a developer. Also…

pdf (809 KB)

Let's get everyone involved! The effects of transformational leadership and organizational culture on organizational excellence

Flevy Lasrado, Rassel kassem

This paper posited a dynamic relationship between transformational leadership, organizational culture, and organizational excellence in order to develop a better…

pdf (470 KB)

Application of graph-theoretic approach for the evaluation of lean-six-sigma (LSS) critical-success-factors (CSFs) facilitating quality-audits in Indian small & medium enterprises (SMEs)

Manisha Lande, Dinesh Seth, Rakesh L. Shrivastava

One of the major challenges for developing countries is the lack of mechanisms for the evaluation of critical success factors (CSFs) of quality initiatives, which hampers…

pdf (603 KB)

The impact of lean manufacturing practices on operational and financial performance: the mediating role of agile manufacturing

Meriem Khalfallah, Lassaad Lakhal

This empirical study aims to explore the link between lean manufacturing practices (total quality management, just-in-time production, just-in-time purchasing, total…

pdf (299 KB)

Identifying and evaluating synergies of Lean Six Sigma and knowledge management in deliberately interlocking application

Henning Strubelt, Felix Mollenhauer

The purpose of this paper is to identify and evaluate potential synergies between the two management approaches Lean Six Sigma (LSS) and knowledge management. Although a…

pdf (283 KB)

An integrated mathematical model for production scheduling and preventive maintenance planning

Ahmet Kolus, Ahmed El-Khalifa, Umar M. Al-Turki, Salih Osman Duffuaa

The integration between production scheduling and maintenance planning is attracting the attention of planners in the manufacturing sector with the increase in global…

pdf (127 KB)

Improving system reliability by optimal allocation of resources for discovering software vulnerabilities

Navneet Bhatt, Adarsh Anand, Deepti Aggrawal

The purpose of this paper is to provide a mathematical framework to optimally allocate resources required for the discovery of vulnerabilities pertaining to different…

pdf (165 KB)

A robust multi response surface approach for optimization of multistage processes

Amir Moslemi, Mahmood Shafiee

In a multistage process, the final quality in the last stage not only depends on the quality of the task performed in that stage but is also dependent on the quality of…

pdf (293 KB)

Developing a new BWM-based GMAFMA approach for evaluation of potential risks and failure modes in production processes

Milad Kolagar, Seyed Mohammad Hassan Hosseini, Ramin Felegari

Nowadays, the risk assessment and reliability engineering of various production processes have become an inevitable necessity. Because if these risks are not going to be…

pdf (2.6 MB)

Statistical quality control in the food industry: a risk-based approach

Emille Rocha Bernardino de Almeida Prata, José Benício Paes Chaves, Silvane Guimarães Silva Gomes, Frederico José Vieira Passos

Quantitative metrics should be used as a risk management option whenever possible. This work proposes a framework for the risk quantification and the resulting risk-based…

pdf (714 KB)

Manual spray painting process optimization using Taguchi robust design

Noura Almansoori, Samah Aldulaijan, Sara Althani, Noha M. Hassan, Malick Ndiaye, Mahmoud Awad

Researchers heavily investigated the use of industrial robots to enhance the quality of spray-painted surfaces. Despite its advantages, automating process is not always…

pdf (2.1 MB)

Achieving productive reliability through applying statistical distribution functions

Mahdi Karbasian, Ramin Rostamkhani

The purpose of this paper is to find the proper statistical distribution function, which can cover the failure time of a single machine or a group of machines. To this…

pdf (1.4 MB)

Identification of barriers to synergistic implementation of TQM-SCM

Mandeep Kaur, Kanwarpreet Singh, Doordarshi Singh

The study aims at finding out major barriers for synergistic adoption of TQM-SCM in the medium- and large-scale manufacturing organizations in India. All these barriers…

pdf (1.2 MB)

An integrated fuzzy framework for analyzing barriers to the implementation of continuous improvement in manufacturing

Madjid Tavana, Akram Shaabani, Naser Valaei

Delivering premium services and quality products are critical strategies for success in manufacturing. Continuous improvement (CI), as an underlying foundation for quality…

pdf (522 KB)

ISSN:

0265-671X

Online date, start – end:

1984

Copyright Holder:

Emerald Publishing Limited

Open access:

hybrid

Merged from:

International Journal of Quality Science

Editor:

Assoc Prof Ton van der Wiele

Further Information

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Volume 37

Volume 36

Volume 35

Volume 34

Volume 33

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Volume 31

Volume 30

Volume 29

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Volume 24

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