International Journal of Quality & Reliability Management
Issue(s) available: 298 – From Volume: 1 Issue: 1, to Volume: 38 Issue: 6
Category:
Managing Quality
Volume 38
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Volume 35
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Volume 34
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Issue 2 2017 Selected papers from the 1st International Conference on Quality Engineering and Management
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Volume 33
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Volume 31
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Volume 30
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Volume 29
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Issue 1 2012 Integrating Lean and Six Sigma for achieving and sustaining operational and service excellence
Volume 28
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Volume 27
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Issue 2 2010 Papers from the 3rd World Conference on Productions and Operations Management POM Tokyo 2008
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Volume 26
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Volume 25
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Volume 24
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Volume 23
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Volume 19
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Volume 15
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Volume 14
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Volume 9
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Volume 2
Volume 1
System reliability-redundancy allocation by the multiobjective plant propagation algorithm
Mohamed Arezki Mellal, Abdellah SalhiIncreasing the system reliability is one of the most important concerns in an industrial plant to become competitive. However, focusing on the overall system reliability…
Using Lean Six Sigma in small and medium-sized enterprises for low-cost/high-effect improvement initiatives: a case study
Nikolaos A. Panayiotou, Konstantinos E. Stergiou, Nikolaos PanagiotouThe purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing small and medium-sized enterprise (SME) in Greece in order to understand the…
On the optimization of maintenance storage cost in industry a fuzzy logic application
Jean Khalil, Ashraf W. LabibThe purpose of this paper is to construct a fuzzy logic model that acts as a decision support system to minimize inventory-related costs in the field of industrial…
Factors affecting consumer purchase intentions of organic food through fuzzy AHP
Anchal Arora, Nishu Rani, Chandrika Devi, Sanjay GuptaOrganic food market has grown rapidly on a global level and so is the interest of customers. The present paper ranks the factors and sub-criteria which are taken into…
Prioritisation of root cause analysis in production disturbance management
Adriana Soares Ito, Torbjörn Ylipää, Per Gullander, Jon Bokrantz, Anders SkooghManufacturing companies struggle to manage production disturbances. One step of such management deals with prioritising those disturbances which should undergo root cause…
Antecedents and outcomes of supply chain security practices: the role of organizational security culture and supply chain disruption occurrence
David Asamoah, Dorcas Nuertey, Benjamin Agyei-Owusu, Ishmael Nanaba AcquahThe study examines organizational security culture as the driver of supply chain security (SCS) practices (information management security, facility management security…
Implementing asset data management in power companies
Elizaveta Gavrikova, Irina Volkova, Yegor BurdaThe purpose of this paper is to design a framework for asset data management in power companies. The authors consider asset data management from a strategic perspective…
A pursuit to reliability – Toward a structural based reliability framework (FSR)
Ahmad Ghaith, Huimin Ma, Ashraf W. LabibHigh-reliability performance and high-hazard are intertwined in High-Reliability Organizations (HROs) operations; these organizations are highly safe, highly hazardous and…
TQM, employee outcomes and performance: the contingency effect of environmental uncertainty
Bita YazdaniThe purpose of this study is to investigate the relationship between total quality management (TQM), employee outcomes and performance. Moreover, how environmental…
A comparative analysis of maintenance strategies and data application in asset performance management for both developed and developing countries
James Mutuota Wakiru, Liliane Pintelon, Peter Muchiri, Peter ChemwenoThe present study empirically compares maintenance practices under asset performance management (APM), employed by firms in developed and developing countries (Belgium and…
Spiral welded pipe improvement by implementation of Six Sigma
M.H. Kakaei-Lafdani, Ali Karevan, Kong Fah Tee, Majid YazdaniOnline spiral pipe manufacturing is one of the most common processes for producing water and gas transmission pipes. Weld quality and pipe circumstances are the most…
A renewal process model with failure based PM and imperfect CM for unavailability exploration
Pavel Jahoda, Radim BrisThe paper aims to explore unavailability of dormant systems that are under both preventive and corrective maintenance. Preventive maintenance is considered as a failure…
Lean Six Sigma and Assurance of Learning (AoL) in higher education: a case study
Iman Adeinat, Naseem Al Rahahleh, Tameem Al BassamThis study aims to present a case study using a Lean Six Sigma (LSS) process to manage the Assurance of Learning (AoL) process in higher education. The case study…
Empirical classification of European Foundation for Quality Management (EFQM) model enabler sub-criteria using a quadrant matrix
Narasimha Murthy, Kuldip Singh Sangwan, Nuggenahalli S. NarahariThe purpose of this paper is to examine how sub-criteria of the European Foundation for Quality Management (EFQM) model is structurally connected and influence each other…
Stock price reaction on ISO 9001 certification announcement: evidence from Indonesia
Kiryanto Kiryanto, Indri Kartika, Zaenudin ZaenudinCertification information published by a company will be responded by the market. Therefore, the purpose of this study is to examine the impact of ISO 9001 certification…
Service quality benchmarking of amusement parks using a hybrid approach
Ajith Tom JamesThe purpose of this paper is to develop a framework for benchmarking the service quality of amusement parks.
Supply chain quality management impact on organization performance: results from an international survey
Ana Cristina Fernandes, Estela Vilhena, Rui Oliveira, Paulo Sampaio, Maria Sameiro CarvalhoIn this paper, Supply Chain Quality Management dimensions are empirically tested in order to understand their impact on the organization performance based on the Balanced…
The economic order quantity model with inspection policy of zero-defect single sampling
Mahdi NakhaeinejadThis paper proposes a new inventory model with inspection policy because in practice the received orders may contain non- conforming (NC) items. So, a buyer who receive an…
Success and failure factors in implementing quality management systems in small- and medium-sized enterprises: a mixed-method study
Mohammad Mehrabioun Mohammadi, Ali Jalali, Arezoo HasaniThis manuscript concentrates on addressing the success and failure factors to satisfy the small- and medium-sized enterprises (SMEs) need when facing challenges during the…
Evolving a bi-objective optimization model for an after sales supply chain in presence of information asymmetry and service level requirement
Mohit Goswami, Yash Daultani, Atul TripathiOptimization of resources related to man, money, manpower and those related to organization is critical in context of after-sales supply chains. Many times, organizational…
Comparison between maintenance policies based on q-Weibull and Weibull models
Edilson Machado de Assis, Celso Luiz Santiago Figueirôa Filho, Gabriel Costa Lima, Gisele Maria de Oliveira Salles, Ailton PintoThe purpose of this article is to compare maintenance policies based on Weibull and q-Weibull models.
Performance measure of maintenance practices for F-16 fighter jets by data envelopment analysis
Mansik Hur, Seong-Jong Joo, Jaeyoung ChoThe purpose of this study is to provide the benchmarking guideline to improve managing maintenance man-hour in producing sorties of fighter jet aircraft in the Korean Air…
Performance evaluation of a hybrid series–parallel system with two human operators using Gumbel–Hougaard family copula
Abdulkareem Lado Ismail, Sanusi Abdullahi, Ibrahim YusufThis study deals with the reliability analysis of a hybrid series–parallel system consisting of two subsystems A and B with two human operators. Subsystem A has two units…
Performance assessment of the complex repairable system with n-identical units under (k-out-of-n: G) scheme and copula linguistic repair approach
V. V. Singh, Abubakkar Idris Mohhammad, Kabiru Hamisu Ibrahim, Ibrahim YusufThis paper analyzed a complex system consisting n-identical units under a k-out-of-n: G; configuration via a new method which has not been studied by previous researchers…
Process improvement approaches in emergency departments: a review of the current knowledge
Ana Vitória Lachowski Volochtchuk, Higor LeiteThe healthcare system has been under pressure to provide timely and quality healthcare. The influx of patients in the emergency departments (EDs) is testing the capacity…
Application of Kaizen philosophy for enhancing manufacturing industries’ performance: exploratory study of Ethiopian chemical industries
Haftu Hailu BerheKaizen is an umbrella concept for a management philosophy based on a set of principles and values with different tools and techniques that form part of Company-Wide…
Lean practices and operational performance: the role of organizational culture
Saumyaranjan SahooThere is a scarcity of research about cultural aspects of organization related to lean implementation. The purpose of this research is to investigate the effects of lean…
QUALITY PAPERA new rapid and robust multi-factorial screening for low-percentile use-rate accelerated reliability analysis
George Besseris, Panagiotis TsarouhasThe study aims to provide a quick-and-robust multifactorial screening technique for early detection of statistically significant effects that could influence a product's…
ISO 21500 and success management: an integrated model for project management
Nilton Takagi, João VarajãoProjects are one of the main ways used to develop organisations and turn their strategic initiatives into a reality. To support project management, several entities (e.g…
Key determinants of quality in the pharmaceutical supply chain
Muhammad Tayyab, Muhammad Usman Awan, Nadeem Irfan Bukhari, Ehsan SabetEmpirical studies on the supply chain quality management (SCQM) of the pharmaceutical sector are scarce and scattered. This paper investigates a set of key quality…
Organisational performance and the use of multiple performance measures in an emerging market
Abdallah Amhalhal, John Anchor, Marina Papalexi, Shabbir DastgirThis study is an empirical investigation of the relationship between the use of 41 multiple performance measures (MPMs), including financial performance measures (FPM)…
Quality objectives in management systems – their attributes, establishment and motivational function
Marek Bugdol, Piotr JedynakThe aim of this paper is to show the ways of setting quality objectives, their attributes and the conditions under which they can perform a motivational function.
The impact of certification on the elements of TQM exploring the influence of company size and industry
Kari Lepistö, Minna Saunila, Juhani UkkoThis study examines whether certification improves the dimensions of total quality management (TQM) and whether the impact of certification is similar across companies of…
Modeling the enablers of project-based learning: an ISM-Fuzzy MICMAC approach
Goutam Kumar KunduThe objective of the paper is to identify and model the relevant enablers related to the issue of adoption and implementation of project-based learning (PjBL) in higher…
Comparative analysis of service quality of Big Bazaar and Spencer's: a fuzzy approach
Hanumantha Rao Sama, Sanjay Gupta, Manoj Mathew, Swati GuptaThe main objective of this study is to compare the service quality of two retail chains of hypermarkets, namely, Big Bazaar and Spencer's, using the trapezoidal fuzzy approach.
A novel PFMEA-Doubly TOPSIS approach-based decision support system for risk analysis in milk process industry
Indraneel Das, Dilbagh Panchal, Mohit TyagiThis paper aims to presents a novel integrated fuzzy decision support system for analyzing the issues related to failure of a milk process plant unit.
Multi-objective optimization of safety instrumented systems maintenance strategy: a case study
Hafed Touahar, Nouara Ouazraoui, Nor El Houda Khanfri, Mourad Korichi, Bilal Bachi, Houcem Eddine BoukroumaThe main objective of safety instrumented systems (SISs) is to maintain a safe condition of a facility if hazardous events occur. However, in some cases, SIS's can be…
Quality and reliability studies in software defect management: a literature review
Anusha R. Pai, Gopalkrishna Joshi, Suraj RaneThis paper is focused at studying the current state of research involving the four dimensions of defect management strategy, i.e. software defect analysis, software…
Simulation-based search for optimal designs of accelerated life tests through response surface methodology
Daniel Ayasse, Kangwon SeoPlanning an accelerated life test (ALT) for a product is an important task for reliability practitioners. Traditional methods to create an optimal design of an ALT are…
Worst Expected Best method for assessment of probabilistic network expected value at risk: application in supply chain risk management
Abroon Qazi, Mecit Can Emre SimseklerThe purpose of this paper is to develop and operationalize a process for prioritizing supply chain risks that is capable of capturing the value at risk (VaR), the maximum…
Productivity and process performance in a manual trimming cell exploiting Lean Six Sigma (LSS) DMAIC – a case study in laminated panel production
Daniel Lee Hardy, Saikat Kundu, Muhammad LatifThe purpose of this case study is to investigate inefficiency and downtime factors within a panel lamination process cell at a timber component manufacturing company…
Technology-dependent pedagogical process redesign: leveraging lean methods
Kimberly Deranek, Steven Kramer, Sharon SiegelThis research compared the efficacy of process outcomes leveraging lean methods versus traditional pedagogy applied to dental education dependent on emerging technology…
Modeling multi-state system reliability analysis in a power station under fatal and nonfatal shocks: a simulation approach
Mohammad Reza Pourhassan, Sadigh Raissi, Arash ApornakIn some environments, the failure rate of a system depends not only on time but also on the system condition, such as vibrational level, efficiency and the number of…
Simulation approach for assessing the performance of the γEWMA control chart
Carmen Patino-Rodriguez, Diana M. Pérez, Olga Usuga MancoThe purpose of this paper is to evaluate the performance of a modified EWMA control chart (γEWMA control chart), which considers data distribution and incorporate its…
Identification and ordering of safety performance indicators using fuzzy TOPSIS: a case study in Indian construction company
Arpit Singh, Subhas C. Misra, Vinod Kumar, Uma KumarThe purpose of this paper is to propose a practical framework to measure the safety performance of workers in the Indian construction industry. The key safety performance…
Soft computing for availability optimization of a crushing system of sugar plant using PSO
Anil Kr. Aggarwal, Amit KumarIn this paper, the objective is to perform mathematical modeling to optimize the steady-state availability of a multi-state repairable crushing system of a sugar plant…
Factors influencing patient loyalty to outpatient medical services: an empirical analysis of the UAE's government healthcare system
Mumin Dayan, Ibrahim A. Al Kuwaiti, Zafar Husain, Poh Yen Ng, Aysenur DayanThe aim of this research is to uncover issues that inhibit patients' satisfaction and loyalty and identify factors that could enhance customer retention by government…
Business processes fragments to promote information quality
Charlie Silva Lopes, Denis Silva da Silveira, João AraujoThe primary concern of quality improvement in processes is not the input–output conversion but the information that enables and controls process. This paper presents…
Price and quality: relationship between bid rate and construction performance rating ranking
Koki AraiThe purpose of this paper is to try to understand the relationship between price and quality in public procurement by using data on the quality of civil engineering works…
Development and validation of DMAIC based framework for process improvement: a case study of Indian manufacturing organization
Pramod Kumar, Dharmendra Singh, Jaiprakash BhamuThe purpose of this paper is to develop and validate an extended Define-Measure-Analyze-Improve-Control (DMAIC) based framework through a case study of an Indian fasteners…
Reliability and validation of an instrument for measuring problems with performance appraisal of automotive parts manufacturing employees
Khahan Na-Nan, Jamnean Joungtrakul, Ian David Smith, Ekkasit SanamthongTo develop and validate an instrument to measure the problems associated with performance appraisal.
Multicomponent stress-strength reliability estimation based on unit generalized Rayleigh distribution
Mayank Kumar Jha, Yogesh Mani Tripathi, Sanku DeyThe purpose of this article is to derive inference for multicomponent reliability where stress-strength variables follow unit generalized Rayleigh (GR) distributions with…
Progressive mean exponentially weighted moving average control chart for monitoring the process location
Nurudeen Ayobami Ajadi, Osebekwin Asiribo, Ganiyu DawoduThis study aims to focus on proposing a new memory-type chart called progressive mean exponentially weighted moving average (PMEWMA) control chart. This memory-type chart…
Customer categorization using a three-dimensional loyalty matrix analogous to FMEA
Peter Madzík, Arash ShahinThe purpose of this study is to present and explain a new customer segmentation approach inspired by failure mode and effect analysis (FMEA) which can help classify…
RAM assessment of the repairable industrial structure with genuine human-mistake working conditions with generalized fuzzy numbers
Pooja Dhiman, Amit KumarThe present paper investigated a skim milk powder production plant with genuine human mistake for analyzing its performance in terms of its reliability, availability and…
A software reliability growth model with Gompertz-logarithmic failure time distribution
Tahere YaghoobiThe Gompertz curve has been used in industry to estimate the number of remaining software faults. This paper aims to introduce a family of distributions for fitting…
A practical integrated solution into enterprise application: a large-scale quality control system development case study
Vahid Hajipour, Hamidreza Amouzegar, Sajjad JalaliEnterprise resource planning (ERP) offers a streamlined system architecture to feed businesses with beneficial information in the current intense global competition. The…
Performance improvement of a crystallization system through optimization and sensitivity analysis
Anil Kr. AggarwalThis paper deals with the performance optimization and sensitivity analysis for crystallization system of a sugar plant.
Application of fuzzy DEMATEL and fuzzy CODAS for analysis of workforce attributes pertaining to Industry 4.0: a case study
S Vinodh, Vishal Ashok WankhedeThe aim of this study is to analyze workforce attributes related to Industry 4.0 using fuzzy decision-making trial and evaluation laboratory (DEMATEL) and fuzzy…
The influence of operational excellence on the culture and agility of organizations: evidence from industry
André M. Carvalho, Paulo Sampaio, Eric Rebentisch, João Álvaro Carvalho, Pedro SaraivaThis article offers a novel approach that brings together management, engineering and organizational behavior. It focuses on the understanding of organizational dynamics…
ISM and fuzzy logic approach to model and analyze the variables in downstream supply chain for perfect order fulfillment
Rajiv Kumar SharmaAs we move up in the supply chain (SC) from retailer to supplier, amplification in the fluctuation of order increased. To minimize this amplification, understanding of key…
Power distribution operational risk model driven by FMEA and ISM approach
Pallawi Baldeo Sangode, Sujit G. MetreThe purpose of this paper is to identify various risks in the power distribution supply chain and further to prioritize the risk variables and propose a model to the power…
The after-sales strategy of an industrial equipment manufacturer: evaluation and control
Miguel Afonso SellittoThe purpose of this study is to evaluate the after-sales strategy of an industrial equipment manufacturer.
Availability modeling and estimation of Fluid Catalytic Cracking Unit using generalized Stochastic Petri Nets
Thangamani GurunathanThe purpose of this paper to present a practical and systematic approach to estimate the availability of a process plant using generalized stochastic Petri nets (GSPNs)…
A hybrid reliability-centered maintenance approach for mining transportation machines: a real case in Esfahan
Rana Jafarpisheh, Mehdi Karbasian, Milad AsadpourThe purpose of this study is to propose a hybrid reliability-centered maintenance (RCM) approach for mining transportation machines of a limestone complex, a real case in…
Scoping review of the readiness for sustainable implementation of Lean Six Sigma projects in the manufacturing sector
Alireza Shokri, Jiju Antony, Jose Arturo Garza-Reyes, Michelle UptonThis work presents a synthesis of current literature published from 2010 to provide an overall understanding of the sustainable implementation of Lean Six Sigma (LSS…
Stochastic comparisons of series and parallel systems with independent heterogeneous Gumbel and truncated Gumbel components
Fatih KızılaslanThe purpose of this paper is to investigate the stochastic comparisons of the parallel system with independent heterogeneous Gumbel components and series and parallel…
Proposing a new hybrid multi-criteria decision-making approach for road maintenance prioritization
Shakiba Sayadinia, Mohammad Ali BeheshtiniaThe purpose of this paper is to present a hybrid multi-criteria decision-making (MCDM) method, by combining the AHP, ELECTRE II, ELECTRE III, ELECTRE IV and Copeland…
Ordering drivers of green supply chain management practices in Indian construction industry: An impact assessment framework
Arpit Singh, Subhas C. MisraIncreasing pressure from government and consumer to be environmentally conscious has led firms to focus their attention on the assessment and controlling the adverse…
A framework for ensuring zero defects and sustainable operations in major Indian ports
Deepankar Sinha, Shuvo Roy ChowdhuryPorts are a significant link in a global supply chain and an economic entity that contributes to the country's economy. India has around 200 ports along its coastline of…
Application of graph-theoretic approach for the evaluation of lean-six-sigma (LSS) critical-success-factors (CSFs) facilitating quality-audits in Indian small & medium enterprises (SMEs)
Manisha Lande, Dinesh Seth, Rakesh L. ShrivastavaOne of the major challenges for developing countries is the lack of mechanisms for the evaluation of critical success factors (CSFs) of quality initiatives, which hampers…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Assoc Prof Ton van der Wiele
Further Information
