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International Journal of Quality & Reliability Management

Issue(s) available: 292 – From Volume: 1 Issue: 1, to Volume: 37 Issue: 9/10

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Managing Quality

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Volume 37

Issue 8 2020
Issue 9/10 2020
Issue 5 2020 Knowledge Management and Lean Six Sigma
Issue 6/7 2020 Advances in Reliability and Operations Management
Issue 4 2020
Issue 3 2020
Issue 2 2020
Issue 1 2020

Volume 36

Issue 10 2019
Issue 9 2019
Issue 8 2019
Issue 7 2019
Issue 6 2019
Issue 5 2019
Issue 4 2019
Issue 3 2019
Issue 2 2019
Issue 1 2019 A Big Data Analytics Approach to Quality, Reliability and Risk Management

Volume 35

Issue 10 2018
Issue 9 2018
Issue 8 2018
Issue 7 2018
Issue 6 2018
Issue 5 2018
Issue 4 2018
Issue 3 2018
Issue 2 2018 Includes Special section: ICQEM16
Issue 1 2018

Volume 34

Issue 9 2017
Issue 8 2017
Issue 7 2017
Issue 6 2017 “Reliability Theory and its Applications” – papers from ICMTEA
Issue 5 2017
Issue 4 2017
Issue 3 2017
Issue 2 2017 Selected papers from the 1st International Conference on Quality Engineering and Management
Issue 1 2017

Volume 33

Issue 9 2016
Issue 8 2016
Issue 7 2016
Issue 6 2016
Issue 5 2016
Issue 4 2016 Quality and supply chain management: integration challenges and impacts
Issue 3 2016
Issue 2 2016
Issue 1 2015

Volume 32

Issue 9 2015 Lean Six Sigma for higher education
Issue 8 2015
Issue 7 2015
Issue 6 2015
Issue 5 2015
Issue 4 2015
Issue 3 2015
Issue 2 2015
Issue 1 2015

Volume 31

Issue 9 2014
Issue 8 2014
Issue 7 2014
Issue 6 2014
Issue 5 2014
Issue 4 2014
Issue 3 2014
Issue 2 2014
Issue 1 2014

Volume 30

Issue 9 2013
Issue 8 2013
Issue 7 2013
Issue 6 2013
Issue 5 2013
Issue 4 2013
Issue 3 2013
Issue 2 2013
Issue 1 2013

Volume 29

Issue 9 2012
Issue 8 2012
Issue 7 2012
Issue 6 2012 Mindfulnessbased Approaches to Quality in Small and Large Organisations
Issue 5 2012
Issue 4 2012
Issue 3 2012
Issue 2 2012
Issue 1 2012 Integrating Lean and Six Sigma for achieving and sustaining operational and service excellence

Volume 28

Issue 9 2011
Issue 8 2011
Issue 7 2011
Issue 6 2011
Issue 5 2011
Issue 4 2011
Issue 3 2011
Issue 2 2011
Issue 1 2011

Volume 27

Issue 9 2010 The international dissemination of quality management
Issue 8 2010
Issue 7 2010
Issue 6 2010
Issue 5 2010
Issue 4 2010
Issue 3 2010
Issue 2 2010 Papers from the 3rd World Conference on Productions and Operations Management POM Tokyo 2008
Issue 1 2010

Volume 26

Issue 9 2009
Issue 8 2009
Issue 7 2009
Issue 6 2009
Issue 5 2009
Issue 4 2009
Issue 3 2009
Issue 2 2009
Issue 1 2009

Volume 25

Issue 9 2008
Issue 8 2008
Issue 7 2008
Issue 6 2008
Issue 5 2008
Issue 4 2008
Issue 3 2008
Issue 2 2008
Issue 1 2008 Best practice project portfolio management

Volume 24

Issue 9 2007
Issue 8 2007
Issue 7 2007 Quality management and CSR
Issue 6 2007
Issue 5 2007
Issue 4 2007
Issue 3 2007
Issue 2 2007
Issue 1 2007

Volume 23

Issue 9 2006
Issue 8 2006
Issue 7 2006
Issue 6 2006
Issue 5 2006
Issue 4 2006
Issue 3 2006
Issue 2 2006
Issue 1 2006 Innovative Quality Management Cases

Volume 22

Issue 9 2005
Issue 8 2005
Issue 7 2005 Optimal warranty policies and reliability modeling
Issue 6 2005
Issue 5 2005
Issue 4 2005
Issue 3 2005
Issue 2 2005
Issue 1 2005 Best Practice Quality Function Deployment QFD Part II Strategy and Regional QFD

Classical and Bayesian estimation of stress-strength reliability of a component having multiple states

Siju K C, Mahesh Kumar, Michael Beer

This article presents the multi-state stress-strength reliability computation of a component having three states namely, working, deteriorating and failed state.

pdf (191 KB)

Application of fuzzy DEMATEL and fuzzy CODAS for analysis of workforce attributes pertaining to Industry 4.0: a case study

S Vinodh, Vishal Ashok Wankhede

The aim of this study is to analyze workforce attributes related to Industry 4.0 using fuzzy decision-making trial and evaluation laboratory (DEMATEL) and fuzzy…

pdf (243 KB)

ISM and fuzzy logic approach to model and analyze the variables in downstream supply chain for perfect order fulfillment

Rajiv Kumar Sharma

As we move up in the supply chain (SC) from retailer to supplier, amplification in the fluctuation of order increased. To minimize this amplification, understanding of key…

pdf (6.6 MB)

Scoping review of the readiness for sustainable implementation of Lean Six Sigma projects in the manufacturing sector

Alireza Shokri, Jiju Antony, Jose Arturo Garza-Reyes, Michelle Upton

This work presents a synthesis of current literature published from 2010 to provide an overall understanding of the sustainable implementation of Lean Six Sigma (LSS…

pdf (1.4 MB)

Stochastic comparisons of series and parallel systems with independent heterogeneous Gumbel and truncated Gumbel components

Fatih Kızılaslan

The purpose of this paper is to investigate the stochastic comparisons of the parallel system with independent heterogeneous Gumbel components and series and parallel…

pdf (623 KB)

Progressive mean exponentially weighted moving average control chart for monitoring the process location

Nurudeen Ayobami Ajadi, Osebekwin Asiribo, Ganiyu Dawodu

This study aims to focus on proposing a new memory-type chart called progressive mean exponentially weighted moving average (PMEWMA) control chart. This memory-type chart…

pdf (1.9 MB)

Customer categorization using a three-dimensional loyalty matrix analogous to FMEA

Peter Madzík, Arash Shahin

The purpose of this study is to present and explain a new customer segmentation approach inspired by failure mode and effect analysis (FMEA) which can help classify…

pdf (4.3 MB)

RAM assessment of the repairable industrial structure with genuine human-mistake working conditions with generalized fuzzy numbers

Pooja Dhiman, Amit Kumar

The present paper investigated a skim milk powder production plant with genuine human mistake for analyzing its performance in terms of its reliability, availability and…

pdf (309 KB)

A software reliability growth model with Gompertz-logarithmic failure time distribution

Tahere Yaghoobi

The Gompertz curve has been used in industry to estimate the number of remaining software faults. This paper aims to introduce a family of distributions for fitting…

pdf (292 KB)

A practical integrated solution into enterprise application: a large-scale quality control system development case study

Vahid Hajipour, Hamidreza Amouzegar, Sajjad Jalali

Enterprise resource planning (ERP) offers a streamlined system architecture to feed businesses with beneficial information in the current intense global competition. The…

pdf (5.1 MB)

Performance improvement of a crystallization system through optimization and sensitivity analysis

Anil Kr. Aggarwal

This paper deals with the performance optimization and sensitivity analysis for crystallization system of a sugar plant.

pdf (412 KB)

The influence of operational excellence on the culture and agility of organizations: evidence from industry

André M. Carvalho, Paulo Sampaio, Eric Rebentisch, João Álvaro Carvalho, Pedro Saraiva

This article offers a novel approach that brings together management, engineering and organizational behavior. It focuses on the understanding of organizational dynamics…

pdf (438 KB)

Power distribution operational risk model driven by FMEA and ISM approach

Pallawi Baldeo Sangode, Sujit G. Metre

The purpose of this paper is to identify various risks in the power distribution supply chain and further to prioritize the risk variables and propose a model to the power…

pdf (1.7 MB)

The after-sales strategy of an industrial equipment manufacturer: evaluation and control

Miguel Afonso Sellitto

The purpose of this study is to evaluate the after-sales strategy of an industrial equipment manufacturer.

pdf (395 KB)

Availability modeling and estimation of Fluid Catalytic Cracking Unit using generalized Stochastic Petri Nets

Thangamani Gurunathan

The purpose of this paper to present a practical and systematic approach to estimate the availability of a process plant using generalized stochastic Petri nets (GSPNs)…

pdf (5.1 MB)

A hybrid reliability-centered maintenance approach for mining transportation machines: a real case in Esfahan

Rana Jafarpisheh, Mehdi Karbasian, Milad Asadpour

The purpose of this study is to propose a hybrid reliability-centered maintenance (RCM) approach for mining transportation machines of a limestone complex, a real case in…

pdf (298 KB)

Proposing a new hybrid multi-criteria decision-making approach for road maintenance prioritization

Shakiba Sayadinia, Mohammad Ali Beheshtinia

The purpose of this paper is to present a hybrid multi-criteria decision-making (MCDM) method, by combining the AHP, ELECTRE II, ELECTRE III, ELECTRE IV and Copeland…

pdf (393 KB)

Hotelling T2 chart using the generalized multiple dependent state sampling scheme

Sandra García-Bustos, Joseph León, María Nela Pastuizaca

This research proposes a multivariate control chart, whose parameters are optimized using genetic algorithms (GA) in order to accelerate the detection of a change in the…

pdf (669 KB)

Optimal preventive maintenance level for a repairable product under warranty subject to multimode failure process

Azmat Ullah, Muhammad Ayat, Hakeem Ur Rehman, Lochan Kumar Batala

The purpose of this paper is to develop a model that determines whether how much effort of preventive maintenance action is worthwhile for the consumer over the post-sale…

pdf (564 KB)

Fault diagnosis of blowout preventer system using artificial neural networks: a comparative study

Samia Chebira, Noureddine Bourmada, Abdelali Boughaba, Mebarek Djebabra

The increasing complexity of industrial systems is at the heart of the development of many fault diagnosis methods. The artificial neural networks (ANNs), which are part…

pdf (1.1 MB)

Extending cumulative capability models: the role of innovation in the accumulation of competitive performance

Mantas Vilkas, Inga Stankevice, Rimantas Rauleckas

Cumulative capability models are dominating frameworks explaining how manufacturing organizations gain their performance capabilities, such as quality, delivery…

pdf (254 KB)

The impact of organizational culture archetypes on quality performance and total quality management: the role of employee engagement and individual values

Omar Mohammed Ali Ababneh

The relationship between organizational culture and total quality management (TQM) can be facilitated by the virtue of certain psychological states. Employee engagement…

pdf (327 KB)

Fuzzy fault tree analysis for controlling robot-related accidents involving humans in industrial plants: a case study

Komal

In recent years, the application of robots in different industrial sectors such as nuclear power generation, construction, automobile, firefighting and medicine, etc. is…

pdf (388 KB)

Developing a practical methodology to improve the health-care services: studying a neonatal intensive care unit case in Oman

Nasr Al-Hinai, Ahm Shamsuzzoha

This study aims to develop a practical methodology to identify possible areas of improvements as well as exploring how to improve the health-care staff flow within a…

pdf (1.7 MB)

An integrated AHP and ISO14000, ISO26000 based approach for improving sustainability in supply chains

Faisal Talib, Saheim K Josaiman, Mohd. Nishat Faisal

Typically, adoption of sustainability in organizations are often done in an unstructured way without the consideration of other partners in the supply chain. The purpose…

pdf (673 KB)

Building a measurement system of higher education performance: evidence from a Latin-American country

Paula M. Hernandez-Diaz, Jorge-Andrés Polanco, Manuela Escobar-Sierra

The purpose of this paper aims to propose and validate a measurement scale for integrating performance in universities with a global and local Latin-American perspective.

pdf (1.9 MB)

Benchmarking aircraft maintenance performances using data envelopment analysis

Thomas O'Neal, Hokey Min, Daniel Cherobini, Seong-Jong Joo

The authors employed the three different versions (Charnes–Cooper–Rhodes, Banker–Charnes–Cooper and slack-based measure of efficiency) of data envelopment analysis (DEA…

pdf (807 KB)

How internal transparency impacts organizational resilience

Mohammed Al Balushi

Research on transparency has been concerned mainly with external transparency, leaving internal transparency understudied. In particular, there is a lack of empirical…

pdf (904 KB)

Simulation-based lean six sigma for Industry 4.0: an action research in the process industry

Vinayambika S. Bhat, Shreeranga Bhat, E. V. Gijo

The primary aim of this article is to ascertain the modalities of leveraging Lean Six Sigma (LSS) for Industry 4.0 (I4.0) with special reference to the process industries…

pdf (3.1 MB)

Value stream mapping in education: addressing work stress

Jan Riezebos, Babette Huisman

Teachers of primary education experience high levels of stress but lack rational coping strategies to reduce their work stress. The paper develops a value stream mapping…

pdf (1.4 MB)

Approximated optimal design for a bivariate step-stress accelerated life test with generalized exponential distribution under type-I progressive censoring

Nooshin Hakamipour

In this paper, the author proposed an optimization design for a step-stress accelerated life test (SSALT) with two stress variables for the generalized exponential (GE…

pdf (248 KB)

Extension of technology continuance theory (TCT) with task technology fit (TTF) in the context of Internet banking user continuance intention

Samar Rahi, Mubbsher Munawar Khan, Mahmoud Alghizzawi

The advancement in Internet technology has played a significant role in revolutionizing the Internet banking services. Therefore, little is discussed about factors that…

pdf (609 KB)

A new method in designing group chain acceptance sampling plans (GChSP) for generalized exponential distribution

Mohd Azri Pawan Teh, Nazrina Aziz, Zakiyah Zain

This paper introduces group chain acceptance sampling plans (GChSP) for a truncated life test at preassumed time by using the minimum angle method. The proposed method is…

pdf (221 KB)

Assessing project risks from a supply chain quality management (SCQM) perspective

Barbara Gaudenzi, Abroon Qazi

Project-driven supply chain risks pose a significant threat to the success of complex development projects, in terms of achieving key performances such as quality, time…

pdf (2.6 MB)

Competencies of quality professionals in the era of industry 4.0: a case study of electronics manufacturer from Malaysia

K. Sumitha P.N. Kannan, Alaa Garad

This study investigates the competencies required for quality management professionals to meet the needs of industry 4.0. The authors use a case study strategy at an…

pdf (1.5 MB)

Analysis of readiness factors for Industry 4.0 implementation in SMEs using COPRAS

R.M. Sriram, S. Vinodh

The purpose of this paper is to analyse the readiness factors for Industry 4.0 deployment in small and medium-sized enterprises (SMEs) using complex proportionality…

pdf (135 KB)

A case study on FMEA-based improvement for managing new product development risk

Antonio Carrizo Moreira, Luis Miguel D.F. Ferreira, Pedro Silva

The purpose of this paper is to explore the applicability of the failure mode and effects analysis (FMEA) as an effective tool for decreasing failure risk in the early…

pdf (927 KB)

A hybrid multi-criteria decision-making approach to assess the enablers of manufacturing flexibility under fuzzy environment

Ruchi Mishra

The study aims to assess and prioritise the enablers of manufacturing flexibility by evaluating the degree of environmental uncertainty and manufacturing flexibility in an…

pdf (372 KB)

Redefining quality in terms of value, risk and cost: a literature review

Nigel P. Grigg

The purpose of this paper is to present a literature review demonstrating that quality and its management are increasingly definable as a balancing act between value, risk…

pdf (3.1 MB)

A new model to monitor very small effects of a polynomial profile

Karim Atashgar, Leila Abbassi

Different real cases indicate that the quality of a process is better monitored by a functional relationship rather than the traditional statistical process control (SPC…

pdf (1.4 MB)

Developing a 3D decision-making grid based on failure modes and effects analysis with a case study in the steel industry

Arash Shahin, Ashraf Labib, Ali Haj Shirmohammadi, Hadi Balouei Jamkhaneh

The aim of this study is to develop a 3D model of decision- making grid (DMG) considering failure detection rate.

pdf (1.2 MB)

Six Sigma quality evaluation of life test data based on Weibull distribution

Niveditha A, Ravichandran Joghee

While Six Sigma metrics have been studied by researchers in detail for normal distribution-based data, in this paper, we have attempted to study the Six Sigma metrics for…

pdf (618 KB)

Evaluating the effect of critical failure factors associated with sustainable Lean Six Sigma framework implementation in healthcare organization

Vikas Swarnakar, A.R. Singh, Anil Kr Tiwari

The purpose of this study is to develop a structured hierarchical interrelationship-based model to evaluate the critical failure factors (CFFs) that affect the sustainable…

pdf (914 KB)

A reliability-based and sustainability-informed maintenance optimization considering risk attitudes for telecommunications equipment

Ali Karevan, Kong Fah Tee, Mohammadreza Vasili

This study presents a reliability-based and sustainability-informed maintenance optimization model for telecommunications equipment. It considers several risk attributes…

pdf (619 KB)

Supply chain quality management performance measurement: systematic review

Seyedeh Soudeh Karamouz, Reza Ahmadi Kahnali, Mohamad Ghafournia

This study aims at investigating the existing knowledge in the literature on quality management performance measurement in order to identify performance measures in the…

pdf (1.3 MB)

Service quality evaluation of automobile garages using a structural approach

Ajith Tom James, Jasmin James

The purpose of this paper is to evaluate the service quality automobile garages through development of a service quality index based on the factors influencing service quality.

pdf (336 KB)

Verification of the IEC 61508 PFH formula for 2oo3 configuration using Markov chains and Petri nets

Hanane Omeiri, Brahim Hamaidi, Fares Innal, Yiliu Liu

The purpose of this paper is to check the consistency of the IEC 61508 standard formula related to the average failure frequency (PFH: the probability of dangerous failure…

pdf (4.7 MB)

Mechanism of organisational excellence as a mediator on the relationship between human resource management and organisational performance: empirical evidence from public sector

Hassan Saleh Al-Dhaafri, Mohammed Saleh Alosani

The main purpose of this paper aims to evaluate the mediating effect of organisational excellence between human resource management (HRM) and organisational performance…

pdf (217 KB)

Quality PaperMulti-objective optimization of Gas Station performance using response surface methodology

Shervin Asadzadeh, Behrouz Akhavan, Behnaz Akhavan

In this paper, the performance of a specific gas station (Parvin) has been studied and investigated. The purpose of this research is to design a second-order regression…

pdf (2.4 MB)

Phase I non-linear profiles monitoring using a modified Hausdorff distance algorithm and clustering analysis

Bin Nie, Diqing Liu, Xiaohui Liu, Wenjing Ye

The purpose of this paper is to propose a new non-parametric phase I control chart for the problem of non-linear profile outlier detection.

pdf (819 KB)

Optimum reliability acceptance sampling plan using Type-I generalized hybrid censoring scheme for products under warranty

Jimut Bahan Chakrabarty, Shovan Chowdhury, Soumya Roy

The purpose of this paper is to design an optimal reliability acceptance sampling plan (RASP) using the Type-I generalized hybrid censoring scheme (GHCS) for…

pdf (1.2 MB)

A proposed hybrid root cause analysis technique for quality management

Dharyll Prince Abellana

This paper attempts to develop a hybrid cause and effect diagram (CED) and interpretative structural model (ISM) for root cause analysis in quality management. The…

pdf (734 KB)

Preventive maintenance optimization of sugarcane harvester machine based on FT-Bayesian network reliability

Fatemeh Afsharnia, Afshin Marzban, Mohammadamin Asoodar, Abas Abdeshahi

The purpose of this paper is to optimize the preventive maintenance based on fault tree (FT)–Bayesian network (BN) reliability for sugarcane harvester machine as a…

pdf (4.4 MB)

Optimal constant-stress ADDT plan with one main effect and one interaction effect

Preeti Wanti Srivastava, Manisha Manisha, Manju Agarwal

Degradation measurement of some products requires destructive inspection; that is, the degradation of each unit can be observed only once. For example, observation on the…

pdf (775 KB)

Integrated management systems as a driver of sustainability performance: exploring evidence from multiple-case studies

Jeniffer de Nadae, Marly M. Carvalho, Darli Rodrigues Vieira

The purpose of this paper is to analyze the impact of integrated management systems (IMSs) on sustainability (based on the triple bottom line (TBL) concept). To accomplish…

pdf (203 KB)

Enhancing environmentally friendly practices in SME agri-food upstream chains

Sheila Namagembe

The study examined the influence of environmental standards set by the SME agro-based processing firms and farmers' environmental empowerment on farmers' adoption of…

pdf (280 KB)

Linking ISO 9000 certification to firm performance and financial crisis: a matched sample longitudinal analysis

Efrosini Siougle, Sophia Dimelis

This is a longitudinal study exploring the effect of ISO 9000 certification on firm's financial performance in the pre-crisis period and the 2008 financial crisis period.

pdf (481 KB)

Evaluation of risks in foodgrains supply chain using failure mode effect analysis and fuzzy VIKOR

Rishabh Rathore, J. J. Thakkar, J. K. Jha

This paper investigates the risks involved in the Indian foodgrain supply chain (FSC) and proposes risk mitigation taxonomy to enable decision making.

pdf (494 KB)

Six Sigma Project Procurement application in public procurement

Jemima Antwiwaa Ottou, Bernard Kofi Baiden, Gabriel Nani

Project management tools and techniques have been widely adopted in the construction industry; however, its combination with Six Sigma and application in construction…

pdf (144 KB)

Statistical quality control in the food industry: a risk-based approach

Emille Rocha Bernardino de Almeida Prata, José Benício Paes Chaves, Silvane Guimarães Silva Gomes, Frederico José Vieira Passos

Quantitative metrics should be used as a risk management option whenever possible. This work proposes a framework for the risk quantification and the resulting risk-based…

pdf (714 KB)

Reliability block diagram (RBD) and fault tree analysis (FTA) approaches for estimation of system reliability and availability – a case study

Balaraju Jakkula, Govinda Raj Mandela, Murthy Ch S N

In the present worldwide situation, the survival of a business is a major crucial aspect. The business cannot be succeeded unless it produces the anticipated production…

pdf (2.9 MB)

The impact of non-urgent patients in emergency departments' operations

Higor Leite

Globally, the presence of non-urgent patients in emergency departments (EDs) is considered one of the main reasons for creating excessive waiting times and overcrowding in…

pdf (222 KB)

Reliability parameter estimation of repairable systems with imperfect maintenance, repair and overhaul

Garima Sharma, Rajiv Nandan Rai

Industries generally require good maintenance, repair and overhaul (MRO) facilities. Maintenance activities at MRO cover the normal scheduled check-ups known as scheduled…

pdf (1.4 MB)

Confirmation of a measurement model for manufacturing flexibility development practices

Ruchi Mishra

The study aims to conceptualize and empirically develop an instrument to measure manufacturing flexibility development practices in firms.

pdf (1.6 MB)

Product recall strategy in the supply chain: utility and culture

Dara Schniederjans, Mehrnaz Khalajhedayati

Product recalls have the potential to damage firm and consumer quality reputation. While globalization has brought about various economic benefits, expanding supply chain…

pdf (163 KB)

Towards a high-performance HR bundle process for lean service operations

Araz Zirar, Clive Trusson, Alok Choudhary

This article presents an empirically induced “high-performance” “human resources (HR) bundle”, comprising six HR practices, for supporting lean service operations.

pdf (373 KB)

A decision-making model for the rework of defective products

João Cláudio Soares, Anabela Pereira Tereso, Sérgio Dinis Sousa

This paper proposes a decision support model that can be used to help decide the destination of defective products, for mass production industries. The objective of this…

pdf (1.1 MB)

Reducing medication errors using lean six sigma methodology in a Thai hospital: an action research study

Yaifa Trakulsunti, Jiju Antony, Mary Dempsey, Attracta Brennan

The purpose of this paper is to illustrate the use of Lean Six Sigma (LSS) and its associated tools to reduce dispensing errors in an inpatient pharmacy of a teaching…

pdf (461 KB)

Quality and lean practices synergies: A swift even flow perspective

George Onofrei, Brian Fynes, Hung Nguyen, Amir Hossein Azadnia

The purpose of this study is to investigate the relationship between investments in quality and lean practices, and their impact on factory fitness. Using concepts…

pdf (320 KB)

How relationship value and quality motivate positive word-of-mouth behaviour: Expressing the rules of reasoning in the Nigerian telecom market

Chukwunonso Oraedu

This paper explores the reasoning surrounding relationship value and quality, and further provides a blueprint on how positive word-of-mouth behaviour can be promoted…

pdf (385 KB)

Reliability analysis of a steam boiler system by expert judgment method and best-fit failure model method: a new approach

Suyog Subhash Patil, Anand K. Bewoor

India's textile industries play a vital role in the Indian economy. These industries consume the highest thermal energy (steam power). The demand of the steam in process…

pdf (376 KB)

An integrated HFMEA-DES model for performance improvement of general hospitals: A case study

M.M. Ershadi, M.J. Ershadi, S.T.A. Niaki

Healthcare failure mode and effect analysis (HFMEA) identifies potential risks and defines preventive actions to reduce the effects of risks. In addition, a discrete event…

pdf (1.4 MB)

Ordering drivers of green supply chain management practices in Indian construction industry: An impact assessment framework

Arpit Singh, Subhas C. Misra

Increasing pressure from government and consumer to be environmentally conscious has led firms to focus their attention on the assessment and controlling the adverse…

pdf (1.1 MB)

A framework for ensuring zero defects and sustainable operations in major Indian ports

Deepankar Sinha, Shuvo Roy Chowdhury

Ports are a significant link in a global supply chain and an economic entity that contributes to the country's economy. India has around 200 ports along its coastline of…

pdf (1.5 MB)

Changes in communication patterns when implementing lean

Jorge Colazo

This paper explores the changes in communication patterns when companies implement lean, and how those changes relate to implementation success.

pdf (246 KB)

Maintenance downtime evaluation in a process bottling plant

Gerald Kenechukwu Inyiama, Sunday Ayoola Oke

Downtime is a process parameter that substantially impacts on the operating hours and results in production losses, thus motivating maintenance engineers to control…

pdf (399 KB)

Quality management for high-contact professional service firms: a multiple-case evidence from Indian law firms

Anupama Prashar

This paper presents an exploratory study to understand the distinctive quality dimensions of high-contact Professional Service Firms (PSFs) and develop a conceptual model…

pdf (1.7 MB)

Let's get everyone involved! The effects of transformational leadership and organizational culture on organizational excellence

Flevy Lasrado, Rassel kassem

This paper posited a dynamic relationship between transformational leadership, organizational culture, and organizational excellence in order to develop a better…

pdf (470 KB)

The impact of lean manufacturing practices on operational and financial performance: the mediating role of agile manufacturing

Meriem Khalfallah, Lassaad Lakhal

This empirical study aims to explore the link between lean manufacturing practices (total quality management, just-in-time production, just-in-time purchasing, total…

pdf (299 KB)

A robust multi response surface approach for optimization of multistage processes

Amir Moslemi, Mahmood Shafiee

In a multistage process, the final quality in the last stage not only depends on the quality of the task performed in that stage but is also dependent on the quality of…

pdf (293 KB)

Developing a new BWM-based GMAFMA approach for evaluation of potential risks and failure modes in production processes

Milad Kolagar, Seyed Mohammad Hassan Hosseini, Ramin Felegari

Nowadays, the risk assessment and reliability engineering of various production processes have become an inevitable necessity. Because if these risks are not going to be…

pdf (2.6 MB)

Manual spray painting process optimization using Taguchi robust design

Noura Almansoori, Samah Aldulaijan, Sara Althani, Noha M. Hassan, Malick Ndiaye, Mahmoud Awad

Researchers heavily investigated the use of industrial robots to enhance the quality of spray-painted surfaces. Despite its advantages, automating process is not always…

pdf (2.1 MB)

Identification of barriers to synergistic implementation of TQM-SCM

Mandeep Kaur, Kanwarpreet Singh, Doordarshi Singh

The study aims at finding out major barriers for synergistic adoption of TQM-SCM in the medium- and large-scale manufacturing organizations in India. All these barriers…

pdf (1.2 MB)

An integrated fuzzy framework for analyzing barriers to the implementation of continuous improvement in manufacturing

Madjid Tavana, Akram Shaabani, Naser Valaei

Delivering premium services and quality products are critical strategies for success in manufacturing. Continuous improvement (CI), as an underlying foundation for quality…

pdf (522 KB)

Application of graph-theoretic approach for the evaluation of lean-six-sigma (LSS) critical-success-factors (CSFs) facilitating quality-audits in Indian small & medium enterprises (SMEs)

Manisha Lande, Dinesh Seth, Rakesh L. Shrivastava

One of the major challenges for developing countries is the lack of mechanisms for the evaluation of critical success factors (CSFs) of quality initiatives, which hampers…

pdf (603 KB)

System reliability computation and estimation based on a cumulative damage–threshold–shock model

Siju K.C. Siju K.C., Mahesh Kumar

This article considers a reliability model where the failure is due to cumulative damage exceeding a threshold level. The concept that the threshold level of cumulative…

pdf (657 KB)

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0265-671X

Online date, start – end:

1984

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Merged from:

International Journal of Quality Science

Editor:

Assoc Prof Ton van der Wiele

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