International Journal of Quality & Reliability Management
Issue(s) available: 309 – From Volume: 1 Issue: 1, to Volume: 39 Issue: 7
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Volume 31
Volume 30
Volume 29
Volume 28
Volume 27
Volume 26
Volume 25
Volume 24
Volume 23
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
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Volume 12
Volume 11
Volume 10
Impact of Hoshin Kanri on lean management: a case study in the food retail industry
Rafael Cortés Rodríguez, Leopoldo Gutierrez, María del Mar Fuentes-FuentesThis study aims to describe how the Hoshin Kanri (HK) strategic methodology facilitates implementation of lean management (LM), achieving greater integration of the…
Post-implementation challenges of ERP system in pharmaceutical companies
Shikha Singh, Smriti Singh, Subhas C. MisraMany organizations failed to generate profits after investing considerable money and time in Enterprise Resource Planning (ERP) systems. This study, therefore, sought to…
Optimising process and product performance in complex systems: a study in the automotive industry
Diego Augusto de Jesus Pacheco, Tatiane Pereira LibrelatoThis study responds to calls from industry and the literature to cope with the enormous challenges faced by companies operating in competitive business sectors. The main…
Supply chain quality management 4.0: conceptual and maturity frameworks
Loan Thi Cam Bui, Maria Carvalho, Hai Thanh Pham, Tram Thi Bich Nguyen, An Thi Binh Duong, Huy Truong QuangThe research objective is rooted in the principle of providing new insights and a collective perspective regarded as Supply Chain Quality Management 4.0 (SCQM4.0), an…
Airline catering supply chain performance during pandemic disruption: a Bayesian network modelling approach
Fathien Azuien Yusriza, Nor Aida Abdul Rahman, Luai Jraisat, Arvind UpadhyayThe supply chain (SC) encompasses all actions related to meeting customer requests and transferring materials upstream to meet those demands. Organisations must operate…
Quality management in industry 4.0 environment: a morphological analysis and research agenda
Anupama PrasharDigitalised and interconnected production systems in the era of fourth industrial revolution or Industry 4.0 (I4.0) have triggered the need of reshaping the traditional…
On solving multi-objective fully quadratic fractional optimisation model with interactive FGP approach
Namrata Rani, Vandana Goyal, Deepak GuptaThe main motive behind framing this paper is to provide a compromised solution for trapezoidal fuzzy number–multi-objective fully quadratic fractional optimisation model…
The role of lean in healthcare during COVID-19 pandemic
Higor LeiteThe impact of the COVID-19 pandemic on healthcare operations has raised questions about the applicability and capacity of the lean approach to respond to critical events…
Supply chain sustainability risk assessment model using integration of the preference selection index (PSI) and the Shannon entropy
Agung Sutrisno, Vikas KumarThis study proposes a new model for assessing supply chain sustainability risk integrating subjectivity and objectivity of decision-maker. Research has shown the vacancy…
Machine learning-based control charts for monitoring fraction nonconforming product in smart manufacturing
Simone Massulini Acosta, Angelo Marcio Oliveira Sant'AnnaProcess monitoring is a way to manage the quality characteristics of products in manufacturing processes. Several process monitoring based on machine learning algorithms…
Feature selection for measurement models
Tobias Mueller, Alexander Segin, Christoph Weigand, Robert H. SchmittIn the determination of the measurement uncertainty, the GUM procedure requires the building of a measurement model that establishes a functional relationship between the…
Reliability analysis and hypothesis testing of critical success factors of total productive maintenance
Shyamkumar D. Kalpande, Lalit K. TokeThis paper deals with concept of total productive maintenance (TPM) and its implementation approach. It also presents the identification of critical factors for effective…
A fuzzy Bayesian network-based approach for modeling and analyzing factors causing process variability
Anwesa Kar, Garima Sharma, Rajiv Nandan RaiIn order to minimize the impact of variability on performance of the process, proper understanding of factors interdependencies and their impact on process variability…
The influence of Internet banking services quality on e-customers’ satisfaction of Saudi banks: comparison study before and during COVID-19
Areej Abdulrahman Alarifi, Khalid Sami HusainThe main purpose of this study is to compare e-customer satisfaction in Saudi banks before and during coronavirus disease 2019 (COVID-19) pandemic by assessing the…
Product quality optimization vs production capacity optimization: an analytical perspective
Mohit Goswami, Yash DaultaniThis study aims to devise generalized unconstrained optimization models for ascertaining the optimal level of product quality and production capacity level by modeling…
Data-driven approach to predict the sequence of component failures: a framework and a case study on a process industry
Sara Antomarioni, Filippo Emanuele Ciarapica, Maurizio BevilacquaThe research approach is based on the concept that a failure event is rarely random and is often generated by a chain of previous events connected by a sort of domino…
Multi-criteria decision model for risk prioritisation involving multiple decision-makers: an application of composition of probabilistic preferences combined with FMEA in the supply chain
Ramon Swell Gomes Rodrigues Casado, Maisa Mendonca Silva, Lucio Camara SilvaThe paper aims to propose a multi-criteria model for risk prioritisation associated to supply chain management involving multiple decision-makers.
Improving periodic maintenance performance: a grouping and heuristic approach
Jingrui Ge, Kristoffer Vandrup Sigsgaard, Julie Krogh Agergaard, Niels Henrik Mortensen, Waqas Khalid, Kasper Barslund HansenThis paper proposes a heuristic, data-driven approach to the rapid performance evaluation of periodic maintenance on complex production plants. Through grouping…
Probabilistic assessment of complex system consisting three subsystems, multi-failure threats and copula repair approach
Abbas Bin Jibril, V.V. Singh, Dilip Kumar RawalThe purpose of this paper is to deliberate the system reliability of a system in combination of three subsystems in a series configuration in which all three subsystems…
Geometric imperfect preventive maintenance and replacement (GIPMAR) model for aging repairable systems
Nse Udoh, Effanga EffangaThis work seeks to develop a geometric imperfect preventive maintenance (PM) and replacement model (GIPMAR) for aging repairable systems due to age and prolong usage that…
Design of a robot for inspection and diagnostic operations of rail track facilities
Ilesanmi Daniyan, Khumbulani Mpofu, Samuel NwankwoThe need to examine the integrity of infrastructure in the rail industry in order to improve its reliability and reduce the chances of breakdown due to defects has brought…
An exploration of organizational readiness factors for Quality 4.0: an intercontinental study and future research directions
Jiju Antony, Michael Sony, Olivia McDermott, Raja Jayaraman, David FlynnQuality 4.0 incorporates the role of automation and digitization and provides competitive advantage for organizations by enhancing customer experience and increase…
Conjoint analysis: the assumptions, applications, concerns, remedies and future research direction
Kushagra Kulshreshtha, Gunjan Sharma, Naval BajpaiSince the inception of the conjoint analysis technique in the year 1971, papers addressing the epistemological aspects of conjoint analysis are scant. Hence, this paper…
Reliability analysis of a small solar system for a home
Ismail Muhammad Musa, Ibrahim YusufThe purpose of this paper is to model and to improve the stability and long-lasting operation of the small home solar system configuration regarding the reliability…
Bootstrap beta control chart for monitoring proportion data
Shovan Chowdhury, Amarjit Kundu, Bidhan ModokAs an alternative to the standard p and np charts along with their various modifications, beta control charts are used in the literature for monitoring proportion data…
Determinants of continuance intention to use mobile self-scanning applications in retail
Andreia Ferreira, Graça Miranda Silva, Álvaro Lopes DiasRetailers are increasingly using self-service technologies to improve customer experience and reduce costs. The purpose of this study is to identify factors that could…
Investigating the causal relationships among failure modes, effects and causes: a system dynamics approach
Fatemeh Shaker, Arash Shahin, Saeed JahanyanThis paper aims to develop a system dynamics (SD) model to identify causal relationships among the elements of failure modes and effects analysis (FMEA), i.e. failure…
Challenges in regulating the local and global needs of quality management systems
Aviva Bashan, Sigal KordovaThe complex processes of global organizations poses significant challenges for the global quality management systems (QMSs) responsible for their coordination and…
Reliability degradation prediction of photovoltaic modules based on dependability methods
Hadef Hefaidh, Djebabra Mébarek, Belkhir Negrou, Zied DrissThe reliability prediction is among the most important objectives for achieving overall system performance, and this prediction carried out by anticipating system…
VIKOR power law-based customer-oriented FMEA with complete unique risk priority numbers
Randula L. Hettiarachchi, Pisut Koomsap, Panarpa ArdneamAn inherent problem on risk priority number (RPN) value duplication of traditional failure modes and effect analysis (FMEA) also exists in two customer-oriented FMEAs. One…
Modeling a sequentially inspected system prone to degradation and shocks
Himani Pant, S.B. SinghIn certain environments, the system may not fail completely, but undergoes degradation, and the system productivity might decrease. Meanwhile, at the same time, the system…
How does performance vary between early and late adopters of Industry 4.0? A qualitative viewpoint
Jiju Antony, Michael Sony, Olivia McDermott, Sandy Furterer, Matthew PepperIndustry 4.0 is a new trend among organizations. Some organizations have been early adopters or later adopters of Industry 4.0. The purpose of this paper is to investigate…
Comparative analysis of ranking the lean supply chain enablers: An AHP, BWM and fuzzy SWARA based approach
Hemant Sharma, Nagendra Sohani, Ashish YadavIn the recent scenario, there has been an increasing trend toward lean practices and implementation in production systems for the improvement of an organization’s…
Quality management practices and quality of work life – a conceptual model development
Rashmi Srinivasaiah, Swamy Devappa Renuka, T.S. NanjundeswaraswamyThe present study analyzes the research articles linking quality management practices (QMP) and quality of work life (QWL). The investigation leads toward the formulation…
On inference and design under progressive type-I interval censoring scheme for inverse Gaussian lifetime model
Soumya Roy, Biswabrata Pradhan, Annesha PurakayasthaThis article considers Inverse Gaussian distribution as the basic lifetime model for the test units. The unknown model parameters are estimated using the method of…
A control chart based on Pearson residuals for a negative binomial regression: application to infant mortality data
Sandra García-Bustos, Nadia Cárdenas-Escobar, Ana Debón, César PincayThe study aims to design a control chart based on an exponentially weighted moving average (EWMA) chart of Pearson's residuals of a model of negative binomial regression…
Identification of asset life cycle stage: case study in heavy-duty truck fleet
Oscar Daniel Rivera Baena, Maria Valentina Clavijo Mesa, Carmen Elena Patino Rodriguez, Fernando Jesus Guevara CarazasThis paper aims to determine the stage of the life cycle where the trucks of a waste collection fleet from a Colombian city are located through a reliability approach. The…
An evaluation of Lean and Six Sigma methodologies in the national health service
Jiju Antony, James Lancastle, Olivia McDermott, Shreeranga Bhat, Ratri Parida, Elizabeth A. CudneyThe purpose of this paper is to conduct an empirical study derived from the previous literature from the perspective of benefits, tools and techniques, continuous…
Critical parameters influencing the quality of metal castings: a systematic literature review
Janak Suthar, Jinil Persis, Ruchita GuptaCasting is one of the well-known manufacturing processes to make durable parts of goods and machinery. However, the quality of the casting parts depends on the proper…
M-shopping service quality dimensions and their effects on customer trust and loyalty: an empirical study
Ruoqing Zhang, Minjoon Jun, Sergio PalaciosThe present study seeks to identify the salient mobile shopping (m-shopping) service quality dimensions as perceived by mobile shoppers (m-shoppers) and examines the…
Reduction of hole misalignment in turbocharger center housing
G. Sundaramali, C. Vishal Reddy, Revanth Vinay Kumar Kodali, Sherin Thomas Sipri, K. Santhosh Raj, S. Anirudh, Senthil Kumaran SelvarajThis research work focuses on implementing this methodology in reducing the rejection rate of the turbocharger component problem that occurs during the manufacturing…
Bayesian two-sided group chain sampling plan for beta binomial distribution under quality regions
Waqar Hafeez, Nazrina AzizThis paper introduces a Bayesian two-sided group chain sampling plan (BT-SGChSP) by using binomial distribution to estimate the average proportion of defectives. In this…
Quality 4.0 – a measurement model using the confirmatory factor analysis (CFA) approach
G.S. SureshchandarThe disruptions caused by new-age technologies of Industry 4.0 are posing a formidable challenge to researchers, academicians and practitioners alike. Quality 4.0 that…
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Ajay Noronha, Shreeranga Bhat, E.V. Gijo, Jiju Antony, Alessandro Laureani, Chad LauxThe article intended to excavate the Lean Six Sigma (LSS) deployment challenges, Critical Success Factors (CSF), tools and techniques, and managerial implications in an…
Analysis of barriers of cyber-physical system adoption in small and medium enterprises using interpretive ranking process
Vishal Ashok Wankhede, S. VinodhThe purpose of this paper is to report a study on analysis of barriers for cyber-physical system (CPS) adoption in small and medium enterprises (SMEs).
Global study into the pros and cons of ISO 18404: a convergent mixed method study and recommendations for further research
Jiju Antony, Olivia McDermott, Michael Sony, Daryl Powell, Ronald Snee, Roger Wesley HoerlThe paper aims to investigate the pros and cons of having a standard for lean six sigma developed in 2015. The study follows up on a previous study by Antony et al. (2021…
Statistical and intelligent reliability analysis of multi-layer ceramic capacitor for ground mobile applications using Taguchi’s approach
Cherry Bhargava, Pardeep Kumar SharmaAlthough Multi-Layer Ceramic Capacitors (MLCC) are known for its better frequency performance and voltage handling capacity, but under various environmental conditions…
Availability and maintenance modeling of a batch service queuing system
Shweta Agarwal, S.B. SinghThe purpose of the paper is to analyze reliability characteristics of batch service queuing system with a single server model that envisages Poisson input process and…
Barriers to implementing digitalization in the Indian construction industry
Avirag Bajpai, Subhas C. MisraThis research paper aims to analyze the critical barriers to implementing digitalization in the Indian construction industry as Indian construction companies are lagging…
Group acceptance sampling plans based on time truncated life tests for compound Weibull-exponential distribution
Ayten Yiğiter, Canan Hamurkaroğlu, Nazan DanacıoğluAcceptance sampling plans are a decision-making process on the basis of a randomly selected sampling from a party, where it is not possible to completely scan the products…
A robust multiobjective solution approach for mean-variance optimisation of correlated multiple quality characteristics
Abhinav Kumar Sharma, Indrajit Mukherjee, Sasadhar Bera, Raghu Nandan SenguptaThe primary objective of this study is to propose a robust multiobjective solution search approach for a mean-variance multiple correlated quality characteristics…
An innovative maturity model to assess supply chain quality management
Catarina Cubo, Rui Oliveira, Ana Cristina Fernandes, Paulo Sampaio, Maria Sameiro Carvalho, Paulo Sergio AfonsoThis paper aims to present and discuss an innovative maturity model (MM) to assess supply chain quality management (SCQM). The SCQM MM can be used to guide organizations…
Problem-solving by total productive maintenance swift teams: communication network structure, media choice and team effectiveness
Jorge ColazoThis study aims to look at the performance, communication structure and media choice for swift teams (STs) formed with the purpose of recovering from operational…
Impact of perceived importance of cultural readiness factors on perceived importance of Lean Six Sigma success factors for manufacturers
Alireza Shokri, Gendao LiThis study aims at investigating the impact of the perceived importance of critical cultural readiness factors (CRFs) is on perceived importance of Lean Six Sigma (LSS…
An unsupervised one-class-classifier support vector machine to simultaneously monitor location and scale of multivariate quality characteristics
Arijit Maji, Indrajit MukherjeeThe purpose of this study is to propose an effective unsupervised one-class-classifier (OCC) support vector machine (SVM)-based single multivariate control chart (OCC-SVM…
Useful paths for identifying Lean Six Sigma improvement opportunities
Victor E. KaneThe goal of this work is to clarify seven useful DMAIC Analyze phase options for developing process improvement opportunities required for successful projects.
Assessment of the effectiveness of corrective maintenance of an oil pump using the proportional intensity model (PIM)
Sidali Bacha, Ahmed Bellaouar, Jean-Paul DronComplex repairable systems (CRSs) are generally modeled by stochastic processes called “point processes.” These are generally summed up in the nonhomogeneous Poisson…
Impact of COVID-19 on supply chains: lessons learned and future research directions
Rohit Gupta, Bhawana Rathore, Baidyanath BiswasThis study aims to review and organize the research articles which focused on the impact of COVID-19 pandemic in the supply chain (SC) domain through a bibliometric and…
Sustainability through TQM practices in the food and beverages industry
Muslim Diekola Akanmu, Mohamad Ghozali Hassan, Bahtiar Mohamad, Norshahrizan NordinThe study aims to examine the connection between practices of total quality management (TQM) and sustainability in Malaysia food and beverages companies (FBC). Continuous…
Reliability modeling and performance evaluation of solar photovoltaic system using Gumbel–Hougaard family copula
Anas Sani Maihulla, Ibrahim Yusuf, Muhammad Salihu IsaSolar photovoltaic (PV) is commonly used as a renewable energy source to provide electrical power to customers. This research establishes a method for testing the…
An integrated approach to organizational resilience: a quality perspective
Farshad Madani, Mahour Mellat ParastThe main components of resiliency, including resilience capacities, resilience activities and resilience measures, are identified, extracted and redefined by designing…
Risk assessment in Iranian oil and gas construction industry: a process approach
Hossein Sohrabi, Esmatullah NoorzaiSuccessful risk management is influential in different phases of construction projects. It can play a critical role in reducing the possibility of claims as well as…
A lifecycle cost model considering both component and system burn-in for operationally unrepairable systems
Kah How Teo, Kang Tai, Vincenzo Schena, Luca SimoniniThis study presents a lifecycle cost model considering multi-level burn-in for operationally unrepairable systems including assembly and warranty costs. A numerical method…
Managing the resource allocation for the COVID-19 pandemic in healthcare institutions: a pluralistic perspective
Manimuthu Arunmozhi, Jinil Persis, V. Raja Sreedharan, Ayon Chakraborty, Tarik Zouadi, Hanane KhamlichiAs COVID-19 outbreak has created a global crisis, treating patients with minimum resources and traditional methods has become a hectic task. In this technological era, the…
Reconnoitering enablers of travelers' online hotel booking intention: moderation of service affordability and perceived pandemic risk
Abhijeet BiswasThe meddling of foreign players into the Indian hotel industry has triggered fervent competitiveness, and therefore, consumers' attitude, intention and behavior have been…
Ordering drivers of green supply chain management practices in Indian construction industry: An impact assessment framework
Arpit Singh, Subhas C. MisraIncreasing pressure from government and consumer to be environmentally conscious has led firms to focus their attention on the assessment and controlling the adverse…
A framework for ensuring zero defects and sustainable operations in major Indian ports
Deepankar Sinha, Shuvo Roy ChowdhuryPorts are a significant link in a global supply chain and an economic entity that contributes to the country's economy. India has around 200 ports along its coastline of…
Application of graph-theoretic approach for the evaluation of lean-six-sigma (LSS) critical-success-factors (CSFs) facilitating quality-audits in Indian small & medium enterprises (SMEs)
Manisha Lande, Dinesh Seth, Rakesh L. ShrivastavaOne of the major challenges for developing countries is the lack of mechanisms for the evaluation of critical success factors (CSFs) of quality initiatives, which hampers…
Contact points between Lean Six Sigma and Industry 4.0: a systematic review and conceptual framework
Juliano Endrigo Sordan, Pedro Carlos Oprime, Marcio Lopes Pimenta, Sérgio Luis da Silva, Mario Orestes Aguirre GonzálezThis paper aims to develop a conceptual framework of the implementation of the contact points (CPs) between Lean Six Sigma practices and Industry 4.0 technologies.
Airport service quality dimension and measurement: a systematic literature review and future research agenda
Agus Usman, Yudi Azis, Budi Harsanto, Anton Mulyono AzisThe purpose of this paper is to outline the evolution of research on airport service quality and measurement index of passenger satisfaction to explore opportunities for…
Electronic service quality (e-SQ) measurement: a cross-functional review
Sunil Nandankar, Amit Sachan, Arindam Mukherjee, Arnab AdhikariAlthough comprehensive work has been conducted in several scholarly journals in electronic service quality (e-SQ) measurement, there has been no cross-functional review of…
Quality 4.0: leveraging Industry 4.0 technologies to improve quality management practices – a systematic review
Afef Saihi, Mahmoud Awad, Mohamed Ben-DayaQuality 4.0 is an emerging research topic concerned with rethinking how quality management needs to be adopted in the digital era. The purpose of this research is to…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony
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