International Journal of Quality & Reliability Management

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Volume 38

Issue 8 2021
Issue 7 2021
Issue 6 2021
Issue 5 2021
Issue 4 2021
Issue 3 2021
Issue 2 2021
Issue 1 2021

Volume 37

Issue 9/10 2020
Issue 8 2020
Issue 6/7 2020 Advances in Reliability and Operations Management
Issue 5 2020 Knowledge Management and Lean Six Sigma
Issue 4 2020
Issue 3 2020
Issue 2 2020
Issue 1 2020

Volume 36

Issue 10 2019
Issue 9 2019
Issue 8 2019
Issue 7 2019
Issue 6 2019
Issue 5 2019
Issue 4 2019
Issue 3 2019
Issue 2 2019
Issue 1 2019 A Big Data Analytics Approach to Quality, Reliability and Risk Management

Volume 35

Issue 10 2018
Issue 9 2018
Issue 8 2018
Issue 7 2018
Issue 6 2018
Issue 5 2018
Issue 4 2018
Issue 3 2018
Issue 2 2018 Includes Special section: ICQEM16
Issue 1 2018

Volume 34

Issue 9 2017
Issue 8 2017
Issue 7 2017
Issue 6 2017 “Reliability Theory and its Applications” – papers from ICMTEA
Issue 5 2017
Issue 4 2017
Issue 3 2017
Issue 2 2017 Selected papers from the 1st International Conference on Quality Engineering and Management
Issue 1 2017

Volume 33

Issue 9 2016
Issue 8 2016
Issue 7 2016
Issue 6 2016
Issue 5 2016
Issue 4 2016 Quality and supply chain management: integration challenges and impacts
Issue 3 2016
Issue 2 2016
Issue 1 2015

Volume 32

Issue 9 2015 Lean Six Sigma for higher education
Issue 8 2015
Issue 7 2015
Issue 6 2015
Issue 5 2015
Issue 4 2015
Issue 3 2015
Issue 2 2015
Issue 1 2015

Volume 31

Issue 9 2014
Issue 8 2014
Issue 7 2014
Issue 6 2014
Issue 5 2014
Issue 4 2014
Issue 3 2014
Issue 2 2014
Issue 1 2014

Volume 30

Issue 9 2013
Issue 8 2013
Issue 7 2013
Issue 6 2013
Issue 5 2013
Issue 4 2013
Issue 3 2013
Issue 2 2013
Issue 1 2013

Volume 29

Issue 9 2012
Issue 8 2012
Issue 7 2012
Issue 6 2012 Mindfulnessbased Approaches to Quality in Small and Large Organisations
Issue 5 2012
Issue 4 2012
Issue 3 2012
Issue 2 2012
Issue 1 2012 Integrating Lean and Six Sigma for achieving and sustaining operational and service excellence

Volume 28

Issue 9 2011
Issue 8 2011
Issue 7 2011
Issue 6 2011
Issue 5 2011
Issue 4 2011
Issue 3 2011
Issue 2 2011
Issue 1 2011

Volume 27

Issue 9 2010 The international dissemination of quality management
Issue 8 2010
Issue 7 2010
Issue 6 2010
Issue 5 2010
Issue 4 2010
Issue 3 2010
Issue 2 2010 Papers from the 3rd World Conference on Productions and Operations Management POM Tokyo 2008
Issue 1 2010

Volume 26

Issue 9 2009
Issue 8 2009
Issue 7 2009
Issue 6 2009
Issue 5 2009
Issue 4 2009
Issue 3 2009
Issue 2 2009
Issue 1 2009

Volume 25

Issue 9 2008
Issue 8 2008
Issue 7 2008
Issue 6 2008
Issue 5 2008
Issue 4 2008
Issue 3 2008
Issue 2 2008
Issue 1 2008 Best practice project portfolio management

Volume 24

Issue 9 2007
Issue 8 2007
Issue 7 2007 Quality management and CSR
Issue 6 2007
Issue 5 2007
Issue 4 2007
Issue 3 2007
Issue 2 2007
Issue 1 2007

Volume 23

Issue 9 2006
Issue 8 2006
Issue 7 2006
Issue 6 2006
Issue 5 2006
Issue 4 2006
Issue 3 2006
Issue 2 2006
Issue 1 2006 Innovative Quality Management Cases

Volume 22

Issue 9 2005
Issue 8 2005
Issue 7 2005 Optimal warranty policies and reliability modeling
Issue 6 2005
Issue 5 2005
Issue 4 2005
Issue 3 2005
Issue 2 2005
Issue 1 2005 Best Practice Quality Function Deployment QFD Part II Strategy and Regional QFD

System reliability-redundancy allocation by the multiobjective plant propagation algorithm

Mohamed Arezki Mellal, Abdellah Salhi

Increasing the system reliability is one of the most important concerns in an industrial plant to become competitive. However, focusing on the overall system reliability…

pdf (571 KB)

Modeling and analysis of a quality traceability framework for phosphate extraction process: evidence from Morocco

Hind Lafquih, Saad Lissane Elhaq, Issam Krimi, Mouna Berquedich

According to United Nations reports, the worldwide population is expected to reach around 9.6 billion by 2050. This forecasting emphasizes the role of phosphate-based…

pdf (2.7 MB)

Modeling a sequentially inspected system prone to degradation and shocks

Himani Pant, S.B. Singh

In certain environments, the system may not fail completely, but undergoes degradation, and the system productivity might decrease. Meanwhile, at the same time, the system…

pdf (265 KB)

Ranked set sampling on estimation of P[Y<X] for inverse Weibull distribution and its applications

Marwa Kh. Hassan

Distribution. The purpose of this study is to obtain the modified maximum likelihood estimator of stress–strength model using the ranked set sampling, to obtain the…

pdf (389 KB)

Availability and maintenance modeling of a batch service queuing system

Shweta Agarwal, S.B. Singh

The purpose of the paper is to analyze reliability characteristics of batch service queuing system with a single server model that envisages Poisson input process and…

pdf (422 KB)

A robust multiobjective solution approach for mean-variance optimisation of correlated multiple quality characteristics

Abhinav Kumar Sharma, Indrajit Mukherjee, Sasadhar Bera, Raghu Nandan Sengupta

The primary objective of this study is to propose a robust multiobjective solution search approach for a mean-variance multiple correlated quality characteristics…

pdf (843 KB)

Problem-solving by total productive maintenance swift teams: communication network structure, media choice and team effectiveness

Jorge Colazo

This study aims to look at the performance, communication structure and media choice for swift teams (STs) formed with the purpose of recovering from operational…

pdf (147 KB)

A lifecycle cost model considering both component and system burn-in for operationally unrepairable systems

Kah How Teo, Kang Tai, Vincenzo Schena, Luca Simonini

This study presents a lifecycle cost model considering multi-level burn-in for operationally unrepairable systems including assembly and warranty costs. A numerical method…

pdf (273 KB)

Investigating the causal relationships among failure modes, effects and causes: a system dynamics approach

Fatemeh Shaker, Arash Shahin, Saeed Jahanyan

This paper aims to develop a system dynamics (SD) model to identify causal relationships among the elements of failure modes and effects analysis (FMEA), i.e. failure…

pdf (399 KB)

Challenges in regulating the local and global needs of quality management systems

Aviva Bashan, Sigal Kordova

The complex processes of global organizations poses significant challenges for the global quality management systems (QMSs) responsible for their coordination and…

pdf (2 MB)

VIKOR power law-based customer-oriented FMEA with complete unique risk priority numbers

Randula L. Hettiarachchi, Pisut Koomsap, Panarpa Ardneam

An inherent problem on risk priority number (RPN) value duplication of traditional failure modes and effect analysis (FMEA) also exists in two customer-oriented FMEAs. One…

pdf (4 MB)

On inference and design under progressive type-I interval censoring scheme for inverse Gaussian lifetime model

Soumya Roy, Biswabrata Pradhan, Annesha Purakayastha

This article considers Inverse Gaussian distribution as the basic lifetime model for the test units. The unknown model parameters are estimated using the method of…

pdf (458 KB)

Reduction of hole misalignment in turbocharger center housing

G. Sundaramali, C. Vishal Reddy, Revanth Vinay Kumar Kodali, Sherin Thomas Sipri, K. Santhosh Raj, S. Anirudh, Senthil Kumaran Selvaraj

This research work focuses on implementing this methodology in reducing the rejection rate of the turbocharger component problem that occurs during the manufacturing…

pdf (1.4 MB)

Empirical evaluation of code smells in open-source software (OSS) using Best Worst Method (BWM) and TOPSIS approach

Stuti Tandon, Vijay Kumar, V.B. Singh

Code smells indicate deep software issues. They have been studied by researchers with different perspectives. The need to study code smells was felt from the perspective…

pdf (737 KB)

Reliability modeling and performance evaluation of solar photovoltaic system using Gumbel–Hougaard family copula

Anas Sani Maihulla, Ibrahim Yusuf, Muhammad Salihu Isa

Solar photovoltaic (PV) is commonly used as a renewable energy source to provide electrical power to customers. This research establishes a method for testing the…

pdf (763 KB)

Some new methods for comparing the capability of two processes using process capability index Cpm

Michael Perakis

The purpose of the paper is the construction of confidence intervals for the ratio of the values of process capability index C_pm for two processes. These confidence…

pdf (177 KB)

Selection of appropriate maintenance strategy using fuzzy VIKOR technique: application in paper industry

Amit Chopra, Anish Sachdeva, Arvind Bhardwaj

The industry is relying on the preventive maintenance techniques that can minimize failures and provide industrial plants with effective equipment, but in many companies…

pdf (345 KB)

Process quality management and operational performance: exploring the role of learning and development orientation

Saumyaranjan Sahoo

The paper aims to assess the influence of process quality management (PQM) practices on a firm's operational performance (OP) and investigate the mediating role of a…

pdf (290 KB)

The effects of professionalism and behavior by organizational citizenship (OCB) as mediating variables on the effect of personality on performance (a study on Makassar Police)

Noviana Nurrohmat

This study aims to determine the effect of personality on professionalism.

pdf (904 KB)

Developing a hybrid software reliability growth model

Avinash Kumar Shrivastava, Ruchi Sharma

The purpose of this paper is to develop a new software reliability growth model considering different fault distribution function before and after the change point.

pdf (259 KB)

Development of supply chain value stream map for government-supported drug distribution system

Anuj Dixit, Srikanta Routroy, Sunil Kumar Dubey

The requirement of high-quality government-supported healthcare services has necessitated the significance of recognizing new management practices to enhance patient…

pdf (1.8 MB)

Modeling critical success factors for sustainable LSS implementation in hospitals: an empirical study

Vikas Swarnakar, Anthony Bagherian, A.R. Singh

The objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence…

pdf (1.3 MB)

No fault found: a systematic literature review and future research agenda

Vipin Prakash Singh, Kunal Ganguly, Taab Ahmad Samad

No fault found (NFF) in maintenance has been a frequently observed problem in industrial sectors, but very few academic contributions are devoted to reviewing and…

pdf (2.2 MB)

An empirical investigation of the factors affecting customer lifetime value

Ala' Omar Dandis, Mohammad Badi’ Al Haj Eid, Robin Robin, Nathalie Wierdak

The main objective of this paper is to investigate the factors affecting customer lifetime value (CLV) for Internet service providers in Jordan, namely, technical quality…

pdf (741 KB)

Implementing asset data management in power companies

Elizaveta Gavrikova, Irina Volkova, Yegor Burda

The purpose of this paper is to design a framework for asset data management in power companies. The authors consider asset data management from a strategic perspective…

pdf (1.7 MB)

A pursuit to reliability – Toward a structural based reliability framework (FSR)

Ahmad Ghaith, Huimin Ma, Ashraf W. Labib

High-reliability performance and high-hazard are intertwined in High-Reliability Organizations (HROs) operations; these organizations are highly safe, highly hazardous and…

pdf (551 KB)

TQM, employee outcomes and performance: the contingency effect of environmental uncertainty

Bita Yazdani

The purpose of this study is to investigate the relationship between total quality management (TQM), employee outcomes and performance. Moreover, how environmental…

pdf (299 KB)

A comparative analysis of maintenance strategies and data application in asset performance management for both developed and developing countries

James Mutuota Wakiru, Liliane Pintelon, Peter Muchiri, Peter Chemweno

The present study empirically compares maintenance practices under asset performance management (APM), employed by firms in developed and developing countries (Belgium and…

pdf (688 KB)

Spiral welded pipe improvement by implementation of Six Sigma

M.H. Kakaei-Lafdani, Ali Karevan, Kong Fah Tee, Majid Yazdani

Online spiral pipe manufacturing is one of the most common processes for producing water and gas transmission pipes. Weld quality and pipe circumstances are the most…

pdf (4 MB)

Using Lean Six Sigma in small and medium-sized enterprises for low-cost/high-effect improvement initiatives: a case study

Nikolaos A. Panayiotou, Konstantinos E. Stergiou, Nikolaos Panagiotou

The purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing small and medium-sized enterprise (SME) in Greece in order to understand the…

pdf (3.6 MB)

On the optimization of maintenance storage cost in industry a fuzzy logic application

Jean Khalil, Ashraf W. Labib

The purpose of this paper is to construct a fuzzy logic model that acts as a decision support system to minimize inventory-related costs in the field of industrial…

pdf (1 MB)

Process improvement approaches in emergency departments: a review of the current knowledge

Ana Vitória Lachowski Volochtchuk, Higor Leite

The healthcare system has been under pressure to provide timely and quality healthcare. The influx of patients in the emergency departments (EDs) is testing the capacity…

pdf (1007 KB)

A renewal process model with failure based PM and imperfect CM for unavailability exploration

Pavel Jahoda, Radim Bris

The paper aims to explore unavailability of dormant systems that are under both preventive and corrective maintenance. Preventive maintenance is considered as a failure…

pdf (425 KB)

Lean Six Sigma and Assurance of Learning (AoL) in higher education: a case study

Iman Adeinat, Naseem Al Rahahleh, Tameem Al Bassam

This study aims to present a case study using a Lean Six Sigma (LSS) process to manage the Assurance of Learning (AoL) process in higher education. The case study…

pdf (2.4 MB)

Empirical classification of European Foundation for Quality Management (EFQM) model enabler sub-criteria using a quadrant matrix

Narasimha Murthy, Kuldip Singh Sangwan, Nuggenahalli S. Narahari

The purpose of this paper is to examine how sub-criteria of the European Foundation for Quality Management (EFQM) model is structurally connected and influence each other…

pdf (8.3 MB)

Factors affecting consumer purchase intentions of organic food through fuzzy AHP

Anchal Arora, Nishu Rani, Chandrika Devi, Sanjay Gupta

Organic food market has grown rapidly on a global level and so is the interest of customers. The present paper ranks the factors and sub-criteria which are taken into…

pdf (998 KB)

Stock price reaction on ISO 9001 certification announcement: evidence from Indonesia

Kiryanto Kiryanto, Indri Kartika, Zaenudin Zaenudin

Certification information published by a company will be responded by the market. Therefore, the purpose of this study is to examine the impact of ISO 9001 certification…

pdf (273 KB)

Service quality benchmarking of amusement parks using a hybrid approach

Ajith Tom James

The purpose of this paper is to develop a framework for benchmarking the service quality of amusement parks.

pdf (207 KB)

Prioritisation of root cause analysis in production disturbance management

Adriana Soares Ito, Torbjörn Ylipää, Per Gullander, Jon Bokrantz, Anders Skoogh

Manufacturing companies struggle to manage production disturbances. One step of such management deals with prioritising those disturbances which should undergo root cause…

pdf (1.2 MB)

Supply chain quality management impact on organization performance: results from an international survey

Ana Cristina Fernandes, Estela Vilhena, Rui Oliveira, Paulo Sampaio, Maria Sameiro Carvalho

In this paper, Supply Chain Quality Management dimensions are empirically tested in order to understand their impact on the organization performance based on the Balanced…

pdf (568 KB)

Antecedents and outcomes of supply chain security practices: the role of organizational security culture and supply chain disruption occurrence

David Asamoah, Dorcas Nuertey, Benjamin Agyei-Owusu, Ishmael Nanaba Acquah

The study examines organizational security culture as the driver of supply chain security (SCS) practices (information management security, facility management security…

pdf (568 KB)

Quality objectives in management systems – their attributes, establishment and motivational function

Marek Bugdol, Piotr Jedynak

The aim of this paper is to show the ways of setting quality objectives, their attributes and the conditions under which they can perform a motivational function.

pdf (406 KB)

The impact of certification on the elements of TQM exploring the influence of company size and industry

Kari Lepistö, Minna Saunila, Juhani Ukko

This study examines whether certification improves the dimensions of total quality management (TQM) and whether the impact of certification is similar across companies of…

pdf (216 KB)

The economic order quantity model with inspection policy of zero-defect single sampling

Mahdi Nakhaeinejad

This paper proposes a new inventory model with inspection policy because in practice the received orders may contain non- conforming (NC) items. So, a buyer who receive an…

pdf (500 KB)

Modeling the enablers of project-based learning: an ISM-Fuzzy MICMAC approach

Goutam Kumar Kundu

The objective of the paper is to identify and model the relevant enablers related to the issue of adoption and implementation of project-based learning (PjBL) in higher…

pdf (253 KB)

Comparative analysis of service quality of Big Bazaar and Spencer's: a fuzzy approach

Hanumantha Rao Sama, Sanjay Gupta, Manoj Mathew, Swati Gupta

The main objective of this study is to compare the service quality of two retail chains of hypermarkets, namely, Big Bazaar and Spencer's, using the trapezoidal fuzzy approach.

pdf (181 KB)

A novel PFMEA-Doubly TOPSIS approach-based decision support system for risk analysis in milk process industry

Indraneel Das, Dilbagh Panchal, Mohit Tyagi

This paper aims to presents a novel integrated fuzzy decision support system for analyzing the issues related to failure of a milk process plant unit.

pdf (344 KB)

Quality and reliability studies in software defect management: a literature review

Anusha R. Pai, Gopalkrishna Joshi, Suraj Rane

This paper is focused at studying the current state of research involving the four dimensions of defect management strategy, i.e. software defect analysis, software…

pdf (1.4 MB)

Success and failure factors in implementing quality management systems in small- and medium-sized enterprises: a mixed-method study

Mohammad Mehrabioun Mohammadi, Ali Jalali, Arezoo Hasani

This manuscript concentrates on addressing the success and failure factors to satisfy the small- and medium-sized enterprises (SMEs) need when facing challenges during the…

pdf (1.1 MB)

Evolving a bi-objective optimization model for an after sales supply chain in presence of information asymmetry and service level requirement

Mohit Goswami, Yash Daultani, Atul Tripathi

Optimization of resources related to man, money, manpower and those related to organization is critical in context of after-sales supply chains. Many times, organizational…

pdf (367 KB)

Comparison between maintenance policies based on q-Weibull and Weibull models

Edilson M. Assis, Celso Luiz Santiago Figueirôa Filho, Gabriel Costa Lima, Gisele Maria de Oliveira Salles, Ailton Pinto

The purpose of this article is to compare maintenance policies based on Weibull and q-Weibull models.

pdf (838 KB)

Simulation-based search for optimal designs of accelerated life tests through response surface methodology

Daniel Ayasse, Kangwon Seo

Planning an accelerated life test (ALT) for a product is an important task for reliability practitioners. Traditional methods to create an optimal design of an ALT are…

pdf (1.5 MB)

Worst Expected Best method for assessment of probabilistic network expected value at risk: application in supply chain risk management

Abroon Qazi, Mecit Can Emre Simsekler

The purpose of this paper is to develop and operationalize a process for prioritizing supply chain risks that is capable of capturing the value at risk (VaR), the maximum…

pdf (615 KB)

Productivity and process performance in a manual trimming cell exploiting Lean Six Sigma (LSS) DMAIC – a case study in laminated panel production

Daniel Lee Hardy, Saikat Kundu, Muhammad Latif

The purpose of this case study is to investigate inefficiency and downtime factors within a panel lamination process cell at a timber component manufacturing company…

pdf (4.6 MB)

Modeling multi-state system reliability analysis in a power station under fatal and nonfatal shocks: a simulation approach

Mohammad Reza Pourhassan, Sadigh Raissi, Arash Apornak

In some environments, the failure rate of a system depends not only on time but also on the system condition, such as vibrational level, efficiency and the number of…

pdf (1.4 MB)

Simulation approach for assessing the performance of the γEWMA control chart

Carmen Patino-Rodriguez, Diana M. Pérez, Olga Usuga Manco

The purpose of this paper is to evaluate the performance of a modified EWMA control chart (γEWMA control chart), which considers data distribution and incorporate its…

pdf (3.5 MB)

Performance measure of maintenance practices for F-16 fighter jets by data envelopment analysis

Mansik Hur, Seong-Jong Joo, Jaeyoung Cho

The purpose of this study is to provide the benchmarking guideline to improve managing maintenance man-hour in producing sorties of fighter jet aircraft in the Korean Air…

pdf (285 KB)

Performance evaluation of a hybrid series–parallel system with two human operators using Gumbel–Hougaard family copula

Abdulkareem Lado Ismail, Sanusi Abdullahi, Ibrahim Yusuf

This study deals with the reliability analysis of a hybrid series–parallel system consisting of two subsystems A and B with two human operators. Subsystem A has two units…

pdf (1.2 MB)

Performance assessment of the complex repairable system with n-identical units under (k-out-of-n: G) scheme and copula linguistic repair approach

V. V. Singh, Abubakkar Idris Mohhammad, Kabiru Hamisu Ibrahim, Ibrahim Yusuf

This paper analyzed a complex system consisting n-identical units under a k-out-of-n: G; configuration via a new method which has not been studied by previous researchers…

pdf (802 KB)

Application of Kaizen philosophy for enhancing manufacturing industries’ performance: exploratory study of Ethiopian chemical industries

Haftu Hailu Berhe

Kaizen is an umbrella concept for a management philosophy based on a set of principles and values with different tools and techniques that form part of Company-Wide…

pdf (1.3 MB)

Lean practices and operational performance: the role of organizational culture

Saumyaranjan Sahoo

There is a scarcity of research about cultural aspects of organization related to lean implementation. The purpose of this research is to investigate the effects of lean…

pdf (891 KB)

Identification and ordering of safety performance indicators using fuzzy TOPSIS: a case study in Indian construction company

Arpit Singh, Subhas C. Misra, Vinod Kumar, Uma Kumar

The purpose of this paper is to propose a practical framework to measure the safety performance of workers in the Indian construction industry. The key safety performance…

pdf (1 MB)

Soft computing for availability optimization of a crushing system of sugar plant using PSO

Anil Kr. Aggarwal, Amit Kumar

In this paper, the objective is to perform mathematical modeling to optimize the steady-state availability of a multi-state repairable crushing system of a sugar plant…

pdf (1.1 MB)

QUALITY PAPERA new rapid and robust multi-factorial screening for low-percentile use-rate accelerated reliability analysis

George Besseris, Panagiotis Tsarouhas

The study aims to provide a quick-and-robust multifactorial screening technique for early detection of statistically significant effects that could influence a product's…

pdf (1.1 MB)

Factors influencing patient loyalty to outpatient medical services: an empirical analysis of the UAE's government healthcare system

Mumin Dayan, Ibrahim A. Al Kuwaiti, Zafar Husain, Poh Yen Ng, Aysenur Dayan

The aim of this research is to uncover issues that inhibit patients' satisfaction and loyalty and identify factors that could enhance customer retention by government…

pdf (1.3 MB)

ISO 21500 and success management: an integrated model for project management

Nilton Takagi, João Varajão

Projects are one of the main ways used to develop organisations and turn their strategic initiatives into a reality. To support project management, several entities (e.g…

pdf (2.1 MB)

Key determinants of quality in the pharmaceutical supply chain

Muhammad Tayyab, Muhammad Usman Awan, Nadeem Irfan Bukhari, Ehsan Sabet

Empirical studies on the supply chain quality management (SCQM) of the pharmaceutical sector are scarce and scattered. This paper investigates a set of key quality…

pdf (937 KB)

Organisational performance and the use of multiple performance measures in an emerging market

Abdallah Amhalhal, John Anchor, Marina Papalexi, Shabbir Dastgir

This study is an empirical investigation of the relationship between the use of 41 multiple performance measures (MPMs), including financial performance measures (FPM)…

pdf (214 KB)

Price and quality: relationship between bid rate and construction performance rating ranking

Koki Arai

The purpose of this paper is to try to understand the relationship between price and quality in public procurement by using data on the quality of civil engineering works…

pdf (920 KB)

Development and validation of DMAIC based framework for process improvement: a case study of Indian manufacturing organization

Pramod Kumar, Dharmendra Singh, Jaiprakash Bhamu

The purpose of this paper is to develop and validate an extended Define-Measure-Analyze-Improve-Control (DMAIC) based framework through a case study of an Indian fasteners…

pdf (7 MB)

Reliability and validation of an instrument for measuring problems with performance appraisal of automotive parts manufacturing employees

Khahan Na-Nan, Jamnean Joungtrakul, Ian David Smith, Ekkasit Sanamthong

To develop and validate an instrument to measure the problems associated with performance appraisal.

pdf (252 KB)

Multicomponent stress-strength reliability estimation based on unit generalized Rayleigh distribution

Mayank Kumar Jha, Yogesh Mani Tripathi, Sanku Dey

The purpose of this article is to derive inference for multicomponent reliability where stress-strength variables follow unit generalized Rayleigh (GR) distributions with…

pdf (442 KB)

Business processes fragments to promote information quality

Charlie Silva Lopes, Denis Silva da Silveira, João Araujo

The primary concern of quality improvement in processes is not the input–output conversion but the information that enables and controls process. This paper presents…

pdf (2.8 MB)

Ordering drivers of green supply chain management practices in Indian construction industry: An impact assessment framework

Arpit Singh, Subhas C. Misra

Increasing pressure from government and consumer to be environmentally conscious has led firms to focus their attention on the assessment and controlling the adverse…

pdf (1.1 MB)

A framework for ensuring zero defects and sustainable operations in major Indian ports

Deepankar Sinha, Shuvo Roy Chowdhury

Ports are a significant link in a global supply chain and an economic entity that contributes to the country's economy. India has around 200 ports along its coastline of…

pdf (1.5 MB)

Application of graph-theoretic approach for the evaluation of lean-six-sigma (LSS) critical-success-factors (CSFs) facilitating quality-audits in Indian small & medium enterprises (SMEs)

Manisha Lande, Dinesh Seth, Rakesh L. Shrivastava

One of the major challenges for developing countries is the lack of mechanisms for the evaluation of critical success factors (CSFs) of quality initiatives, which hampers…

pdf (603 KB)

Contact points between Lean Six Sigma and Industry 4.0: a systematic review and conceptual framework

Juliano Endrigo Sordan, Pedro Carlos Oprime, Marcio Lopes Pimenta, Sérgio Luis da Silva, Mario Orestes Aguirre González

This paper aims to develop a conceptual framework of the implementation of the contact points (CPs) between Lean Six Sigma practices and Industry 4.0 technologies.

pdf (2.1 MB)

ISSN:

0265-671X

Online date, start – end:

1984

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Merged from:

International Journal of Quality Science

Editor:

Assoc Prof Ton van der Wiele

Further Information

Volume 38

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ISSN:

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