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Resilience development and digitalization of the healthcare supply chain: an exploratory study in emerging economies

Guilherme Tortorella (The University of Melbourne, Melbourne, Australia) (IAE Business School, Austral University, Buenos Aires, Argentina) (Universidade Federal de Santa Catarina, Florianopolis, Brazil)
Anupama Prashar (Management Development Institute, Gurgaon, India)
Daniel Samson (The University of Melbourne, Melbourne, Australia)
Sherah Kurnia (The University of Melbourne, Melbourne, Australia)
Flavio S. Fogliatto (Department of Industrial Engineering, Universidade Federal do Rio Grande do Sul, Porto Alegre, Brazil)
Daniel Capurro (The University of Melbourne, Melbourne, Australia)
Jiju Antony (Khalifa University, Abu Dhabi, United Arab Emirates)

The International Journal of Logistics Management

ISSN: 0957-4093

Article publication date: 20 April 2022

Issue publication date: 18 January 2023

416

Abstract

Purpose

Healthcare supply chains (HSCs) have been adopting Industry 4.0 (I4.0) as a means to boost their resilience. The first objective of this study is to identify the effect of contextual variables of HSCs on resilience development and I4.0 adoption. Second, the paper examines the pervasiveness of the relationship between resilience and I4.0 across different contextual characteristics.

Design/methodology/approach

179 organizations from the HSC in Brazil and India were surveyed. Responses were analyzed using multivariate data techniques.

Findings

Large HSC agents are more likely to develop resilience abilities and adopt I4.0 technologies when these factors are analyzed independently. However, the joint analysis of resilience and I4.0 displayed a large number of significant correlations among small organizations.

Originality/value

Findings provide managers of HSC arguments to enhance resilience through the digitalization. HSC organizations can identify HSC organizations' context to tailor initiatives on resilience and digitalization.

Keywords

Citation

Tortorella, G., Prashar, A., Samson, D., Kurnia, S., Fogliatto, F.S., Capurro, D. and Antony, J. (2023), "Resilience development and digitalization of the healthcare supply chain: an exploratory study in emerging economies", The International Journal of Logistics Management, Vol. 34 No. 1, pp. 130-163. https://doi.org/10.1108/IJLM-09-2021-0438

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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