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How to support and develop first-time managers?

Dawn Sillett (Zoomly Ltd)

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 2 February 2015




The purpose of this paper is to explore the challenges faced by first-time managers on their promotion and present suggestions for aiding successful transition.


The paper is based on 15 years’ experience of working with first-time managers and their employers’ organizations, designing and delivering training and development programs in a corporate environment, as well as informal study of research by academic and practising professionals in the management development field.


Newly promoted managers can face daunting challenges when they take on responsibility for managing others, which can adversely affect their own and others’ performance and engagement.

Practical implications

The paper provides practical suggestions for supporting first-time managers’ transition to their new role.


This paper is of value to HR and learning and development professionals, as well as senior managers who seek practical ways to enhance the development of their first-time managers.



Sillett, D. (2015), "How to support and develop first-time managers?", Industrial and Commercial Training, Vol. 47 No. 1, pp. 46-50.



Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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