Fun in the workplace and employee turnover: is less managed fun better?
ISSN: 0142-5455
Article publication date: 25 December 2020
Issue publication date: 13 July 2021
Abstract
Purpose
Despite previous research indicating that fun in the workplace has favorable outcomes, the effect of fun on turnover has not been definitively determined. The present study analyzed the direct effects on turnover of three dimensions of fun: fun activities, coworker socializing and manager support for fun, and the moderating influence of managed fun (e.g. whether fun is perceived as contrived).
Design/methodology/approach
Logistic regression was used to analyze the fun in the workplace-turnover relationship with a sample of 491 hourly associates from 141 stores of a US national retailer. Data on the fun were obtained through surveys that were paired with turnover data collected six months afterward from corporate records.
Findings
Fun activities were only found to be associated with a lower turnover when employees perceived fun as less managed. When employees perceived fun as more managed, fun activities had no effect on turnover. Coworker socializing was associated with a lower turnover when fun was perceived as less managed and higher turnover when fun was perceived as more managed.
Research limitations/implications
As the data were obtained from employees from one organization, further research would be valuable with additional samples to substantiate the generalizability of the results.
Practical implications
Given the challenge of turnover and the increasing prevalence of efforts to promote fun in the workplace, organizations should allow fun activities to be less managed (and thus more organic) to help reduce turnover.
Originality/value
While previous research has addressed managed/less managed fun in qualitative research, the present study represents the first investigation to examine this aspect of fun in the workplace from a quantitative perspective and to examine its relationship with employee turnover.
Keywords
Citation
Tews, M.J., Jolly, P.M. and Stafford, K. (2021), "Fun in the workplace and employee turnover: is less managed fun better?", Employee Relations, Vol. 43 No. 5, pp. 979-995. https://doi.org/10.1108/ER-02-2020-0059
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited