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Understanding healthcare sector organizations from a dynamic capabilities perspective

Ruben Loureiro (Instituto Politecnico de Tomar, Tomar, Portugal) (NECE-UBI - Research Unit in Business Science, Covilhã, Portugal)
João J. Ferreira (Department of Management and Economics (DGE), Faculdade de Ciencias Sociais e Humanas, Universidade da Beira Interior, Covilhã, Portugal) (NECE-UBI - Research Unit in Business Science, Covilhã, Portugal)
Jorge Simões (Instituto Politecnico de Tomar, Tomar, Portugal)

European Journal of Innovation Management

ISSN: 1460-1060

Article publication date: 14 October 2021

Issue publication date: 8 March 2023

814

Abstract

Purpose

Dynamic capabilities (DCs) need renewing to respond to changes emerging in the environment, and organizations must build up their capacities to sustain good performance levels. This study aims to identifying and characterizing the DCs existing in public health sector organizations by surveying the DC-related areas in health organizations, contributing to broader and more systematized knowledge in this field.

Design/methodology/approach

The authors sent a questionnaire to 245 professionals with leadership and management positions in healthcare organizations in this study. The authors used multivariate methods to validate the variables used to measure the DCs.

Findings

In addition to highlighting the impact of DCs on public health organizations' performance, the study’s results allowed the authors to identify hidden capacities in the organizations of this sector, which only emerge when resource management difficulties occur. These changes and difficulties may interact with users and/or professionals' needs and make organizational management a particular challenge aggravated by quick responses to ensure the organization's survival.

Originality/value

This study contributes to the literature's call for a deeper understanding of the role of DCs and contribute to a greater practical understanding of how these capabilities influence the performance of such organizations.

Keywords

Acknowledgements

This work is financed by national funds through FCT–Fundação para a Ciência e a Tecnologia, I. P., under the project “UIDB/04630/2020”.

Citation

Loureiro, R., Ferreira, J.J. and Simões, J. (2023), "Understanding healthcare sector organizations from a dynamic capabilities perspective", European Journal of Innovation Management, Vol. 26 No. 2, pp. 588-614. https://doi.org/10.1108/EJIM-02-2021-0085

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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