Leveraging coaching as an instrument for training transfer: a case of learners in a Fintech Firm

Abstract

Purpose

The purpose of this case study is to emphasize the effectiveness of coaching as an instrument to drive transfer of training of behavioral skills disseminated during training programs back at the workplace.

Design/methodology/approach

Insights were collected through qualitative semi-structured in-depth interviews with learners, followed by a thematic analysis of the interview transcripts.

Findings

The findings of this study revealed promising results with the use of coaching as a medium to facilitate workplace training transfer for learners. The learners also informed a positive experience on account of “personalized touch” experienced during the course of coaching sessions for posttraining application of skills and knowledge.

Practical implications

This study offers incisive information in the domain of training transfer through the effective use of workplace coaching in a posttraining environment.

Social implications

Coaching as a training transfer tool has the ability to provide the necessary impetus to application of behavioral trainings across organizations and institutions, thus encouraging learners to implement what they learn during trainings.

Originality/value

This study is novel on account of its applicability in ensuring successful learning transfer through coaching. The insights from this study have replicability in diverse industries and have the potential to deliver superior results in organizational training transfer.

Citation

Dixit, R. and Sinha, V. (2023), "Leveraging coaching as an instrument for training transfer: a case of learners in a Fintech Firm", Development and Learning in Organizations, Vol. 37 No. 5, pp. 1-4. https://doi.org/10.1108/DLO-07-2022-0129