Determinant factors of competitiveness in the hotel sector: the case of Portugal
Abstract
Purpose
Competitiveness has been the objective of investigation in tourism in general, and particularly in hospitality, by many researchers in the past decades. The purpose of this study is to identify which main factors are considered crucial for the increase of competitiveness in hospitality, by applying the Porter’s diamond model to this sector.
Design/methodology/approach
The methodology used in the study required the use of primary data from which the authors obtained 285 responses from companies related to hospitality in Portugal. In the processing of data, the authors used a structural equation model.
Findings
The results showed that “government policies”, “factor conditions”, “related and supporting industries” and “cooperation and innovation” were determinant factors of the competitiveness of the sector.
Originality/value
Despite the importance of competitiveness in hospitality, the number of studies focused on the empirical validation models of competitiveness, applied to the hospitality industry, is still incipient. This study contributes to fill this gap.
Keywords
Citation
Nunes, S., Estevão, C. and Nicolau Filipe, M. (2018), "Determinant factors of competitiveness in the hotel sector: the case of Portugal", Competitiveness Review, Vol. 28 No. 2, pp. 122-135. https://doi.org/10.1108/CR-07-2016-0043
Publisher
:Emerald Publishing Limited
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