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How to turn managers into data-driven decision makers: Measuring attitudes towards business analytics

Kevin Daniel André Carillo (Toulouse Business School, Toulouse, France)
Nadine Galy (Toulouse Business School, Toulouse, France)
Cameron Guthrie (Toulouse Business School, Toulouse, France)
Anne Vanhems (Toulouse Business School, Toulouse, France)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 17 July 2018

Issue publication date: 12 June 2019

Abstract

Purpose

The purpose of this paper is to emphasize the need to engender a positive attitude toward business analytics in order for firms to more effectively transform into data-driven businesses, and for business schools to better prepare future managers.

Design/methodology/approach

This paper develops and validates a measurement instrument that captures the attitude toward business statistics, the foundation of business analytics. A multi-stage approach is implemented and the validation is conducted with a sample of 311 students from a business school.

Findings

The instrument has strong psychometric properties. It is designed so that it can be easily extrapolated to professional contexts and extended to the entire domain of business analytics.

Research limitations/implications

As the advent of a data-driven business world will impact the way organizations function and the way individuals think, work, communicate and interact, it is crucial to engage a transdisciplinary dialogue among domains that have the expertise to help train and transform current and future professionals.

Practical implications

The contribution provides educators and organizations with a means to measure and monitor attitudes toward statistics, the most anxiogenic component of business analytics. This is a first step in monitoring and developing an analytics mindset in both managers and students.

Originality/value

By demonstrating how the advent of the data-driven business era is transforming the DNA and functioning of organizations, this paper highlights the key importance of changing managers’ and all employees’ (to a lesser extent) mindset and way of thinking.

Keywords

Citation

Carillo, K.D.A., Galy, N., Guthrie, C. and Vanhems, A. (2019), "How to turn managers into data-driven decision makers: Measuring attitudes towards business analytics", Business Process Management Journal, Vol. 25 No. 3, pp. 553-578. https://doi.org/10.1108/BPMJ-11-2017-0331

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited