IT capabilities, firm performance and the mediating role of ISRM: A case study from a developing country
Business Process Management Journal
ISSN: 1463-7154
Article publication date: 28 June 2018
Issue publication date: 12 June 2019
Abstract
Purpose
The purpose of this paper is to develop and test a research model that looks at the direct impact of information technology (IT) capabilities on firm performance and the mediating effects of the information security management system (ISMS) on this relationship.
Design/methodology/approach
The study uses a hypothetico-deductive approach based on quantitative data collected from 136 surveyed professionals in the field of IS, IT and the related security environment.
Findings
The results confirm the direct impact of IT capabilities on firm performance and the mediating effects of ISMS on this relationship.
Originality/value
The study draws on the resource-based view theory to develop a model that assesses the direct impact of IT capabilities on firm performance and the mediating effects of ISMS on this relationship in Cameroon, a developing country in Africa.
Keywords
Citation
Kala Kamdjoug, J.R., Nguegang Tewamba, H.J. and Fosso Wamba, S. (2019), "IT capabilities, firm performance and the mediating role of ISRM: A case study from a developing country", Business Process Management Journal, Vol. 25 No. 3, pp. 476-494. https://doi.org/10.1108/BPMJ-11-2017-0297
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited