The value space: how firms facilitate value creation
Abstract
Purpose
The purpose of this paper is to investigate the firm’s role in the value creation process. In particular, after categorizing the activities that firms carry out to facilitate the creation of value, the “value space,” an actionable framework within which different dimensions of value creation are integrated, is developed and discussed.
Design/methodology/approach
The framework is built up on process theory, an in-depth review of the literature and a multiple case study carried out on 65 European firms in the furniture industry.
Findings
The value space is both a practical and theoretically based framework which contributes to the development of a more holistic and “actionable” view on the role of firm in the value creation process; also it provides managers with a tool to support the analysis, management and innovation of the value creation process.
Originality/value
The systematic categorization of firms’ activities and their subsequent integration into a value creation framework are a missing piece in terms of understanding the value creation process carried out by firms. Also, by facilitating the analysis and innovation of the value creation process, the framework can be used to support both exploitative and explorative business process management.
Keywords
Acknowledgements
The authors gratefully acknowledge the financial support of the Funding Agency of Technology and Innovation (Tekes) Finland.
Citation
Lindman, M., Pennanen, K., Rothenstein, J., Scozzi, B. and Vincze, Z. (2016), "The value space: how firms facilitate value creation", Business Process Management Journal, Vol. 22 No. 4, pp. 736-762. https://doi.org/10.1108/BPMJ-09-2015-0126
Publisher
:Emerald Group Publishing Limited
Copyright © 2016, Emerald Group Publishing Limited