References

Devanathan Sudharshan (University of Kentucky, USA)

Organic Growth Disciplines

ISBN: 978-1-78973-876-6, eISBN: 978-1-78973-875-9

Publication date: 9 September 2019

Citation

Sudharshan, D. (2019), "References", Organic Growth Disciplines, Emerald Publishing Limited, Leeds, pp. 173-182. https://doi.org/10.1108/978-1-78973-875-920191001

Publisher

:

Emerald Publishing Limited

Copyright © 2019 by Emerald Publishing Limited


Ad Age, (1999a) Ad Age. (1999a). Advertising century: Top 10 jingles. March 29. Retrieved from https://adage.com/article/special-report-the-advertising-century/ad-age-advertising-century-top-10-jingles/140154/. Accessed on October 15, 2018.

Ad Age, (1999b) Ad Age . (1999b). Top 15 campaigns of the 21 century. Ad Age. Retrieved from https://adage.com/lp/top15/#intro. Accessed on October 15, 2018.

Adshead A., (2017) Adshead, A. (2017). Analytics, internet of things to drive data volumes to 163ZB by 2025. Computer Weekly, April 4. Retrieved from https://www.computerweekly.com/news/450416206/Analytics-internet-of-things-to-drive-data-volumes-to-163ZB-by-2025. Accessed on October 29, 2018.

Alexandre M.T et al., (2003) Alexandre, M. T. , Furrer, O. , & Sudharshan, D. (2003). A hierarchical framework of new products development: An example from biotechnology. European Journal of Innovation Management, 6 (1), 4863.

Altshuller G., (2004) Altshuller, G. (2004). And suddenly the inventor appeared: TRIZ, the theory of innovative problem solving. Worcester, MA: Technical Innovation Center, Inc.

Amazon, (1997) Amazon . (1997). Letter to shareowners. Retrieved from https://www.sec.gov/Archives/edgar/data/1018724/000119312516530910/d168744dex991.htm. Accessed on October 24, 2018.

Ansoff I, (1957) Ansoff, I. (1957, September–October). Strategies for diversification. Harvard Business Review, 35 (5), 113124.

Anthony S.D. et al., (2016) Anthony, S. D. , Viguerie, S. P. , & Waldeck, A. (2016). Corporate longevity: Turbulence ahead for large organizations. Innosight Executive Briefing, Spring. Retrieved from https://www.innosight.com/wp-content/uploads/2016/08/Corporate-Longevity-2016-Final.pdf. Accessed on October 23, 2018.

Arts and Humanities Research Council, (2016) Arts and Humanities Research Council . (2016). Arts and Humanities Research Council delivery plan, 2016/17–2019/20. Retrieved from https://ahrc.ukri.org/documents/strategy/ahrc-delivery-plan-2016-20/. Accessed on October 29, 2018. pp. 23.

Baer D., (2015) Baer, D. (2015). How Tim Cook implants Apple's culture into new employees. Business Insider, March 19. Retrieved from https://www.businessinsider.com.au/tim-cook-on-apples-culture-and-employees-2015-3/. Accessed on October 24, 2018.

Bi Y. et al., (2018) Bi, Y. , Xie, J. , Sha, Z. , Wang, M. , Fu, Y. , & Chen, W. (2018). Modeling spatiotemporal heterogeneity of customer preferences in engineering design. In ASME 2018 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, Quebec City, Quebec, Canada, August 26–29. Retrieved from https://www.researchgate.net/publication/327776659_Modeling_Spatiotemporal_Heterogeneity_of_Customer_Preferences_in_Engineering_Design. Accessed on October 17, 2018.

Biba E., (2017) Biba, E. (2017). The jet engines with digital twins: How manufacturers act as on-ground mechanics for jet engines in the air. BBC, February 14. Retrieved from http://www.bbc.com/autos/story/20170214-how-jet-engines-are-made. Accessed on November 5, 2018.

Bonchek M. and Choudary S.P., (2013) Bonchek, M. , & Choudary, S. P. (2013). Three elements of a successful platform strategy. Harvard Business Review, January 31. Retrieved from https://hbr.org/2013/01/three-elements-of-a-successful-platform. Accessed on October 21, 2018.

Boumphrey S. and Brehmer Z., (2017) Boumphrey, S. , & Brehmer, Z. (2017). Megatrend analysis: Putting the consumer at the heart of business . White Paper. Euromonitor International. Retrieved from http://go.euromonitor.com/rs/805-KOK-719/images/wpMegatrendAnalysis.pdf. Accessed on March 3, 2019.

Boyarsky B. et al., (2016) Boyarsky, B. , Enger, W. , & Ritter, R. (2016, March). Developing a customer-experience vision. McKinsey & Company. Retrieved from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/developing-a-customer-experience-vision. Accessed on October 17, 2018.

ter Braak A. et al., (2013) ter Braak, A. , Deleersnyder, B. , Geyskens, I. , & Dekimpe, M. G. (2013). Does private-label production by national-brand manufacturers create discounter goodwill? International Journal of Research in Marketing, 30 (4), 343357. doi:10.1016/j.ijresmar.2013.03.006. Retrieved from http://www.sciencedirect.com/science/article/pii/S0167811613000761. Accessed on October 21, 2018.

Bradley R., (2013) Bradley, R. (2013). Working Glass: Inside Corning where a brittle material is pushed to its limits. Fortune, May 20, pp. 1921.

Bray D.A. and Rao G.N., (2015) Bray, D. A. , & Rao, G. N. (2015, February 26). The Internet of Everything & small business opportunities. Managing Digital, US Government, Digital.Gov. Retrieved from https://digital.gov/2015/02/26/the-internet-of-everything-small-business-opportunities/. Accessed on December 22, 2018.

Brockway J.R. and Slisz A. (2018) Brockway, J. R. , & Slisz, A. (2018). Opportunity zones: An innovative investment vehicle created by the TCJA. Accounting Today, June 6. Retrieved from https://www.accountingtoday.com/opinion/opportunity-zones-an-innovative-investment-vehicle-created-by-the-tax-cuts-and-jobs-act. Accessed on October 20, 2018.

Brustein J., (2018) Brustein, J. (2018, October 9). Magic leap will make its case to developers at conference. Bloomberg. Retrieved from https://www.bloomberg.com/news/articles/2018-10-09/magic-leap-will-make-its-case-to-developers-at-conference?srnd=markets-vp. Accessed on October 14, 2018.

Campbell D., (2016) Campbell, D. (2016, April 19). Three simple steps to creating an ideal customer profile. The Whole Brain Group. Retrieved from https://blog.thewholebraingroup.com/steps-to-creating-an-ideal-customer-profile. Accessed on October 16, 2018.

Capparella J., (2019) Capparella, J. (2019). Nissan now has a hands-free highway driving system to rival Cadillac's super cruise: It'll be offered in the Japan-market Skyline for now, and we think it has a chance of coming to the U.S. in the Infiniti Q50. Car and Driver News, May 17. Retrieved from http://blog.caranddriver.com/tesla-model-3-features-pricing-and-a-first-drive/. Accessed on May 17, 2019.

Carson B. et al., (2018) Carson, B. , Romanelli, G. , Walsh, P. , & Zhumaev, A. (2018, June). Blockchain beyond the hype: What is the strategic business value? Digital McKinsey. Retrieved from https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/blockchain-beyond-the-hype-what-is-the-strategic-business-value. Accessed on October 22, 2018.

Castelfranchi C., (2011) Castelfranchi, C. (2011). For a ‘cognitive anatomy’ of human emotions and a mind-reading based affective interaction. In D. Gokcay & G. Yildrim (Eds.), Affective computing and interaction (pp. 110129). Hershey, NY: Information Science Reference.

Cavender M., (2015) Cavender, M. (2015, August 27). Segmentation, the Aston Martin way: Aim for the centerpoint. Chasm Institute. Retrieved from https://www.linkedin.com/pulse/segmentation-aston-martin-way-aim-centerpoint-mark-cavender. Accessed on October 26, 2018.

CBS News, (2018) CBS News. (2018). Falconry and fire-swallowing: How Airbnb's “Experiences” are transforming the platform. CBS News, August 29. Retrieved from https://www.cbsnews.com/news/airbnb-experiences-provide-boost-for-platform/. Accessed on October 21, 2018.

Cellan-Jones R., (2018) Cellan-Jones, R. (2018). Could Blockchain solve Irish border issue? BBC News-Technology, October 2. Retrieved from https://www.bbc.com/news/technology-45725572. Accessed on October 21, 2018.

Chakravarty A., (2016) Chakravarty, A. (2016, December 23). The Product Manager's guide to the Blockchain—Part 1. Hackernoon. Retrieved from https://hackernoon.com/the-product-managers-guide-to-the-blockchain-part-1-fb95dfb7af31. Accessed on October 21, 2018.

Chesbrough H.W, (2003) Chesbrough, H. W. (2003). Open innovation: The new imperative for creating and profiting from technology. Boston, MA: Harvard Business School Press.

Chesbrough H.W., (2015) Chesbrough, H. W. (2015). Reinventing the company in the digital age. Retrieved from https://www.bbvaopenmind.com/wp-content/uploads/2015/02/BBVA-OpenMind-Open-Innovation-Striving-for-Innovation-Success-in-the-21-st-Century-Henry-Chesbrough.pdf. Accessed on October 20, 2018.

Christensen C. M., (1992) Christensen, C. M. (1992). Exploring the limits of the technology S-curve. Part I: Component technologies. Production and Operations Management, 1 (4, Fall), 334357.

Christensen C.W., (1997) Christensen, C. M. (1997). We've got rhythm! Medtronic corporation's cardiac pacemaker business, HBS Case 9-698-004. Boston, MA: Harvard Business School Publishing.

Clarke C., (2000) Clarke, A. C. (2000). Profiles of the future (Millenium ed.). London: Indigo (first published in 1962).

Cluster of European Research Projects on the Internet of Things (CERP-IoT), (2009) Cluster of European Research Projects on the Internet of Things (CERP-IoT) (2009). The Internet of Things: Strategic roadmap, September 15. Retrieved from http://www.internet-of-things-research.eu/pdf/IoT_Cluster_Strategic_Research_Agenda_2009.pdf. Accessed on May 2, 2019.

Constant E.W., (1980) Constant, E. W. (1980). The origins of the turbojet revolution. Baltimore, MD: The Johns Hopkins University Press.

Corporate Culture Pros, (2013) Corporate Culture Pros . (2013). The real secret of Google's corporate culture. July 23. Retrieved from https://www.corporateculturepros.com/the-real-secret-of-googles-corporate-culture/. Accessed on October 24, 2018.

Cortese A., (2015) Cortese, A. (2015, November 9). Online lenders harvest big data to extend loans where banks cannot. The Network, Cisco's Technology News Site. Retrieved from https://newsroom.cisco.com/feature-content?type=webcontent&articleId=1725302. Accessed on December 21, 2018.

Court D. et al., (2009) Court, D. , Elzinga, D. , Mulder, S. , & Vetvik, O. J. (2009). The consumer decision journey. McKinsey Quarterly, June. Retrieved from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/the-consumer-decision-journey. Accessed on October 26, 2018.

Cronin J., (2018) Cronin, J. (2018, October 17). Virtualized innovation labs – No more physical innovation labs needed. ipCapital Group (ipcg). Retrieved from http://www.ipcg.com/?file=Virtualized_Innovation_Labs-No_More_Physical_Innovation_Labs_Needed. Accessed on October 25, 2018.

Desai J., (2017) Desai, J. (2017). #7 innovative ways to improve capacity utilization. Entrepreneur India, August 31. Retrieved from https://www.entrepreneur.com/article/299560. Accessed on October 20, 2018.

DeSantis L., (2018) DeSantis, L. (2018). These beauty brands create customized products for your skin and hair. Health, August 24. Retrieved from https://www.health.com/beauty/customizable-beauty-hair-skin-makeup. Accessed on October18, 2018.

DOD, (2012) DOD . (2012). Defense.gov news transcript: DoD news briefing – Secretary Rumsfeld and Gen. Myers. United States Department of Defense (defense.gov). Retrieved from http://archive.defense.gov/Transcripts/Transcript.aspx?TranscriptID=2636. Accessed on October 14, 2018.

Eu G.T., (2014) Eu, G. T. (2014). Utusan to explore IoE opportunities, in MoU with Cisco. Digital News Asia, November 11. Retrieved from https://www.digitalnewsasia.com/media/utusan-to-explore-ioe-opportunities-in-mou-with-cisco. Accessed on October 21, 2018.

Fisher A., (1986) Fisher, A. (2018). Valley of genius: The uncensored history of Silicon Valley (as told by the hackers, founders, and freaks who made it boom). New York, NY: Twelve, Hachette Book Group.

Foster R., (1986) Foster, R. (1986). Innovation: The attacker's advantage. New York, NY: Summit Books.

Frazier M., (2006) Frazier, M. (2006). THE PRIVATE-LABEL POWERHOUSE: With booming Kirkland Signature line, Costco controls national brands like no other retailer. Ad Age, August 21. Retrieved from https://adage.com/article/print-edition/private-label-powerhouse/111381/. Accessed on October 20, 2018.

Garfield L., (2006) Garfield, L. (2016). Elon Musk's brother is building vertical farms in shipping containers. Business Insider, August 23. Retrieved from http://www.businessinsider.com/kimbal-musk-vertical-farms-shipping-containers-2016-8. Accessed on October 27, 2018.

Gomez N., (2016) Gomez, N. (2016, June 16). DuPont analysis – Frank Donaldson Brown's gift to finance. Retrieved from https://www.linkedin.com/pulse/dupont-analysis-frank-donaldson-browns-gift-finance-nicholas-gomez. Accessed on December 23, 2018.

Gresser E., (2014) Gresser, E. (2014, November 5). U.S. share of world intellectual property revenue – 39 percent. Progressive Economy. Retrieved from http://www.progressive-economy.org/trade_facts/u-s-share-of-world-intellectual-property-revenue-39-percent/. Accessed on October 20, 2018.

Gutsche J., (2018) Gutsche, J. Retrieved from https://cdn.trendhunterstatic.com/Megatrends-Trends-Keynote-Speaker.png. Accessed on October 27, 2018.

Handschuh M., et-al, (2011) Handschuh, M. , Reinartz, S. , & Heyden, B. (2011). Megafusionen als Lehrbuch, M&A Review, May, pp. 205210. Retrieved from https://www.ma-review.de/wp-content/uploads/2019/02/MA_REVIEW_5-2011.pdf. Accessed on May 3, 2019.

Hayami A., (1983) Hayami, A. (1983, March 1). The myth of primogeniture and impartible inheritance in Tokugawa Japan. Journal of Family History, 8 (1), 329. doi:10.1177/036319908300800101. Accessed on October 24, 2018.

Hemmelder V., et-al, (2017) Hemmelder, V. , & Blanchard, T. (2017). Why humans are hard-wired for curiosity. Huffington Post. Retrieved from https://www.huffingtonpost.com/footnote/why-humans-are-hardwired-_b_11984748.html. Accessed on May 3, 2019. Updated September 15, 2017.

Higgins.R., (1977) Higgins, R. (1977). How much growth can a firm afford. Financial Management, 6 (3), 716.

HM Revenue & Customs, (2007) HM Revenue & Customs . (2007). Corporation tax: The patent box. Retrieved from https://www.gov.uk/guidance/corporation-tax-the-patent-box. Accessed on October 20, 2018.

Horowitz D., (1986) Horowitz, D. (1986). The Birth of a Salesman: Ernest Dichter and the Objects of Desire, available at Hagley Museum. Retrieved from https://www.hagley.org/sites/default/files/HOROWITZ_DICHTER.pdf. Accessed on October 20, 2018. pp. 1617.

Hutcheson J. O., (2007) Hutcheson, J. O. (2007). The end of a 1,400-year-old business. BusinessWeek, April 16. Retrieved from https://www.bloomberg.com/news/articles/2007-04-16/the-end-of-a-1-400-year-oldbusinessbusinessweek-business-news-stock-and-financial-advice. Accessed on October 23, 2018.

Informed.co, (2018) Informed.co . (2018). Amazon product bundling strategy: How to bundle and price like the best. December 11. Retrieved from https://blog.informed.co/amazon-product-bundling. Accessed on October 18, 2018.

Insurance Post, (2018) Insurance Post . Why blockchain needs to deliver better, not just different, insurance products. Retrieved from https://www.postonline.co.uk/technology/3521586/why-blockchain-needs-to-deliverbetter-not-just-different-insurance-products. Accessed on October 21, 2018.

Barrette C., (2012) ipCG Team , & Barrette, C. (2012). Retrieved from http://www.ipcg.com/?file=Patent_Box_Baseline. Accessed on October16, 2018.

Johnson G., (1988) Johnson, G. (1988). Rethinking incrementalism. Strategic Management Journal, 9 , 7591. doi:10.1002/smj.4250090107

Kano N., (1984) Kano, N. , Seraku, N. , & Takahashi, F. (1984). Attractive quality and must-be quality. The Journal of the Japanese Society for Quality Control, 14 (2), 3944.

Karmasin M., (2010) Karmasin, M. (2010). Ernest Dichter’s studies on automobile marketing. In S. Schwarzkopf & R. Gries (Eds.), Ernest Dichter and motivation research: New perspectives on the making of post-war consumer culture (pp. 109125). Palgrave Macmillan.

Kastrenakes J., (2018) Kastrenakes, J. (2018). GE's latest kitchen appliance is a 27-inch tablet. January 8. Retrieved from https://www.theverge.com/2018/1/8/16860452/ge-family-hub-27-inch-touchscreenexhaust-hood-ces-2018. Accessed on October 19, 2018.

Katzenbach J., (2016) Katzenbach, J. , Oelschlegel, C. , & Thomas, J. (2016). 10 principles of organizational culture. Strategy+Business, February 15, Spring 2016, Issue 82. Retrieved from https://www.strategy-business.com/article/10-Principles-of-Organizational-Culture. Accessed on October 23, 2018.

Kegan R., et-al, (2014) Kegan, R. , Lahey, L. , Fleming, A. , & Miller, M. (2014). Making business personal. Harvard Business Review, April. Retrieved from https://hbr.org/2014/04/making-business-personal. Accessed on December 23, 2018.

King A., (2015) King, A. (2015). Intel wants to get inside the factory: Chipmakers push to bring the internet of things to plants. Bloomberg. Retrieved from http://www.bloomberg.com/news/articles/2015-09-03/intel-wants-to-get-inside-the-factory. Accessed on May 27, 2016.

Korsten N, (2011) Korsten, N. , & Taylor, J. G. (2011). A computational basis for the emotions. In D. Gokcay & G. Yildrim (Eds.), Affective computing and interaction (pp. 94109). Hershey, NY: Information Science Reference.

Kramer M. G., et-al, (1994) Kramer, M. G. , & Redenbaugh, K. (1994). Commercialization of a tomato with an antisense polygalacturonase gene: The FLAVR SAVR(tm) tomato story. Euphytica, 79 , 293297. doi:10.1007/BF00022530.

Kutvonen A., (2011) Kutvonen, A. (2011). Strategic application of outbound open innovation. European Journal of Innovation Management, 14 (4), 460474. doi:10.1108/14601061111174916. Accessed on October 20, 2018.

Lancefield D., (2018) Lancefield, D. Megatrends. Retrieved from https://www.pwc.co.uk/issues/megatrends.html. Accessed on October 27, 2018.

Lane J. A., (2013) Lane, J. A. (2013). What is a system of systems and why should I care? Working Paper, USC-CSSE-2013-001. Retrieved from http://csse.usc.edu/TECHRPTS/2013/reports/usc-csse-2013-500.pdf. Accessed on January 29, 2019.

Leber J., (2013) Leber, J. (2013). Mobile Summit 2013: Corning's Gorilla Glass is coming to cars, Next MIT Technology Review, June 11. Retrieved from https://www.technologyreview.com/s/515921/mobile-summit-2013-cornings-gorilla-glass-is-coming-to-cars-next/. Accessed on October 25, 2018.

Ludlow T., (2014) Ludlow, T. (2014). Trends in technology IP licensing. Retrieved from https://www.ipo.org//wp-content/uploads/2014/12/IPLicensingTrends_TerryLudlow1.pdf. Accessed on October 20, 2018.

MapR/Cisco, (2015) MapR/Cisco . (2015). Retrieved from https://www.cisco.com/c/dam/en/us/solutions/collateral/data-center-virtualization/big-data/mapr-cisco-optimized-data-engineering-white-paper.pdf, https://newsroom.cisco.com/ioe. Accessed on October 21, 2018.

Marr B., (2017) Marr, B. (2017). What is digital twin technology – And why is it so important? Forbes, March 6. Retrieved from https://www.forbes.com/sites/bernardmarr/2017/03/06/what-is-digital-twin-technology-and-why-is-it-so-important/#56b52cc32e2a. Accessed on October 14, 2018.

Mass N. J., (2005) Mass, N. J. (2005). The relative value of growth. Harvard Business Review, April. Retrieved from https://hbr.org/2005/04/the-relative-value-of-growth. Accessed on October 23, 2018.

Matousek M., (2018) Matousek, M. (2018). Mercedes and BMW are rolling out a subscription service for cars — and it could help solve the biggest problem in the auto industry. January 23. Retrieved from https://www.businessinsider.com/mercedes-and-bmw-plan-to-test-subscription-services-this-year-2018-1. Accessed on October 20,2018.

Mearian M., (2015) Mearian, M. (2015). New service wants to rent out your hard drive's extra space: Storj would allow anonymous users to store data on your drive. Computerworld, January 12. Retrieved from https://www.computerworld.com/article/2867040/new-service-wants-to-rent-out-your-hard-drives-extra-space.html. Accessed on October 20, 2018.

Medicines Patent Pool, (2017) Medicines Patent Pool . (2017). 2017 annual report. Retrieved from https://annual-report-2017.medicinespatentpool.org/. Accessed on October 20, 2018.

Microsoft, (2018) Microsoft . Azure IoT solution accelerators. Retrieved from https://azure.microsoft.com/en-us/features/iot-accelerators/. Accessed on October 29, 2018.

Mkhize V., (2018) Mkhize, V. (2018). Kenyan crypto-currency pioneer: ‘I make my money from Bitcoin and tasty roast meat’. BBC Smart Money. Retrieved from https://www.bbc.com/news/world-africa-45889707. Accessed on October 22, 2018.

Moltz, B., (2017) Moltz, B. (2017). Learn how can a company both attract and retain customers to help keep the sales flowing by marketing to the ideal customers and prospects, December 11. Retrieved from https://www.americanexpress.com/us/small-business/openforum/articles/identify-attract-keep-ideal-customer/. Accessed on October 16, 2018.

Monroe K.B., (2003) Monroe, K. B. (2003). Pricing: Making profitable decisions (3rd ed.). New York, NY: McGraw-Hill, Business & Economics.

Moore S. , 2015 Moore, S. (2015). Amazon commands nearly half of consumers' first product search, Bloomreach, October 6. Retrieved from https://www.bloomreach.com/en/blog/2015/10/amazon-commands-nearly-half-of-consumers-first-product-search.html. Accessed on May 2, 2019.

Morra J., (2018) Morra, J. (2018). Most electronic devices have a pulse. You want to avoid skipping a beat. Electronic Design, October 4. Retrieved from https://www.electronicdesign.com/analog/most-electronic-devices-have-pulse-you-want-avoid-skipping-beat. Accessed on November 5, 2018.

Mosher D., (2018) Mosher, D. (2018). Boeing may have used a lobbying firm to plant a scathing opinion piece about SpaceX in US news outlets. At stake are billions of dollars in NASA contracts. Business Insider, October 7. Retrieved from https://www.businessinsider.com/boeing-may-have-used-firm-to-plant-anti-spacex-oped-2018-10. Accessed on October 17, 2018.

Nagamachi M., (1995) Nagamachi, M. (1995). Kansei Engineering: A new ergonomic consumer-oriented technology for product development. International Journal of Industrial Ergonomics, 15 (1), 311.

Nagamachi M., (2018) Nagamachi, M. (2018). History of Kansei Engineering and application of artificial intelligence. In W. Chung & C. Shin (Eds.), Advances in affective and pleasurable design. AHFE 2017 (Vol. 585). Advances in Intelligent Systems and Computing. Cham: Springer. Retrieved from https://link.springer.com/chapter/10.1007%2F978-3-319-60495-4_38

Nagamachi M. and Lokman A.M., (2011) Nagamachi, M. , & Lokman, A. M. (2011). Innovations of Kansei Engineering. Boca Raton, FL: CRC Press.

Nasoi R., (2017) Nasoi, R. (2017, August 23). 6 customer journey mapping examples: How UX pros do it. All things data-driven marketing. Last updated: October 4, 2018. Retrieved from https://conversionxl.com/blog/customer-journey-mapping-examples/. Accessed on October 26, 2018.

NHL Public Relations, (2016) NHL Public Relations . Press Release. (2016). NHL updates concussion protocol: League implements centralized ‘spotter’ staff to detect visible signs, mandate removal from game. Retrieved from https://www.nhl.com/news/nhl-updates-concussion-protocol/c-282571624. Accessed on February 5, 2019.

Nielsen, (2014) Nielsen . (2014). The state of private label around the world. November 18. Retrieved from https://www.nielsen.com/us/en/insights/reports/2014/the-state-of-private-label-around-the-world.html. Accessed May 17, 2019.

Nonaka, I., (1995) Nonaka, I. (1995). The knowledge creating company. New York, NY: Oxford University Press.

Ortony A. et al., (1998) Ortony, A. , Clore, G. L. , & Collins, A. (1988). The cognitive structure of emotions. Cambridge: Cambridge University Press.

Perry M.J., (2017) Perry, M. J. (2017, October 20). Fortune 500 firms 1955 v. 2017: Only 60 remain, thanks to the creative destruction that fuels economic prosperity. Retrieved from http://www.aei.org/publication/fortune-500-firms-1955-v-2017-only-12-remain-thanks-to-the-creative-destruction-that-fuels-economic-prosperity/. Accessed on October 23, 2018.

Pleskot K., (2017) Pleskot K. (2017). Tesla Lowers Starting Price of Model X Adds more premium features as standard on top models. Motor Trend, August 5. Retrieved from http://www.motortrend.com/news/tesla-lowers-starting-price-model-x/. Accessed on May 17, 2019.

Purves D., (2004) Purves, D. , Augustine, G. J. , Fitzpatrick, D. , Hall, W. C. , LaMantia, A.-S. , McNamara, J. O. , & Mark Williams, S. (Eds.). (2004). NeuroScience (3rd ed.). Sunderland, MA: Sinauer Associates, Inc.

PWC, (2018) PWC . (2018). Blockchain is here. What's your next move? Retrieved from https://www.pwc.com/gx/en/issues/blockchain/blockchain-in-business.html. Accessed on October 22, 2018.

Rich B. and Janos, (1994) Rich, B. , & Janos, L. (1994). Skunk works. Mount Vernon, NY: Little, Brown and Company.

Risdon C., (2011) Risdon, C. (2011, November 30). The anatomy of an experience map. Retrieved from http://www.adaptivepath.com:80/ideas/the-anatomy-of-an-experience-map/. Accessed on October 16, 2018.

Rock D., (2008) Rock, D. (2008). SCARF: A brain-based model for collaborating with and influencing others. NeuroLeadership Journal, (1), 19.

Rouse M., (2005) Rouse, M. (2005). Internet refrigerator (net fridge or web-enabled refrigerator). TechTarget. Retrieved from https://whatis.techtarget.com/definition/Internet-refrigerator-Net-fridge-or-Webenabled-refrigerator. Accessed on October 19, 2018.

Roussel P.A., (1984) Roussel, P. A. (1984, January–February). Technological maturity proves a valid and important concept. Research Management, 27 , 2934.

Russian A., (2018) Russian, A. (2018). Will and Jada Pinkett Smith call themselves ‘life partners’ rather than married—Here's why. People, July 5. Retrieved from https://people.com/movies/will-smith-jada-pinkett-life-partners-podcast/. Accessed on October 16, 2018.

Ruz C., (2013) Ruz, C. (2013). 3D printing powered by thought. BBC Future, June 14. Retrieved from http://www.bbc.com/future/story/20130613-3d-printing-your-thoughts. Accessed on October 26, 2018.

Schein E., (1992) Schein, E. (1992). Organizational culture and leadership: A dynamic view (p. 9). San Francisco, CA: Jossey-Bass.

Schwartz T., (2018) Schwartz, T. (2018). Create a growth culture, not a performance-obsessed one. Harvard Business Review, March 7. Retrieved from https://hbr.org/2018/03/create-a-growth-culture-not-a-performance-obsessed-one. Accessed on October 23, 2018.

Sozzi B., (2018) Sozzi, B. (2018). Walmart is aggressively shifting away from its most legendary shopping format. Yahoo Finance, October 16. Retrieved from https://www.yahoo.com/finance/news/walmart-aggressively-shifting-away-legendaryshopping-format-120049155.html. Accessed on October 26, 2018.

Su-hyun S., (2018) Su-hyun, S. /The Korea Herald (2018). Collaboration with Google, Amazon to create new biz for LG, says CEO. Retrieved from http://www.theinvestor.co.kr/view.php?ud=20180902000152&ACE_MAIN=2. Accessed on October 20, 2018.

Sudharshan D. and Mild A., (2017) Sudharshan, D. , & Mild, A. (2017). Changes in customer preference heterogeneity patterns: A simulation study. Journal of Modelling in Management, 12 (2), 303319. doi:10.1108/JM2-06-2015-0042.

Sudharshan D. and Sudharshan A., 2014 Sudharshan, D. , & Sudharshan, A. (2014). Network modeling of technology bundle space growth from individual technologies-viewed through a bottom up process . Working Paper. Retrieved from https://www.researchgate.net/project/Network-Modeling-of-Technology-Bundle-Space-Growth-from-Individual-Technologies-viewed-through-a-bottom-up-process.

Talukdar et al, (2002) Talukdar, D. , Sudhir, K. , & Ainslie, A. (2002, February). Investigating new product diffusion across products and countries. Marketing Science, 21 (1, Winter), 97114. doi:https://doi.org/10.1287/mksc.21.1.97.161

Tamkin E., 2014 Tamkin, E. (2014, October 20). Keeping it in the family: Why are so many of the world's oldest companies in Japan? Retrieved from https://slate.com/business/2014/10/worlds-oldest-companies-why-are-so-many-of-them-in-japan.html. Accessed on October 23, 2018.

The Guardian, (2014) The Guardian . (2014). China's obsession with vertical cities. The Guardian, October 30. Retrieved from https://www.theguardian.com/cities/2014/oct/30/china-obsession-vertical-cities-skyscrapers-urbanisation-megacity. Accessed on October 27, 2018.

TTA – Group Companies and Organisations, (2008) TTA – Group Companies and Organisations AkerKværner, ConocoPhillips, Gassco, StatoilHydro, Shell, Total, Sintef, Det Norske Veritas, Vetco. (2008). Technology strategy for gas technologies. Report NEI-NO-1649. Technology Target Areas; TTA8 Gas Technology, by OG21, Oslo. Retrieved from https://www.osti.gov/etdeweb/servlets/purl/972117. Accessed on February 5, 2019.

Uckelmann D. et al, (2011) Uckelmann, D. , Harrison, M. , & Michahelles, F. (Eds.). (2011, May). Architecting the Internet of Things. Heidelberg: Springer-Verlag. ISBN:978-3-642-19156-5.

Ulwick A.W., (2002) Ulwick, A. W. (2002). Turn customer input into innovation. Harvard Business Review, January. Retrieved from https://hbr.org/2002/01/turn-customer-input-into-innovation. Accessed on November 5, 2018.

Ulwick, A.W. (2016) Ulwick, A. W. (2016). Jobs to be done: Theory to practice. Houston, TX: Idea bite Press.

Vashishtha A. and Kumar S., (2010) Vashishtha, A. , & Kumar, S. (2010). Development of financial derivatives market in India – A case study. International Research Journal of Finance and Economics, (37), 1529. Retrieved from https://casi.sas.upenn.edu/sites/default/files/iit/Derivatives%20-%20Vashishtha.pdf. Accessed on October 25, 2018.

Wall M., (2018) Wall, M. (2018). How Amsterdam's canal boats are going electric – at a cost. BBC, October 9. Retrieved from https://www.bbc.com/news/business-45783085. Accessed on October 18, 2018.

Weill P. and Woerner S.L., (2015) Weill, P. , & Woerner, S. L. (2015) Thriving in an increasingly digital ecosystem. MIT Sloan Management Review, June 16. Retrieved from http://sloanreview.mit.edu/article/thriving-in-an-increasingly-digital-ecosystem/. Accessed on May 3, 2019.

Wile R., (2012) Wile, R. (2012, June 29). MAP: The world's economic center of gravity from AD 1 to AD 2010. Retrieved from https://www.businessinsider.com/mckinsey-worlds-economic-center-of-gravity-2012-6. Accessed on January 26, 2016.

Wójcicka D., (2015) Wójcicka, D. (2015, September 9). 10 most interesting examples of customer journey maps. Retrieved from http://blog.uxeria.com/en/10-most-interesting-examples-of-customer-journey-maps/. Accessed on October 16, 2018.

Wood L., (2018) Wood, L. (2018). Everything is interconnected: Designing for patient needs and beyond want to design better patient experiences? Don't just focus on the patient. Frog Voices, January 22. Retrieved from https://medium.com/frog-voices/everything-is-interconnected-designing-for-patient-needs-and-beyond-3c51a8e4de85. Accessed on October 14, 2018.

World Intellectual Property Organization (WIPO), (2014) World Intellectual Property Organization (WIPO) . (2014). Patent pools and antitrust – A comparative analysis. Prepared by the Secretariat, March. Retrieved from http://www.wipo.int/export/sites/www/ip-competition/en/studies/patent_pools_report.pdf. Accessed on October 20, 2018.

World Intellectual Property Organization (WIPO), (2017) World Intellectual Property Organization (WIPO) . (2017). Retrieved from http://www.wipo.int/edocs/infogdocs/en/ipfactsandfigures2017/. Accessed on October 20, 2018.

Yohn D.L., (2015) Yohn, D. L. (2015, November 2). Extraordinary experiences: What great retail and restaurant brands do (Kindle ed.). Kindle locations 993-1006. New York, NY: Denise Lee Yohn, Inc.

Ernest Dichter the father of Motivational Research, (2017) Ernest Dichter the father of Motivational Research. Clip from The Century of Self (2002) by filmmaker Adam Curtis. (2017). March 25. Retrieved from https://www.youtube.com/watch?v=qALfP8zeSdg. Accessed on October 14, 2018.