Aiming for Strategic e-HRM: Motives and Consequences of e-HRM Implementation in an MNC
Electronic HRM in the Smart Era
ISBN: 978-1-78714-316-6, eISBN: 978-1-78714-315-9
Publication date: 9 August 2017
Abstract
Purpose
The purpose of this study is to explore e-HRM in MNC setting from various stakeholder´s perspectives. The chapter aims to understand the motives behind the implementation of e-HRM in an MNC. Second, the chapter studies the impacts e-HRM has on various stakeholders and finally aims to deliver understanding of the concept of strategic e-HRM in an MNC.
Methodology/approach
The study follows a qualitative case study method and the interviewees represented three groups: top management, HR professionals, and line managers.
Findings
Main findings suggest that the implementation was motivated by issues related to standardization and overall introduction of a strategic way of working. As an impact of e-HRM implementation, the control of subsidiaries became easier; external and internal transparency and HR image improved; HR operations gained efficiency; and the possibility for “fact based decision making” enabled strategic e-HRM realization for some stakeholders, with the exception of line managers who were considerably more skeptical about issues related to strategic e-HRM.
Practical implications
The issues of change management and system training should be transparent. The strategic benefits could be realized for the line managers and operational HR by discussing how e-HRM impacts their work and roles and how they contribute to achieving the business targets.
Social implications
The chapter highlights the need for communication in all levels of MNC, and the needs to update e-HRM regularly and taking equally into account various stakeholder’s perspectives.
Originality/value
We pioneer a multilevel perspective of e-HRM implementation and impact in an MNC setting and improve the understanding of taking account various stakeholder’s views when aiming for strategic e-HRM partnerships.
Keywords
Citation
Heikkilä, J.-P., Rentto, O. and Feng, Y. (2017), "Aiming for Strategic e-HRM: Motives and Consequences of e-HRM Implementation in an MNC", Bondarouk, T., Ruël, H.J.M. and Parry, E. (Ed.) Electronic HRM in the Smart Era (The Changing Context of Managing People), Emerald Publishing Limited, Leeds, pp. 173-199. https://doi.org/10.1108/978-1-78714-315-920161007
Publisher
:Emerald Publishing Limited
Copyright © 2017 Emerald Publishing Limited