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Measuring supply chain performance: current research and future directions

Craig Shepherd (The Institute of Work Psychology, The University of Sheffield, Sheffield, UK)
Hannes Günter (ETH Zurich, Organization Work and Technology Group, Zurich, Switzerland)

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 1 April 2006

20300

Abstract

Purpose

This paper aims to go some way towards addressing the dearth of research into performance measurement systems and metrics of supply chains by critically reviewing the contemporary literature and suggesting possible avenues for future research.

Design/methodology/approach

The article provides a taxonomy of performance measures followed by a critical evaluation of measurement systems designed to evaluate the performance of supply chains.

Findings

The paper argues that despite considerable advances in the literature in recent years, a number of important problems have not yet received adequate attention, including: the factors influencing the successful implementation of performance measurement systems for supply chains; the forces shaping their evolution over time; and, the problem of their ongoing maintenance.

Originality/value

The paper provides a taxonomy of measures and outlines specific implications for future research.

Keywords

Citation

Shepherd, C. and Günter, H. (2006), "Measuring supply chain performance: current research and future directions", International Journal of Productivity and Performance Management, Vol. 55 No. 3/4, pp. 242-258. https://doi.org/10.1108/17410400610653219

Publisher

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Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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