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Impact of information technology certifications in Puerto Rico

Orlando Félix Rodríguez (School of Business and Entrepreneurship, Universidad del Turabo, Gurabo, Puerto Rico)
Fernando Fernández (School of Business and Entrepreneurship, Universidad del Turabo, Gurabo, Puerto Rico)
, and
René Soto Torres (Diversity Global Group Corporation, Bayamón, Puerto Rico)

Management Research

ISSN: 1536-5433

Article publication date: 16 August 2011




The purpose of this paper is to determine if the professional information technology (IT) in Puerto Rico has had an impact during the job search process, financial compensation and success in the industry, from the point of view of management, with the emergence of certification.


The design used in this research was the cross‐sectional and not experimental. To analyze the data in this study the authors used descriptive and inferential statistical techniques.


In accordance with the views expressed by managers, IT professionals with experience are more likely to be selected during the recruitment process and achieve success in their industry compared to professional certification or degree. When managers evaluate the compensation of professionals, certification, academic degree or work experience do not significantly affect the attitude of managers.

Research limitations/implications

The research questions were answered based on the views of managers about the phenomenon studied and did not consider the professionals themselves.

Practical implications

The mechanisms for certification are expensive and tend to be time consuming. The results of this study provide practical benefits to IT professionals because they can be used as a reference.


The results of this research provide valuable information to industries, organizations or businesses and IT professionals in Puerto Rico because they may be used as a reference concerning Puerto Rico's IT industry.



Félix Rodríguez, O., Fernández, F. and Soto Torres, R. (2011), "Impact of information technology certifications in Puerto Rico", Management Research, Vol. 9 No. 2, pp. 137-153.



Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

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