This paper is intended to convey the importance of, and a framework for, crafting a memorandum of understanding (MOU) between an executive education (EE) provider and a client.
The paper presents general experience and case examples.
Through experience and over time, the authors have found certain potentially problematic issues that can be prudently and positively dealt with in an MOU, crafted early in an EE/client relationship. Those important issues constitute the framework presented in the article.
The framework presented in this article can be immediately and effectively used by practitioners in crafting useful MOUs.
The authors are not aware of any prior papers on the role of, and framework for, MOUs. This paper addresses the value of an MOU in fostering great EE provider/client relationships.
Haskins, M. and Shaffer, G. (2006), "Getting an executive education relationship off to a great start … don't forget the memorandum of understanding", Development and Learning in Organizations, Vol. 20 No. 1, pp. 10-12. https://doi.org/10.1108/14777280610637074Download as .RIS
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