Evaluation of information leaflets for flexible cystoscopy

Abstract

Purpose

The purpose of this paper is to review patient information leaflets for flexible cystoscopies and to determine the quality of information available to patients.

Design/methodology/approach

Information leaflets from 20 hospitals in the region that carried out flexible cystoscopies as a day‐case procedure were evaluated against a checklist of items for inclusion in the leaflets.

Findings

A total of 13 leaflets were received. There was a large variation in the information supplied between hospitals, and there was a lack of vital information in most of the leaflets. Only four leaflets provided a diagram of the urinary tract for clarity.

Originality/value

Many of the leaflets evaluated fell below an adequate standard. This study shows the need for a better, more accurate and up‐to‐date leaflet for what is probably the most commonly performed urological procedure.

Citation

Shah, J. and Sill, S. (2007), "Evaluation of information leaflets for flexible cystoscopy", Clinical Governance: An International Journal, Vol. 12 No. 1, pp. 38-41. https://doi.org/10.1108/14777270710725391