Involving employees in redesigning reward at Centrica

Abstract

Changes to employees’ terms and conditions must be handled sensitively. Marc Bishop, head of reward and recognition, explains how feedback and communication helped Centrica successfully harmonize its reward offering.

Citation

Bishop, M. (2005), "Involving employees in redesigning reward at Centrica", Strategic HR Review, Vol. 4 No. 5, pp. 12-13. https://doi.org/10.1108/14754390580000814