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A comparison of international quality standards: divergence and agreement

José‐Luis Guerrero‐Cusumano (School of Business, Georgetown University, Washington DC, USA, and)
Willem J. Selen (Vesalius College‐Free University Brussels, Brussels, Belgium)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 1 December 1997

1020

Abstract

Summarizes the main points of divergence between the French EAQF, German VDA 6, and USA QS 9000 standards in the automotive sector and evaluates their possible impact on eligibility for certification under the quality standard of comparison. While particular differences are marked, a converging trend based on QS 9000 requirements is emerging. This indicates that, while at first these developments point at a proliferation of quality standards, international quality standards in the automotive sector are in fact converging.

Keywords

Citation

Guerrero‐Cusumano, J. and Selen, W.J. (1997), "A comparison of international quality standards: divergence and agreement", Business Process Management Journal, Vol. 3 No. 3, pp. 205-217. https://doi.org/10.1108/14637159710192239

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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