Modelling information and communication technology in business: A case study in electronic data interchange (EDI)
Abstract
This paper aims to provide a review of information and communication technology (ICT) models and frameworks in the implementation of one communication technique namely electronic data interchange (EDI). The main body of this paper describes and explains the usage of these tools and any specific industries in which they are applied. The tools are then individually analysed and then compared for similarities, dissimilarities, and their associated attributes. The methodology used divides the models into two categories, electronic data interchange specific and more generic. A set of integrated questions based on conceptual, research, and practical issues are then applied. These answers are rated, using a Likert type scale system, and then compared. This analysis informs the construction of a generic model for interāorganisational analysis, and conclusions concerning approaches are discussed. The analysis also forms the basis for the model selection process in specific scenarios.
Keywords
Citation
Jackson, M. and Sloane, A. (2003), "Modelling information and communication technology in business: A case study in electronic data interchange (EDI)", Business Process Management Journal, Vol. 9 No. 1, pp. 81-113. https://doi.org/10.1108/14637150310461422
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited