Benchmarking excellence
Abstract
A measurement system for business excellence is introduced. In what follows the development of this index is described and the first results obtained in Denmark in 1998, 1999 and 2000 are shown. Data and results from a similar study done in Sweden in year 2000 are also described. The presentation includes a discussion of the stability of the model across years for a given country and a discussion of the stability of the model across the two nations represented by Denmark and Sweden. Information about actual financial results for the companies is included and the paper discusses the possibility of using results from the Business Excellence Model as a proxy for actual financial results in Sweden and Denmark.
Keywords
Citation
Kristensen, K., Jørn Juhl, H. and Eskildsen, J. (2001), "Benchmarking excellence", Measuring Business Excellence, Vol. 5 No. 1, pp. 19-24. https://doi.org/10.1108/13683040010362256
Publisher
:MCB UP Ltd
Copyright © 2001, MCB UP Limited