Measuring Business Excellence
Issue(s) available: 101 – From Volume: 1 Issue: 1, to Volume: 26 Issue: 3
Volume 26
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Issue 3 2022
Volume 25
Volume 21
Volume 20
Volume 19
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Issue 4 2015
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Issue 3 2015 Performance improvement in twenty-first century organizations: models, tools, techniques
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Issue 2 2015
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Issue 1 2015 Translating Triple Top Line Strategy into Triple Bottom Line Performance: Governance and Innovation Management and Measurement for Sustainable Enterprise Excellence
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
An empirical study to prioritize the determinants of corporate sustainability performance using analytic hierarchy process
Hoshiar Mal, Manishkumar Varma, Niraj Kumar VishvakarmaThe use of natural resources by organizations has a significant impact on society, resulting in business firms playing a vital role in developing sustainable development…
Blockchain for electronic medical record: assessing stakeholders’ readiness for successful blockchain adoption in health-care
Benedetta Nicolai, Salvatore Tallarico, Luisa Pellegrini, Luca Gastaldi, Giacomo Vella, Simone LazziniThis paper aims to provide a helpful tool for those who plan to implement blockchain-based solutions for the governance of the electronic medical record (EMR) in…
Social bricolage and social business model in uncertain contexts: insights for the management of minor cultural heritage in Italy
Adriana Scuotto, Mariavittoria Cicellin, Stefano ConsiglioThis paper aims to analyse how social entrepreneurship organizations that use approach of social bricolage adapt their business model to develop social innovation. The…
Investment decisions and project management over Indian railways: a case of freight corridors
Vinod Bhatia, Seema Sharma, Richa BhatiaThe purpose of the study is to provide insights into the process of decision making. Indian Railways as an organization has to use the available resources based on…
Transfer of knowledge from universities to organizations in the Ecuadorian context
Mayra Liuviana Vega Chica, Iván Manuel De la Vega HernándezThis study aims to examine the influence of absorptive capacity and learning motivation in the process of knowledge acquisition in students of higher education…
Sustainable value creation and organizational performance in industrial manufacturing companies
Julio César Acosta-Prado, Julián Andrés Gómez Sánchez, Oscar Hernán López-Montoya, Arnold Alejandro Tafur-MendozaThis study aims to analyze the influence of sustainable value creation (composed of social, economic and environmental dimensions) on organizational performance in…
The impact of SMEs’ sustainability on competitiveness
Gabriela Citlalli Lopez-TorresRecently, researchers have shown an increased interest in sustainable development. Indeed, national and international governments call for urgent transformations into…
How to stay high-performing: developing organizational grit
André de Waal, Jennifer Burrell, Sarah Drake, Chilufya Sampa, Tobias MulimbikaIn the past decades, there has been much research into ways organizations can become high-performing. Research into ways organizations can stay high-performing, especially…
Assessing the impact of supply chain agility on operational performances-a PLS-SEM approach
Rashmi Ranjan Panigrahi, Duryodhan Jena, Jamini Ranjan Meher, Avinash K. ShrivastavaThis study aims to examine the effect of supply chain agility (SCA) on operational performance (OP) measurements of steel manufacturing firms. It also investigates the…
Tailoring sustainability indicators to small and medium enterprises for measuring industrial sustainability performance
Azemeraw Tadesse Mengistu, Roberto PanizzoloThe lack of suitable indicators tailored to manufacturing industries’ needs, particularly to small and medium enterprises (SMEs), has been the major challenge to measure…
Digital technologies and the balance between control and empowerment in performance management
Eirik Bådsvik Hamre Korsen, Marte Daae-Qvale Holmemo, Jonas A. IngvaldsenThis paper aims to explore how manufacturing organisations’ performance measurement and management (PMM) systems are evolving when digital technologies (DTs) are deployed…
Uncovering the non-linear association between VAIC and the market value and financial performance of firms
Giuseppe Marzo, Stefano BonniniThis paper aims to address empirical analyses of the association of the VAIC and its components with firms’ market and financial performance, demonstrating that the ill…
Identifying research trends of machine learning in business: a topic modeling approach
Paritosh Pramanik, Rabin K. JanaThis paper aims to discuss the suitability of topic modeling as a review method, identifies and compares the machine learning (ML) research trends in five primary business…
Driving competitiveness with RFID-enabled digital twin: case study from a global manufacturing firm’s supply chain
Ville Voipio, Kalle Elfvengren, Jukka Korpela, Jyri VilkoThe digital twin (DT) has become a heated topic among supply chain and information technology practitioners. While many papers in this area focus on technical tactics and…
An investigation of designing, developing and modifying business excellence frameworks
Saad Ghafoor, Nigel Peter Grigg, Robin MannThis paper aims to investigate how business excellence (BE) custodians (BECs) design, develop and modify their BE frameworks (BEFs) and to provide a general framework for…
A composite tourism index for the competitiveness of marginal areas: a pilot application in a Southern Italy province
Valentino Moretto, Gianluca Elia, Gianpaolo GhianiDifferently from traditional approaches that rely on the analysis of single dimensions of the tourism phenomenon, this study aims to experiment a systemic approach based…
Loyalty program and communication effectiveness as drivers of store loyalty
Aang Curatman, Agus Suroso, SuliyantoThe purpose of this study is to determine the direct effect of a loyalty program on program loyalty and store loyalty and to determine the role of communication…
Does structural capital count in human capital-corporate financial performance relationship? Evidence from deposit money banks in Nigeria
Nnachi Egwu OnuohaThe purpose of this paper is to explore human capital and corporate financial performance link from the perspective of human capital theory, resources-based view and…
The relationship between environmental cost on organisational performance and environmental management system: a structural equation modelling approach
Nursyazwani Mohd Fuzi, Nurul Fadly Habidin, Sabrinah Adam, Sharon Yong Yee OngThis study aims to examine the relationship between environmental cost (EC) on organisational performance (OPM) through an environmental management system (EMS) as the…
Sustainability for competitiveness in firms – a systematic literature review
Gabriela Citlalli Lopez-Torres, Salomón Montejano-García, Francisco Javier Alvarez-Torres, Marcelo de Jesus Perez-RamosThis paper aims to present a systematic review of the literature on sustainability for the competitiveness of firms to identify the state of the art, significant…
Website quality and company’s market value: an exploration of SMEs and large firms in the Stock Exchange of Thailand
Mathupayas ThongmakThis paper aims to analyze the websites of small- and medium-sized enterprises (SMEs) and large companies in various industries in Thailand using an automated evaluation…
Investigating the role of interactive social media and halal brand equity on purchase decision-making: direct and indirect effects
Heru Yulianto, Yohanes Sutomo, Dyah Palupiningtyas, Krisnawati Setyaningrum NugraheniThis study aims to determine the effect of halal brand awareness (HBA), halal brand image (HBI), halal brand loyalty (HBL) on halal brand equity (HBE) and purchase…
Balanced scorecard usage and organizational effectiveness: evidence from manufacturing sector
Babajide Oyewo, Olayinka Moses, Olayinka ErinThis study aims to investigate the drivers and impact of balanced scorecard (BSC) usage on organizational effectiveness in manufacturing companies. The objectives of the…
Corporate governance and environmental disclosure through integrated reporting
Nicola Raimo, Elbano de Nuccio, Filippo VitollaIn recent years, integrated reporting has emerged as a tool to provide environmental information in an interconnected way. However, in the academic literature, the amount…
Performance measurement in-fourth party reverse logistics
Halil Hilmi Öz, Bahar ÖzyörükThis paper aims to develop a performance measurement (PM) system for fourth-party reverse logistics (RL). In this regard, it proposes simultaneous utilization of a…
The development of a performance measurement system for indirect procurement: a Delphi study
Michail Darom, Eoin PlantThis study aims to address the current gap in knowledge of indirect procurement performance management. It attempts to argue the need for a specific and tailored…
Measuring the performance of strategy
Patrick Hoverstadt, Lucy Loh, Natalie MarguetThis paper aims to look at the problems of measuring the performance of business strategy. The authors look at the problem using two classical performance management…
Big data and performance measurement research: trends, evolution and future opportunities
Alberto Sardi, Enrico Sorano, Valter Cantino, Patrizia GarengoCurrent literature recognised big data as a digital revolution affecting all organisational processes. To obtain a competitive advantage from the use of big data, an…
ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma
Further Information
