Rapid knowledge work visualization for organizations
Abstract
Purpose
The purpose of this contribution is to motivate a new, rapid approach to modeling knowledge work in organizational settings and to introduce a software tool that demonstrates the viability of the envisioned concept.
Design/methodology/approach
Based on existing modeling structures, the KnowFlow toolset that aids knowledge analysts in rapidly conducting interviews and in conducting multi‐perspective analysis of organizational knowledge work is introduced.
Findings
This article demonstrates how rapid knowledge work visualization can be conducted largely without human modelers by developing an interview structure that allows for self‐service interviews. Two application scenarios illustrate the pressing need for and the potentials of rapid knowledge work visualizations in organizational settings.
Research limitations/implications
The efforts necessary for traditional modeling approaches in the area of knowledge management are often prohibitive. This contribution argues that future research needs to take economical constraints of organizational settings into account in order to be able to realize the full potential of knowledge work management.
Practical implications
This work picks up a problem identified in practice and proposes the novel concept of rapid knowledge work visualization for making knowledge work modeling in organizations more feasible.
Originality/value
This work develops a vision of rapid knowledge work visualization and introduces a tool‐supported approach that addresses some of the identified challenges.
Keywords
Citation
Strohmaier, M. and Lindstaedt, S. (2007), "Rapid knowledge work visualization for organizations", Journal of Knowledge Management, Vol. 11 No. 4, pp. 97-111. https://doi.org/10.1108/13673270710762747
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited