The death of ROI: re‐thinking IT value measurement

Thornton A. May (Vice President of Research and Education, Cambridge Technology Partners, Cambridge, Massachusetts, USA)

Information Management & Computer Security

ISSN: 0968-5227

Publication date: 1 August 1997


Presents the case that traditional return on investment (ROI) as an approach for justifying and measuring the value of IT investments is no longer appropriate. Argues that measures of financial return need to be supplemented or replaced by disciplined spending behaviours that are sensitized to calendar, infrastructural, temporal, security, knowledge, accountability and connectivity issues. Concludes that organizations that fail to redefine their value targeting and resource allocation processes will end up engaging in dysfunctional management practices.



May, T. (1997), "The death of ROI: re‐thinking IT value measurement", Information Management & Computer Security, Vol. 5 No. 3, pp. 90-92.

Download as .RIS




Copyright © 1997, MCB UP Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.