Developing an appropriate quality award for Northern Ireland
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 April 1996
Issue publication date: 1 April 1996
Abstract
Describes the economy of Northern Ireland and the role of the Northern Ireland Quality Centre. Explains the Northern Ireland Quality Award, and the need to develop the criteria to bring it in line with the European Quality Awards. Examines how the alignment was achieved; and concludes with a list of recommendations.
Keywords
Citation
McAdam, R. (1996), "Developing an appropriate quality award for Northern Ireland", Managing Service Quality: An International Journal, Vol. 6 No. 2, pp. 22-25. https://doi.org/10.1108/09604529610109710
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited