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Keys to the adoption and use of voice recognition technology in organizations

Tanya Goette (Information Systems and Communications Department, Georgia College and State University, Milledgeville, Georgia, USA)

Information Technology & People

ISSN: 0959-3845

Article publication date: 1 March 2000

Abstract

In this paper, results are presented from a field study of individuals with disabilities who used voice recognition technology (VRT). Twenty‐three individuals who were successful in the use of VRT and 17 who were unsuccessful were interviewed by the researcher. Qualitative results indicated that task‐technology fit, training, the environment, and the disability limitations were the differentiating items. The ability to use the VRT for a trial period may be the major factor resulting in successful adoption of the technology.

Keywords

Citation

Goette, T. (2000), "Keys to the adoption and use of voice recognition technology in organizations", Information Technology & People, Vol. 13 No. 1, pp. 67-80. https://doi.org/10.1108/09593840010312771

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited